SlideShare a Scribd company logo
1 of 6
Health Care
Health Insurance 101
Tan Tan
FSA, MAAA.
Tan Tan
Actuary
• Over 20 years in healthcare and
health insurance industries.
• Extract insights from massive data.
• Develop analytics to improve
performance and to achieve strategic
goals.
• Fellow of the Society of Actuaries.
• Member of the American Academy of
Actuaries.
• Market segment
• Product overview
• Understanding risk selection (from insurers‘ perspectives)
• Common risk characteristics
• Applicable regulations on pricing
• Aligning clients’ needs and corporate goals
Topics
Prerequisites
• No specific prerequisites
• Have an interest
Have a better understanding of health insurance
• Market
• Product
• Common risk characteristics
• Regulations impact on pricing and strategies
What am I going to get from this course?

More Related Content

What's hot

Value and Impact of CME Accreditation in the ACCME System
Value and Impact of CME Accreditationin the ACCME SystemValue and Impact of CME Accreditationin the ACCME System
Value and Impact of CME Accreditation in the ACCME SystemIAMRAreval2015
 
Matching Customer's expectations for Innovative Future
Matching Customer's expectations for Innovative FutureMatching Customer's expectations for Innovative Future
Matching Customer's expectations for Innovative FutureRuby Med Plus
 
The Future of Market Access – The Patient Picture
The Future of Market Access – The Patient PictureThe Future of Market Access – The Patient Picture
The Future of Market Access – The Patient PicturePM Society
 
Launch your medical product
Launch your medical productLaunch your medical product
Launch your medical productmedteleinc
 
Knightright csd v0.1
Knightright csd v0.1Knightright csd v0.1
Knightright csd v0.1Partha Ghosh
 
Medical Service Disruption: Retail Clinics
Medical Service Disruption: Retail ClinicsMedical Service Disruption: Retail Clinics
Medical Service Disruption: Retail ClinicsTacara
 
Presentation for spbt 2013 meeting background and research
Presentation for spbt 2013 meeting background and researchPresentation for spbt 2013 meeting background and research
Presentation for spbt 2013 meeting background and researchklaffy
 
Market access the challenges for medical devices
Market access   the challenges for medical devices Market access   the challenges for medical devices
Market access the challenges for medical devices Amy Morgan
 
Presentation__Reimbursement Overview
Presentation__Reimbursement OverviewPresentation__Reimbursement Overview
Presentation__Reimbursement OverviewKendrik Lechner
 
Provider Network Development
Provider Network DevelopmentProvider Network Development
Provider Network DevelopmentAllen Spath
 
Aventis sales promotion startegy ppt
Aventis sales promotion startegy pptAventis sales promotion startegy ppt
Aventis sales promotion startegy pptSandeep Mishra
 
PC15013_ConferencePreview
PC15013_ConferencePreviewPC15013_ConferencePreview
PC15013_ConferencePreviewDaria Binder
 
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715NCCR'16 Deloitte Presentation Karin Wellbrock 20160715
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715Karin Jork-Wellbrock
 
KOL Relationship & Brand Building in Pharma Marketing
KOL Relationship & Brand Building in Pharma MarketingKOL Relationship & Brand Building in Pharma Marketing
KOL Relationship & Brand Building in Pharma MarketingAnjali Makhijani
 
Lisa Boysen Resume
Lisa Boysen ResumeLisa Boysen Resume
Lisa Boysen ResumeLisa Boysen
 

What's hot (18)

Value and Impact of CME Accreditation in the ACCME System
Value and Impact of CME Accreditationin the ACCME SystemValue and Impact of CME Accreditationin the ACCME System
Value and Impact of CME Accreditation in the ACCME System
 
Matching Customer's expectations for Innovative Future
Matching Customer's expectations for Innovative FutureMatching Customer's expectations for Innovative Future
Matching Customer's expectations for Innovative Future
 
