1. Member number 78 of the
Business Continuity
Institute
2015
Eric Jeffery MBCI, FLD
CEO - BCM Business Consulting Ltd
PERSONAL DETAILS
Home Address: 7 Hawksworth Close, Formby, Liverpool, Merseyside L37 7EX
Telephone Home 01704-871681
Telephone Mobile: 0775-4411287
‘E’ Mail Address: eric@contingencyeric.co.uk
Link in :http://uk.linkedin.com/pub/eric-jeffery-mbci/12/7ba/b87
Driving Licence: Clean
Interests: Computers, Aviation, Travel, Gliding and Croquet
PERSONAL PROFILE
I am a professionally qualified (MBCI) Business Continuity Manager/Consultant and Business
Analyst fully conversant with all aspects of Business Continuity Management and the duties
conferred on Category 1 and 2 responders under Civil Contingencies act 2004.
I have gained extensive experience within the Business Continuity Industry mainly within
Financial Institutions, Business Continuity Service providers, Local Authorities, PCT’s and
Universities.
I can contribute quality to fast moving and challenging environments and thrive on resolving the
challenges that this presents.
Achievements
Whilst working for Leicestershire County Council I was awarded a Highly Commended Award
for Public Sector Business Continuity Manager of the year in the Corporate Risk and Insurance
Awards 2007
KEY SKILLS
• Business Continuity Management Consultancy Expertise for over 20 years
• Mapping of business processes
• Emergency Management Expertise
• Experienced in producing Risk Analysis, Businesses Impact Analysis & Business
Continuity Plans (Gold, Silver and Bronze).
• Proven Training Expertise having written and delivered many Business Continuity
Planning training Courses
• Presentations made to CEO, MD’s and Finance Directors of various companies
• Business Continuity Plan Testing. I have tested both Business Unit and Corporate plans
• Speaker at many Business Continuity Training and Knowledge Transfer Events
• Good Communication Skills - Ability to interact with people at all levels
• Strong Negotiating, Project Management and Analytical Skills
• Experienced Person Manager controlling a team of 13 staff
• Experience user of Business Continuity planning software tools including Strategy.
• Experienced user of Microsoft software tools e.g. Word, Excel, Project, PowerPoint etc.
• Conversant with ITIL and Prince 2 methodology as it relates to Business Continuity
• Conversant with ISO 17799,ISO22301,BS25999 and BS25777
• Conversant with the Civil Contingencies Act 2004 and amendments
Eric Jeffery MBCI Page 1of 5

2. • Post and Print Room Business Continuity
CAREER DETAILS
September 2014 to March 2015 University of Cumbria Business Continuity Manager / Consultant
(contract)
• Project initiation
• Understanding the organisation and its needs.
• Determining a Business Continuity Strategy.
• Complete a Risk and Impact Analysis for the Business
• Complete a Business Impact Analysis for the Business
• Develop a response plan for the business including producing Battle Boxes for emergency use.
• Developing A BCM Template
• Writing a Framework Document
• Writing a Strategy and Policy Document
• Writing a Senior Management Business Continuity Plan and getting it signed off
• Writing Business Unit Business Continuity plans and getting them signed off.
• Exercising Business Unit Plans
• Writing a set of Protocols on how BCM should be administered and kept up to date and how to test
plans.
• Working with Management to embed BCM into the culture of the business.
January 2014 to 25th
April 2014 Business Continuity Consultant Home Retail Group Financial Services
Division (Argos and Homebase Financial Products) (Contract)
Responsibilities and Achievements:-
• Compile and issue Business Impact Analysis
• Produce Bronze Business Continuity plan
• Review and update Risk documentation
• Review 3rd
Party Business Continuity and Disaster Recovery plans
• Review Print Room and Postal Business Continuity Arrangements
• Review and Redesign Contract for use in Financial Services for goods and services.
Sept 2013 to November 2013 Business Analyst Business Continuity Consultant AI Claims (Quindell Ltd)
(Contract)
Responsibilities and Achievements:-
• Compile and issue Business Impact Analysis
• Review and produce Business Continuity Plans (Gold Silver Bronze) For Senior Management Team,
Recovery Teams and Business Units
• Negotiate with Work Area Recovery providers
• Mentor staff on BCM
• Testing of Business Unit plans
• Make recommendations on Business Continuity Strategy.
July 2012 to March 2013 Business Continuity Consultant Cambridge University Press (Contract)
Responsibilities and Achievements:-
• Review and make recommendations on Disaster Recover Strategy.
• Initiate Work area recovery investigation and negotiate with potential suppliers
• Review Telephone Recovery Strategy
• Develop BCM templates for Gold, Silver and Bronze plans
• Write a Framework Document
• Write a Strategy and Policy Document
• Complete Risk and Impact analysis for Cambridge Site
• Complete Business Impact analysis for Cambridge site
• Facilitate the completion of Bronze (Business Unit) Continuity plans for Cambridge.
• Initiate Risk Assumptions and Issues Document and follow through issues
Eric Jeffery MBCI Page 2 of 4

