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GUY E. GIBSON
12615 Imperial Crossing Drive
Tomball, Tx. 77377
Email: txcool1@gmail.com
832-776-7877 (Cell)
I am looking for a company that wants to improve the overall growth, education and experience of its
personnel as well as its financial growth. My strengths lie in my abilities to recognize and develop talent
and to put structure to processes that will allow our personnel to grow.
Experience
October 2014 to Present HTS Engineering
3350 Yale Street, Houston,
Regional Manager of Texas
 Implemented new Sales Metrics to monitor quotes and rate of closure along with the
number of calls and meetings the salesmen had with our clients.
 Developed Field Service Process Manual Office Process Manual.
 Developed sales plans and maintenance agreement increase plan.
 Developed a tracking spreadsheet to monitor and analyze all unapplied labor costs which
ultimately allowed a 5% decrease in unapplied time.
 Increased sales GP% by 12% by improving accuracy of quotes and job tracking.
 Managed Sales and Service Operations in the Houston, Dallas/Ft Worth, Austin/San Antonio
markets
 Implemented safety program and hired Safety Manager to monitor all divisions under my
direction.
 Responded to the RFP, acquired and implemented the COOP (NCPA) to work with schools,
municipalities, government entities, etc. allowing HTS to bid unchallenged in those arenas.
 Responsible for all P&L of the entire Texas region for sales and operations.
 Implemented sales training and tracking for salesmen and service technicians.
 Responsible for all service construction project profitability, final estimation approval and
ensuring all jobs were completely closed out and warranty contracts set up.
 Developed a contract manpower spreadsheet to balance workloads for each technician.
IAQ/FIT Solutions Manager (Initial position with HTS)
 FIT – Facilities Intelligent Technology – managed the program including overseeing
installation, start up and programming of wireless thermostat project at UTMB Galveston.
 Overseeing the installation of electrical monitoring project at UT MD Anderson in Houston.
 Managed IAQ and Safety Departments
 Oversee day to day operations in IAQ and FIT Solutions groups
 Responsible for P&L of both groups
May 2010 to October 2014 RDI Mechanical
7150 Breen, Houston, Tx.
Operations Manager
 Oversee all Service and Construction operations. Establish process and procedures for all
duties of all personnel.
 Ensured all delegated tasks were accurately completed on customer’s schedule as well
as being billed on time along with maintaining established budget.
 Established contract maintenance budget and tracking for City of Houston Facilities

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Maintenance contract. Over 150 buildings.
 Established and maintained operating budget for RDI.
 Responsible for P&L of all divisions.
 Performed general HR and safety functions.
 Managed, recruited, dispatched, scheduled and supported Field Service
 Technicians including plumbers and electricians.
 Implemented new safety program.
 Developed new employee handbook and safety manual.
 Developed clear, concise job duties for each type of service maintenance task for assigned
contract customers.
 Implemented improved quoting system including a tracking database that improved profit
margins by 15% or more.
July 2009 to May 2010 MLN Service Co.
3931 Ann Arbor, Houston, Tx.
Account/Project Manager
 Responsible for estimating, selling and managing jobs of all types. Chiller installs, rooftop
unit replacements, duct installation, etc.
 Review all jobs upon completion.
 Estimate and sell service agreements to customer and manage agreements sold.
 Review plans and specs for jobs and obtain permits as needed. Assist Vice President
in improving company operations procedures.
May 19, 2008 to June 2009 Tolin Mechanical Systems Co.
13805 W. Road, Houston, Tx.
Branch Operations Manager (reason for leaving: Shell cancelled Tolin account to go with global supplier,
Johnson Controls)
 Managed on site Facilities maintaining target margins on the Shell Houston account.
 Ensured all delegated tasks were accurately completed on customer’s schedule as well as
being billed on time along with maintaining established budget.
 Managed all response efforts following Hurricane. Kept all Data Centers operational, all
emergency generators fueled, and all backup operations staff in place. Managed the
dispatching of all technician responses during this time with no outside dispatching
assistance.
 Established and maintained operating budget for the Houston market.
 Responsible for P&L of Houston office.
 Performed general HR and safety functions. Received safety award from Shell Bellaire for
having no accidents and following safety guidelines.
 Managed, recruited, dispatched, scheduled and supported Field Service Technicians including
plumber.
 Identified and procured additional work outside scope of contract.
 Review financial statements, sales and activity reports, and other performance data
to measure productivity and goal achievement.
 Maintained highest contractor ratings for the Shell contract in Houston. Only contractor to
do so.
 Sold and managed several projects including chiller installations, Liebert unit
replacements, split and packaged unit replacements, duct installations, and other HVAC
projects.
1985 to 2008 Hunton Trane
5622 Luce St., Houston, Tx.

