This document summarizes the professional experience and education of Fadwa Hassan. She has over 15 years of experience in roles such as fitness club manager, office manager, logistic assistant manager, and freight forwarder. She has a high school diploma in English literature and insurance broker certification training. Her skills include languages of English, French, and Arabic as well as Microsoft Office, swimming instruction, CPR, translation, brokerage, and marketing.

1. PROFESSIONAL EXPERIENCE
EDUCATION
Fitness and Beauty Center
Arw Style & Beauty Center
April 2014 - June 2015
Fitness Club Manager and Swimming Instructor
Main accountabilities: - Designing and promoting activities to meet customer demand and generate revenue.
- Advertising and promoting the club or centre to increase usage, which may include commissioning
and considering market research.
- Recruiting, training and supervising staff, including managing staff rotas.
- Carrying out health and safety checks on the equipment and site.
- Managing maintenance, insurance, repairs and cleaning.
- Maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users
- Prioritizing target activities and user groups (especially in local authority centres).
- Handling complaints and incidents, e.g. accidents and emergencies or theft.
- Preparing and checking budgets and generating income.
- Cashing-up and keeping stock records.
- Purchasing equipment and supplies.
- Writing monthly or weekly reports and preparing cash projections for centre owners.
Abu Dhabi, UAE
Gaz & Oil Group
ESNAAD / ADNOC GROUP
April 2012 – October 2013
Office Manager - HSE Department
Main accountabilities: - Providing administrative and clerical support to departments or individuals.
- Schedule meetings and arrange conference rooms.
- Alert manager about cancellations or new meetings.
- Manage travel requests /needs.
- Handle information request.
- Arrange for outgoing mail and packages to be picked up.
- Prepare statistical reports.
- Manage spreadsheets.
- Meet and greet visitors.
- Prepare confidential and sensitive documents
- Coordinate office management activities
- Determine matters of top meetings
Abu Dhabi, UAE
As Freight forwarders I was primarily responsible for organizing the safe and cost-effective delivery
and shipment of goods, perform intermediary functions in behalf of importers or exporters, consider
the kind of goods and the requirements of customers for delivery in organizing the appropriate mode
of transportation to utilize in transporting the goods. I choose to use shipping lines, airlines, or other
means of freight operations to ensure that the goods are safely delivered in a timely manner
Arabtec Industrial Company
July 2005- January 2010
Logistic Assistant Manager / Shipping Department
Main accountabilities: - Plan and organize the best route for shipping particular goods based on their characteristics,
perishability, and cost.
- Ensure suitable packaging of goods to withstand climate and other external conditions.
- Negotiate with service providers regarding transportation costs.
- Prepare documents needed to meet requirements of customs
Amman, Jordan
General Certificate Examination
Academic Stream
Kuwait 1990
High School
English Literature Diploma
Irbid College
Jordan 1994
Aman, Jordan
University
Insurance Broker CertificationProfessional Training
December 27th, 1969
06 537 9524UAE : +971 50 126 2790
PROFILE
fadwahassa69@gmail.com
Residence: Sharjah, UAE
linkedin.com/fadwa-hassan
Skype: fadwa.hassan1
plus.google.com/fadwahassan69
Fadwa Hassan Dubai, UAE
SKILLS
Languages
English
French
Arabic
Licenses
UAE Drivers License
Microsoft Office
Swimming Instructor
CPR Certificate
Knowledge
Translation
Brokerage
Marketing
Fitness
Interpretation
Negotiation
Research
Writing
Sales
Customer Service
Technical Support
Development