The Future of Market Access – The Patient Picture
The Future of Market Access – The Patient PictureThe Future of Market Access – The Patient Picture
The Future of Market Access – The Patient Picture
 
Launch your medical product
Launch your medical productLaunch your medical product
Launch your medical product
 
Knightright csd v0.1
Knightright csd v0.1Knightright csd v0.1
Knightright csd v0.1
 
Medical Service Disruption: Retail Clinics
Medical Service Disruption: Retail ClinicsMedical Service Disruption: Retail Clinics
Medical Service Disruption: Retail Clinics
 
MED 360
MED 360MED 360
MED 360
 
Presentation for spbt 2013 meeting background and research
Presentation for spbt 2013 meeting background and researchPresentation for spbt 2013 meeting background and research
Presentation for spbt 2013 meeting background and research
 
Market access the challenges for medical devices
Market access   the challenges for medical devices Market access   the challenges for medical devices
Market access the challenges for medical devices
 
LCA_MISSION
LCA_MISSIONLCA_MISSION
LCA_MISSION
 
Presentation__Reimbursement Overview
Presentation__Reimbursement OverviewPresentation__Reimbursement Overview
Presentation__Reimbursement Overview
 
Provider Network Development
Provider Network DevelopmentProvider Network Development
Provider Network Development
 
Aventis sales promotion startegy ppt
Aventis sales promotion startegy pptAventis sales promotion startegy ppt
Aventis sales promotion startegy ppt
 
PC15013_ConferencePreview
PC15013_ConferencePreviewPC15013_ConferencePreview
PC15013_ConferencePreview
 
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715NCCR'16 Deloitte Presentation Karin Wellbrock 20160715
NCCR'16 Deloitte Presentation Karin Wellbrock 20160715
 
KOL Relationship & Brand Building in Pharma Marketing
KOL Relationship & Brand Building in Pharma MarketingKOL Relationship & Brand Building in Pharma Marketing
KOL Relationship & Brand Building in Pharma Marketing
 
Lisa Boysen Resume
Lisa Boysen ResumeLisa Boysen Resume
Lisa Boysen Resume
 
Healthcare, Medical and Pharmaceutical Market Access Strategies - John Baresk...
Healthcare, Medical and Pharmaceutical Market Access Strategies - John Baresk...Healthcare, Medical and Pharmaceutical Market Access Strategies - John Baresk...
Healthcare, Medical and Pharmaceutical Market Access Strategies - John Baresk...
 

More from Experfy

Predictive Analytics and Modeling in Life Insurance
Predictive Analytics and Modeling in Life InsurancePredictive Analytics and Modeling in Life Insurance
Predictive Analytics and Modeling in Life InsuranceExperfy
 
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...Experfy
 
Graph Models for Deep Learning
Graph Models for Deep LearningGraph Models for Deep Learning
Graph Models for Deep LearningExperfy
 
Apache HBase Crash Course - Quick Tutorial
Apache HBase Crash Course - Quick Tutorial Apache HBase Crash Course - Quick Tutorial
Apache HBase Crash Course - Quick Tutorial Experfy
 
Machine Learning in AI
Machine Learning in AIMachine Learning in AI
Machine Learning in AIExperfy
 
A Gentle Introduction to Genomics
A Gentle Introduction to GenomicsA Gentle Introduction to Genomics
A Gentle Introduction to GenomicsExperfy
 
A Comprehensive Guide to Insurance Technology - InsurTech
A Comprehensive Guide to Insurance Technology - InsurTechA Comprehensive Guide to Insurance Technology - InsurTech
A Comprehensive Guide to Insurance Technology - InsurTechExperfy
 
Financial Derivatives
Financial Derivatives Financial Derivatives
Financial Derivatives Experfy
 
AI for executives
AI for executives AI for executives
AI for executives Experfy
 
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...Cloud Native Computing Foundation: How Virtualization and Containers are Chan...
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...Experfy
 