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Service Operations Manager
 Supervising and managing four Project Managers, six Field Supervisors, sixty technicians
and an office staff of twenty.
 Supervising employees listed above, resolving conflicts, determining salaries and
assisting in development of career paths.
 Determine staffing requirements, and interviewed, hired and trained new employees.
 Review financial statements, sales and activity reports, and other
performance data to measure productivity and goal achievement.
 Established and implemented departmental policies, and procedures.
 Created new MOPP for Service Department with all Field Procedures.
 Developed Technician Advancement Training Program giving Service
Technicians a career path from Apprentice to Lead Service Engineer.
 Increased profit margin of service agreements and overall service group by improving
estimating efficiency and accuracy.
1980 to 1985 Balzer Trane (left after Balzer lost the Trane Franchise to Hunton Trane and then went out of
business) Was a Service Technician here.
Other Positions Held at Hunton Trane
1985 to 1998: Project Manager, Account Manager, Service Operations Manager, Service
Technician
Education:
1978-1980 Oklahoma State Tech, Okmulgee, OK Associate of Technology (Air Conditioning)
* Director's Honor Roll * Dean's List * 99% Attendance Award
1977 -1978 Canal Zone College Balboa, Canal Zone (Republic of Panama)
Accomplishments
Part of management team responsible for $18 million (revenue) of Service Company (Hunton
Trane Services)
Developed Hunton Trane Services Career Advancement training program for Technicians
Managed the construction of a $3 million central plant at Ford Park in Beaumont. Project was completed
four months prior to due date and under budget. Functioned as GC hiring and monitoring all
subcontractors on the project. Wrote all scope of work documents for all subcontractors and monitored
their activities to assure they were following scope properly.
Spearheaded Hurricane Rita relief efforts in Beaumont. Received personal thanks from Memorial
Hermann Hospital Management team and Hospital President as well as Hardin Jefferson ISD.
Additional Training
* Sandler Sales Training * Sandler Manager's Training
* Trane Factory Chiller Teardown Training * McQuay Factory Chiller Training
* Trane Counselor Selling * Primavera Project Management
* Microsoft Project Management * Trane Project Manager War Games
* Dealing with Difficult Employees

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Awards (Hunton Trane)
* Technician of the Year * Product Expert Award
* Employee of the Year * Most Effective Employee
* Employee of the Month (multiple occasions)
Other
Chairman of Hunton Trane Ethics Committee from Inception
Member of Hunton Trane Leadership Team from inception
Leader and Financial Officer for our Church
Software Skills:
Extremely proficient in Microsoft Office Products
Word 2003 and 2007 and 2010
Excel 2003 and 2007 and 2010
PowerPoint 2003 and 2007 and 2010
Outlook 2003 and 2007 and 2010
Publisher 2003 and 2007 and 2010
Visio 2003 and 2010
Also Proficient in:
Adobe Acrobat
Primavera Project Manager
Microsoft Project
Microsoft Access
WennSoft
Professional References:
Jon Symko – Previously my Manager – 832-914-4499
Scott Schomburg – Daikin Houston Manager – 281-443-2903
William Kelley – Regional Manager of Daikin HVAC Cell # 210-870-4602 & home is 210-659-8451