A solid background in the international aviation catering and hospitality industry. With proven service in engaging and expanding long-term customer relationships and achieving goals in different performance areas.

1. Curriculum vitae_BB van Schagen
1
Operational Manager, Manager Key Accounts
EW Facility Services, Arnhem | Sep 2014 – Sep 2017
Multiservice Facility Service Provider for Hotels, Offices, High traffic and
Health facilities.
• Operationally responsible for the North-East Netherlands
district in 4 performance areas: Relationship, Profit, Structure
(HR) and Quality
• Key Account Responsible for large Country Customers (+1€M)
with focus on retaining business and organic growth
opportunities
• Turnover +12€M
• Reporting to the Operations Director and the Managing Director
• Direct management of a team of 4 Rayon Managers,
1 Contract Analyst and 1 HR Advisor
• 550 associates in the district
• Preparation of the annual budgets
• Preparing, implementing and securing Key Account plans
Results:
- Book year 2015 +1,2% Gross margin relative to budget
- Book year 2016 +4% Nett result relative to 2015
- Realization of the operational quality objectives MKS, VSR and
Object Scans (Internal Audits) in 2015 and 2016
- Employee Satisfaction Survey (Dec 2015): Overall Rating 7.0
compared to 6.5 Standard
Projects/project teams:
- Operational plan EW Facility Services 2014-2018
A solid background in the
international aviation catering
and hospitality industry. With
proven service in engaging and
expanding long-term customer
relationships and achieving goals
in different performance areas.
P R O F I LE
W O R K E X P E R I E N C E
Bart van
Schagen
vanschagenbart@gmail.com
+31-(0)6-41 18 11 37
23-09-1972, Den Haag
Van der Helstpark 59
1399GJ, Muiderberg
In my childhood, I grew up in
Africa, Asia and the Middle East.
Together with my family, I live in
Muiderberg, enjoying sports
(kick boxing, crossFit, golf) and
adventure holidays.
P R I V A T E
General Manager a.i.
Delyse Europe BV, Schiphol | Jan 2018 – Present
A preferred F&B supplier and independent manufacturer to the retail
industry and commercial transportation industry.
• Establishing Delyse in the Netherlands
• Focus on finding new growth opportunities for the organization
in Europe and North America
Business Development Director a.i.
Aircommerce , Schiphol | Oct 2017 – May 2018
Pioneer in the field of airport commerce, working with global brands,
airports and airport operators.
• Consulting/securing partnerships with (global) brands with
focus on business growth for the organization

2. Curriculum vitae_BB van Schagen
2
General Manager
Airshop Solutions-member of the Newrest group, Schiphol | 2007 – 2013
Integrated Management Services (IMS) for the commercial transport
industry. A total solution for (In-flight) catering, Buy On Board and Duty
Free, including purchasing, logistics, finance and other services in the
Supply Chain.
• Responsible for the entity (4€M-direct To / 22€M-integral To)
• Reporting to the VP Europe (member of the Executive Board)
• Direct management of a team of 10 associates
• Preparation of the annual budgets
Results:
- Increase of turnover at ILC from 1€M (2007) to 4€M (2012)
- -10% decrease of catering costs per passenger for VLM Airlines
- +15% increase of Buy On Board sales per passenger at Arkefly
- Achieving the annual purchasing targets for transavia.com
Projects/project teams:
- Start-up transavia.com in Denmark
- Implementations of new “EMV Point of Sales” system
- Analysis and efficiency plan for the operational and financial
catering process
- Opening of ILC entities in Tunisia and Yemen
Operational Manager
Airshop Solutions-member of the Newrest group, Schiphol | 2004 – 2007
• Operationally responsible for the In-flight catering, Buy On
Board and Duty Free operations for airline customers
• Reporting to the General Manager
Results:
• Achieving a 400K purchase savings for transavia.com (2004-
2005)
Projects/project teams:
- Opening of ILC offices at Schiphol Airport and UK
Christelijk Lyceum Arnhem
Arnhem | 1987-1992
VWO Diploma
Novotel Coralia
Lombok, Indonesia | 1997
• Graduation internship
• Reporting to the General Manager
Tai Pan Hotel
Luang Prabang, Laos | 1997
• Operational internship
• Reporting to the owner
.
Columbia College
Sonora, California | 1992-1993
Hospitality Management
E D U C A T I O N
Train the Trainer
Accor Hotels | 1997
Leadership training,
Workshop Excellence in Account plan
EW Facility Services | 2014-2015
NIMA-B
Amsterdam | 2003
Did not pass the exam
Hotel Management School
Leeuwarden | 1993-1998
Bachelor of Business Administration.
T R A I N I N G
I N T E R S H I P S
Commercial Director Spain
Newrest Inflight Services, Madrid | 2013 – 2014
A global leader in multi-sector catering.
• Focus on growth opportunities and retaining business
• Turnover +108€M
• Reporting to the Country Manager Spain
• Direct management of a team of 8 associates
• Preparation of the annual budget and commercial plan 2013-2014
Projects/project teams:
- RFP “Inflight catering services” for RYANAIR.
- Business plan “growth market share within the global Airport
Lounge Services industry”
- Business plan “growth market share within the Buy on Board
& Duty Free services industry”
W O R K E X P E R I E N C E

3. Curriculum vitae_BB van Schagen
3
Mr. B. Cornelissen
Managing Director, EWFS
Mr. A. van Schooneveld
Key Account Director, EWFS
Mr. J . van de Port
Managing Director, Newrest Amsterdam
Mr. H. Gorter (Retired)
VP Europe, Malaysia Airlines
Sales and Marketing Officer
Malaysia Airlines (MAS), Amsterdam | 2002
National airline of Malaysia.
• Sales & Marketing BENELUX
• Reporting to the Country Manager BENELUX
Results:
- Exposure contracts with Radio 10 GOLD and RTL5
Catering Officer
Malaysia Airlines (MAS), Amsterdam | 2000-2002
National airline of Malaysia
• Operationally responsible for MAS In-flight catering and
HALAL procedures at SPL Airport and assigned European
stations
• Reporting to the In-flight Services Manager
(Kuala Lumpur) and the Country Manager BENELUX
Projects/Project teams:
- Closure of the catering station in Croatia
- Achieving efficiency plans for the MAS catering services in
London and Rome
Sales and Marketing Manager
HOREX Business Ventures BV, Huizen | 2003
Restaurants, party events and wedding locations.
• Focus on growth opportunities for the organization
• Direct management of 2 associaties
• Preparation of the annual budget and commercial plan
Dutch Mother language
English Excellent in word and writing
French Basic in word and writing
Spanish Basic in word and writing
German base in word and writing
Chief Stewarding
Marriott Hotel, Amsterdam | 1999-2000
5-Star Hotel in the City Centre of Amsterdam.
• Operationally responsible for cleaning in public areas
according to HACCP standards
• Responsible for purchasing and stock management of
rotable items
• Reporting to the Executive Chef
• Direct management of a team of 12 associates
Night Auditor
Crowne Plaza Hotel, Hoofddorp | 1998
5-Star Hotel in Amsterdam Area.
• Reception, security and administrative tasks
• Reporting to the Night Audit Manager
L A N G U A G E S
W O R K E X P E R I E N C E
R E F E R E N C E S