Microsoft Azure Power BI
Microsoft Azure Power BIMicrosoft Azure Power BI
Microsoft Azure Power BIExperfy
 
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...Experfy
 
Sales Forecasting
Sales ForecastingSales Forecasting
Sales ForecastingExperfy
 
Uncertain Knowledge and Reasoning in Artificial Intelligence
Uncertain Knowledge and Reasoning in Artificial IntelligenceUncertain Knowledge and Reasoning in Artificial Intelligence
Uncertain Knowledge and Reasoning in Artificial IntelligenceExperfy
 
Unsupervised Learning: Clustering
Unsupervised Learning: Clustering Unsupervised Learning: Clustering
Unsupervised Learning: Clustering Experfy
 
Introduction to Healthcare Analytics
Introduction to Healthcare Analytics Introduction to Healthcare Analytics
Introduction to Healthcare Analytics Experfy
 
Blockchain Technology Fundamentals
Blockchain Technology FundamentalsBlockchain Technology Fundamentals
Blockchain Technology FundamentalsExperfy
 
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...Experfy
 
Apache Spark SQL- Installing Spark
Apache Spark SQL- Installing SparkApache Spark SQL- Installing Spark
Apache Spark SQL- Installing SparkExperfy
 
Econometric Analysis | Methods and Applications
Econometric Analysis | Methods and ApplicationsEconometric Analysis | Methods and Applications
Econometric Analysis | Methods and ApplicationsExperfy
 

More from Experfy (20)

Predictive Analytics and Modeling in Life Insurance
Predictive Analytics and Modeling in Life InsurancePredictive Analytics and Modeling in Life Insurance
Predictive Analytics and Modeling in Life Insurance
 
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...
Predictive Analytics and Modeling in Product Pricing (Personal and Commercial...
 
Graph Models for Deep Learning
Graph Models for Deep LearningGraph Models for Deep Learning
Graph Models for Deep Learning
 
Apache HBase Crash Course - Quick Tutorial
Apache HBase Crash Course - Quick Tutorial Apache HBase Crash Course - Quick Tutorial
Apache HBase Crash Course - Quick Tutorial
 
Machine Learning in AI
Machine Learning in AIMachine Learning in AI
Machine Learning in AI
 
A Gentle Introduction to Genomics
A Gentle Introduction to GenomicsA Gentle Introduction to Genomics
A Gentle Introduction to Genomics
 
A Comprehensive Guide to Insurance Technology - InsurTech
A Comprehensive Guide to Insurance Technology - InsurTechA Comprehensive Guide to Insurance Technology - InsurTech
A Comprehensive Guide to Insurance Technology - InsurTech
 
Financial Derivatives
Financial Derivatives Financial Derivatives
Financial Derivatives
 
AI for executives
AI for executives AI for executives
AI for executives
 
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...Cloud Native Computing Foundation: How Virtualization and Containers are Chan...
Cloud Native Computing Foundation: How Virtualization and Containers are Chan...
 
Microsoft Azure Power BI
Microsoft Azure Power BIMicrosoft Azure Power BI
Microsoft Azure Power BI
 
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...
March Towards Big Data - Big Data Implementation, Migration, Ingestion, Manag...
 
Sales Forecasting
Sales ForecastingSales Forecasting
Sales Forecasting
 
Uncertain Knowledge and Reasoning in Artificial Intelligence
Uncertain Knowledge and Reasoning in Artificial IntelligenceUncertain Knowledge and Reasoning in Artificial Intelligence
Uncertain Knowledge and Reasoning in Artificial Intelligence
 
Unsupervised Learning: Clustering
Unsupervised Learning: Clustering Unsupervised Learning: Clustering
Unsupervised Learning: Clustering
 
Introduction to Healthcare Analytics
Introduction to Healthcare Analytics Introduction to Healthcare Analytics
Introduction to Healthcare Analytics
 
Blockchain Technology Fundamentals
Blockchain Technology FundamentalsBlockchain Technology Fundamentals
Blockchain Technology Fundamentals
 
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...
Data Quality: Are Your Data Suitable For Answering Your Questions? - Experfy ...
 
