1. E M A D D O S S
Cell: (02) 0122 786 9466, e-mail: emaddoss@yahoo.com
Qualifications
Experienced Product & Contracting Manager with over 20 years of expertise in Tourism Industry.
Extensive background of Contract Negotiations and Pricing, Seasonal Brochures Preparation,
Organizational and Strategic Planning, Reporting, employees coaching and dynamic relations with all
hotels in the destinations.
Career Objective
Join a Managerial Position in Product Management Department in a leading multinational touristic
company.
Employment History
Contracting Manager August 2012 – October 2013
Flash Tours
 Participate in company strategic planning.
 Setting goals and objectives for contracting team prior to each contracting season according to
the flow of the market.
 Develop career path for contracting and reservation team.
 Lead team to achieve department objectives aligned with company strategic plan.
 Responsible for negotiating and signing rate contracts with various tourist establishments
(hotels/floating hotels) to ensure company has excellent deals in those venues.
 Conduct ongoing market update of new hotels and signed agreements with different Tour
Operators.
 Awarness of special offers and arrangments in the market and how to maxmize the benefit of
these offers for the advantage of my company.
Product & Contracting Manager (8Brands) October 2010 – June 2012
TUI Deutschland
 Purchase for brochure and short-term requirements for the destination of Egypt.
 Quality control of hotels in Egypt.
 Provide support for the tour representative, entertainment/activities section as well for the
employees in Product Management for the destination of Egypt, holiday assistance.
 Provide support in brochure preparation and take on a share of responsibility for pricing.
 Consulting for other key contracts in North Africa.
 Prepare destination reports for the Head of Product Management when he/she requests these
or when required at own discretion.
 Product development in North Africa, particularly for the destination of Egypt.
 Communication/Coordination.
 Visit the ITB and if required by the client, also visit other tourism trade fairs.
 Planning talks and coordination with central offices in Hannover at least twice a year, in
particular prior to purchasing for the winter and summer season.
 Conduct negotiations with the service providers in the destination of Egypt excluding the
Managing Director for Tourism and the Divisional Head of the Client.

2. Contracting & Reservation Manager April 2008 – September 2010
Tarot Tours Garranah
 Participate in company strategic planning.
 Setting goals and objectives for contracting team prior to each contracting season according to
the flow of the market.
 Develop career path for contracting and reservation team.
 Manage a team of 9 employees for both contracting and reservations.
 Lead team to achieve department objectives aligned with company strategic plan.
 Responsible for negotiating and signing rate contracts with various tourist establishments
(hotels/floating hotels) to ensure company has excellent deals in those venues.
 Conduct ongoing market update of new hotels and signed agreements with different Tour
Operators.
Contracting & Reservation Director April 2006 – March 2008
Egyptian Riviera Tours
 Responsible for developing and negotiating rate contracts with various tourist establishments
(hotels/floating hotels) to ensure company has excellent deals in those venues.
 Responsible for the internal communication/control of the confirmed reservations to various
Tour Operators.
 Setting forecast for the number of incoming tourists and the total number of nights they will
spend on a national basis.
 Developing hotel distribution forecast.
 Conducting "service value" survey that compares services with different hotels rates.
Assistant Contracting Manager April 2005 – April 2006
Travco Travel Corporation
 Responsible for various contracts signature between travel agency and different hotels in
Egypt.
 Assisting Contracting Managers of foreign Tour Operators in signing hotels contracts in
different seasons.
 Monitoring and keeping track of all hotels in different destinations within Egypt.
 Ensuring the best terms and conditions for both the travel agency and the hotel in all the
contracts.
 Preparing a computerized sheet with all the hotels contracts in terms of rates and conditions.
Reservation Manager October 2003 – February 2005
MG Travel Corporation
 Setting a forecast for the number of incoming tourists and the total number of nights they will
spend on a national basis.
 Developing and presenting a hotel & cruise distribution forecast.
 Conducting a survey on "service value" which compares services versus prices on different
hotels.
 Conducting business deals with different hotels & cruises on number of accounts and rates.
 Analyzing the competitors' performance i.e. analyzing the major competitors' rates, standard
of service and volume of business.
Assistant General Manager July 2001 – September 2002
Zoom Trading for Import & Export
 Maximizing our customer base to maximize our volume target.

3.  Setting agreement terms with different customers in terms of negotiating cost, profits, timing
& delivery.
 Setting a list of prospect target accounts to start contacting them to initiate new business.
 Controlling & managing current operations in terms of cost. Profits & dead lines
Planning Manager March 2000 – May 2001
MG Travel Corporation
 Responsible for developing and negotiating contracts with various tourist establishments
(hotels/floating hotels) to ensure company has excellent deals in those venues.
 Developing the company's marketing strategies in co-ordination with Managing Director.
 Quoting and preparing all of the company's offers.
 Promoting business (new accounts), in co-ordination with Managing Director.
 Follow up / operating special files (Charters, Conferences & VIB files)
 Training new employees of Planning Department.
Contracting & Reservation Manager June 1995 – June 1998
Seti First Travel
 Responsible for developing and negotiating contracts and rates with various tourist
establishments (hotels/floating hotels) to ensure company has excellent deals in those venues.
 Responsible for the internal communication/control of the confirmed reservations to various
tour operators.
 Fulfilling needs of various tour operators, with the preset reservations agenda according to
needs of operators and availability of locations.
 Setting forecast for the number of incoming tourists and the total number of nights they will
spend on a national basis.
 Developing hotels distribution forecast.
 Conducting "service value" survey that compares services with different hotels rates.
Tour Leader June 1991 – June 1995
Harmony Travel
 Responsible for the reservation & transportation of different groups.
 Keeping a tight schedule running in different groups.
 Expecting & delivering groups in airports.
Education
 Bachelor of Hotel Management, Helwan University, 1993
Personal Data
 Nationality: Egyptian
 Date of birth: May 15th
, 1966
References
Furnished upon request.