1.
ELLIOTT PRUETT
509 Old Pacific HWY SE #B202 Olympia WA 98513
PHONE (509) 808­4464 • E­MAIL ELLIOTTPRUETT@GMAIL.COM
OBJECTIVE
* I am seeking a position in the Information Technology Support field so that I may continue to learn and develop my
technical skills. I enjoy helping others, I wanted my career to be support and my niche is Information Technologies, so IT
support is for me.
EDUCATION
1998­2007 Home School
* Calvert Education curriculum plan.
* Attended Insight School of Washington.
2000­Present Independent Self Training Microsoft Windows, PC Hardware,
*I have mainly used, learned, fixed and broken most Microsoft Windows Operating System. I have experience with Home
and Enterprise level software; Windows XP, Vista, 7, 8, Server 2003, 2008, 2012.
*Exercises including building Active Directory domains, FTP hosting, Game Server hosting, Web hosting, etc
2005­2007 West Sound Technical High School Bremerton, WA
* Computer Aided Drafting Rhino 4.0
* 3D Drawing and rendering for mechanical, architectural, or entertainment designs
*Frequently hard and soft modded classmates’ and the teacher’s technical hardware including Home PCs, PSPs, NDS,
Wii’s, Xbox 360’s, Playstation 3’s and cell phones. Hardware mods mostly aesthetics and the software mods allow
home­brewed applications. Because of this modding and my effort to find minor security holes in their network my instructor
suggested seeking a career in IT Support for its dynamic setting.
2008­2012 Bates Technical College Tacoma, WA
* 12 quarters Computer Networking System Technician ­ 3 quarters of Web Development *While I was attending Bates
Technical college I volunteered in the student­run PC repair shop. I also set up 20 desktop computers for a more efficient
virtual lab infrastructure used by students, to allow them to use 3 virtual machines per 1 physical computer. I also helped
purchase, build, and configure software on a custom home server for the new instructor, to allow him to study before the
next quarter at his residence.
2012­2012 Tacoma Community College Tacoma, WA
* Earned General Education Diploma
WORK EXPERIENCE
1998­1998 Olympia Sales Club Port Orchard, WA
* Sales Representative ­ Door to Door sales. Presentation, inventory, money
management, logistics and delivery.
2002­2002 Olympia Sales Club Menifee, CA
* Sales Representative ­ Door to Door sales. Presentation, inventory, money
management, logistics and delivery.
2008­2014 H&W Enterprises Tacoma, WA
* Vending Machine Technician
­Product cache inventory, restocking machines, recording sales data, customer care, money transfer, bank deposits, pricing,
and product testing. I was able to secure a new site for the company, via family member’s job, that is still operational today.

2. 2002­2014 Freelance Computer Repair Tacoma, WA
* Self employed
­Customer Consulting, Computer Assembly, and Service Plans
­Diagnose hardware and software issues; hardware failure, malware, spy­ware, and virus infections.
­Computer and Networking hardware consultant. Anytime I work on a client's computer I make sure maintenance
programs such as cleanup tools that are scheduled to run regularly, as well as make sure all of their anti­virus,
anti­malware, and firewalls are working as they should.
July 2014 ­ January 2015 Great Scott LLC Tacoma, WA
* Lead IT Lab Engineer
­Provided end­to­end support of all IT related business needs.
­Duties include hardware and software related troubleshooting, interacting with customers, personal electronics
maintenance and repair, inventory control, procurement of new devices, and any other tasks as determined by the
on­site manager. Set up an on­site Microsoft Windows Domain, including a Deployment Services server to facilitate
more efficient recovery and restoration of customer devices.
*Electronics Technician
­Performed repairing, cleaning, dismantling, and troubleshooting skills
­All types of electronics; home computers, laptops small and large appliances
­Duties included testing and general use on all items, to make sure they preform all functions. Requires quick
adaptations to learn how to disassemble and reassemble hundreds of different items.
­Soldering components
*General Labor
­Packing, Picking up, Delivering, and reinstall customers items, on and off site.
February 2015 Microsoft via Brillio (Vendor Company) Redmond, WA
*​Device flasher
­Understanding of Phone Basics like IMEI, MEID, etc.
­Data entry in Excel, ability to document, unpack devices, record into device processor, asset tag, physical serial
number, feedback ID, digital serial number, boot devices, back up devices, back up hardware proprietary partition
information, flash phone with OEM proprietary tools, flash phone with new engineering build, restore hardware
partition information,
REFERENCES:
Steven Cady Danial Wilhelm Shawn Wilhelm
Lab Engineer 1 Antique Sales Vending Machines
Microsoft, Redmond Campus Dynasty Estates, Fife H&W Enterprises, Tacoma
Damon Vaughan Brad Stubbs
IT Support Warehouse Manager
Epic PC, Tacoma Great Scott LLC, Tacoma