Apache Spark SQL- Installing Spark
Apache Spark SQL- Installing SparkApache Spark SQL- Installing Spark
Apache Spark SQL- Installing Spark
 
Econometric Analysis | Methods and Applications
Econometric Analysis | Methods and ApplicationsEconometric Analysis | Methods and Applications
Econometric Analysis | Methods and Applications
 

Recently uploaded

Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentInMediaRes1
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxOH TEIK BIN
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
EPANDING THE CONTENT OF AN OUTLINE using notes.pptx
EPANDING THE CONTENT OF AN OUTLINE using notes.pptxEPANDING THE CONTENT OF AN OUTLINE using notes.pptx
EPANDING THE CONTENT OF AN OUTLINE using notes.pptxRaymartEstabillo3
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentInMediaRes1
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaVirag Sontakke
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPCeline George
 
Hierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementHierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementmkooblal
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersSabitha Banu
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptxVS Mahajan Coaching Centre
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Educationpboyjonauth
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatYousafMalik24
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...jaredbarbolino94
 

Recently uploaded (20)

Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media Component
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 
Solving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptxSolving Puzzles Benefits Everyone (English).pptx
Solving Puzzles Benefits Everyone (English).pptx
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
EPANDING THE CONTENT OF AN OUTLINE using notes.pptx
EPANDING THE CONTENT OF AN OUTLINE using notes.pptxEPANDING THE CONTENT OF AN OUTLINE using notes.pptx
EPANDING THE CONTENT OF AN OUTLINE using notes.pptx
 
9953330565 Low Rate Call Girls In Rohini Delhi NCR
9953330565 Low Rate Call Girls In Rohini  Delhi NCR9953330565 Low Rate Call Girls In Rohini  Delhi NCR
9953330565 Low Rate Call Girls In Rohini Delhi NCR
 
Alper Gobel In Media Res Media Component
Alper Gobel In Media Res Media ComponentAlper Gobel In Media Res Media Component
Alper Gobel In Media Res Media Component
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of India
 
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Tilak Nagar Delhi reach out to us at 🔝9953056974🔝
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
What is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERPWhat is Model Inheritance in Odoo 17 ERP
What is Model Inheritance in Odoo 17 ERP
 
Hierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of managementHierarchy of management that covers different levels of management
Hierarchy of management that covers different levels of management
 
DATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginnersDATA STRUCTURE AND ALGORITHM for beginners
DATA STRUCTURE AND ALGORITHM for beginners
 
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions  for the students and aspirants of Chemistry12th.pptxOrganic Name Reactions  for the students and aspirants of Chemistry12th.pptx
Organic Name Reactions for the students and aspirants of Chemistry12th.pptx
 
Introduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher EducationIntroduction to ArtificiaI Intelligence in Higher Education
Introduction to ArtificiaI Intelligence in Higher Education
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice great
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...Historical philosophical, theoretical, and legal foundations of special and i...
Historical philosophical, theoretical, and legal foundations of special and i...
 

Health Insurance 101

  • 1.
  • 2. Health Care Health Insurance 101 Tan Tan FSA, MAAA.
  • 3. Tan Tan Actuary • Over 20 years in healthcare and health insurance industries. • Extract insights from massive data. • Develop analytics to improve performance and to achieve strategic goals. • Fellow of the Society of Actuaries. • Member of the American Academy of Actuaries.
  • 4. • Market segment • Product overview • Understanding risk selection (from insurers‘ perspectives) • Common risk characteristics • Applicable regulations on pricing • Aligning clients’ needs and corporate goals Topics
  • 5. Prerequisites • No specific prerequisites • Have an interest
  • 6. Have a better understanding of health insurance • Market • Product • Common risk characteristics • Regulations impact on pricing and strategies What am I going to get from this course?