3. • Train Business Continuity Coordinators and initiate the production of Business Continuity Plans at the
following locations; New York, Sao Paulo, Madrid, Singapore, Tokyo, Delhi, Cape Town and Melbourne
• Write a set of Protocols on how BCM should be administered and kept up to date and how to test plans.
October 2011 to December 2011 BP Business Continuity Management Specialist (Contract)
Responsibilities and Achievements:-
• BCM Project initiation for Enterprise Services
• Update Risk database
May 2011 to September 2011 Business Continuity Management Officer Access Bank UK Ltd (contract)
Responsibilities and Achievements:-
• End to end and Business Continuity Management project
• Project initiation
• Understanding the organisation and its needs.
• Determining a Business Continuity Strategy and working with Work Area Recovery providers to fulfil the
business requirements.
• Complete a Risk and Impact Analysis for the Business
• Complete a Business Impact Analysis for the Business
• Liaising with local Authorities on Comah Risks
• Develop a response plan for the business including producing Battle Boxes for emergency use.
• Developing A BCM Template
• Writing a Framework Document
• Writing a Strategy and Policy Document
• Writing a Senior Management Business Continuity Plan and getting it signed off
• Writing 11 Business Unit Business Continuity plans and getting them signed off.
• Exercising the 11 Business Unit Plans
• Writing 2 scenarios for exercising the Senior Management BCM plan.
• Exercising the local Business Continuity Team in a disaster situation.
• Reviewing Call Out arrangements
• Writing a set of Protocols on how BCM should be administered and kept up to date and how to test
plans.
• Working with Management to embed BCM into the culture of the business.
• Achieved savings in the DR arrangements by renegotiating DR and Work Area Recovery contracts.
• Writing SOPs for all the Business Units areas
Jan 2011 to March 2011 Business Continuity Consultant Balfour Beatty Rail Ltd (contract)
Responsibilities and Achievements:-
• Producing Business Impact and Risk Analysis for the business
• Developing BCM template for plans
• Writing BCM plans for business units
• Developing and writing BCM plans for recovery teams
• Developing Policy documentation
• Writing a gap analysis for BCM
• Negotiation with Work Area Provider
•
Oct 2010- to Jan 2011 BCM Coordinator (3 month Contract) EDF Energy/UK Power Networks (contract)
Responsibilities and Achievements:-
• Producing Business Impact Analysis for critical areas of the business
• Developing BCM template for plans
• Coordinating and writing BCM plans for business units
• Developing and writing BCM plans for recovery teams
• Developing Policy documentation
• Reviewing the BCM intranet web site
• Writing a gap analysis for BCM
• Compiling spreadsheet for space usage for business units
• Developing invocation protocols for use of work area recovery provider
Eric Jeffery MBCI Page 3 of 4

4. 2009 – 2010 Business Analyst – Business Continuity – Barclaycard (Short Contract to Jan 2010)
2008 – 2009 Principal Business Continuity Consultant – JBA Consulting
2005- – 2008 Business Continuity Manager – Leicestershire County Council
2004 – 2004 Crisis Management and BCP Manager – GE Consumer Finance (Home Lending)
2001 – 2004: Independent Business Continuity Consultant
1999 - 2001 Senior Consultant - Synstar Business Continuity Division
1991 – 1998 Senior Contingency Consultant – Alliance & Leicester / Girobank
1990 – 1991 Project Manager – Alliance & Leicester / Girobank
1984 – 1990 Customer Accounts Manager – Girobank
1978 – 1984 New Business Representative – United Dominions Trust ltd
1977 – 1978 Assistant Accountant – Perishable Transport Holdings Ltd
1973 – 1977 Insolvency Assistant ─ Thornton Baker & Co
1971 – 1973 Assistant Supervisor – Lloyds Bank PLC
Professional Memberships Member of the Business Continuity Institute MBCI since 1995
Finance & Leasing Diploma (FLD) since 1980
Recent Training
April 2010 - 2 Day Sage 50 Bookkeeping Course
June 2010 2 Day Project Management Course
Eric Jeffery MBCI Page 4 of 4