Eka Vivian is seeking a receptionist position. She has over 2 years of experience as a front desk agent at a hotel in Accra, Ghana and 1.5 years of experience as a receptionist at a hotel in Warri, Nigeria. Her responsibilities included registering guests, room assignments, reservations, cash handling, and customer service. She has a Bachelor's degree in International Relations and is proficient in Microsoft Office applications. Her skills include communication, teamwork, customer satisfaction, and working under pressure.

1. CCUURRRRIICCUULLUUMM VVIITTAAEE
EKAMA IGHO VIVIAN
Contact Number: 00554444994400224466
Email: veetourist1@gmail.com
POSITION DESIRED: RECEPTIONIST
PERSONAL INFORMATION
Date of Birth : September 26th 1985
Civil Status : Single
Gender : Female
Visa Status : Visit Visa
Nationality : Nigeria
Language : English
Passport No : A06780303
CAREER OBJECTIVE
To work within a dynamic and rewarding environment that will avail me an opportunity to
utilize my acquired skills apply my academic knowledge and lead to self actualization and
personal growth.
WORKING EXPERIENCE
La Palm Royal Labadi Beach, Accra, Ghana
Duration : Apr 2014- May 2016
Position: Front Desk
Job Responsibilities:
Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies
and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notification housekeeping
of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and
future reservations when necessary. Knows cancellation procedures.
Knows how to use front office equipment.
Protea Hotel, Warri, Nigeria
Duration: May 2012 – Jan 2014
Position: Receptionist
Job Responsibilities:
Drafting letters and other documents, such as PowerPoint presentations- Word, Excel,
PowerPoint
Maintaining filing systems
Answering the phone and answering queries
Photocopying and printing
Using various MS Office packages Managing diaries and making appointments
Preparing and distributing papers and documents for meetings
Taking minutes of meeting

2. Handle other duties as per superior’s orders
Taking notes or minutes at meetings
EDUCATIONAL BACKGROUND
 Bachelor of Science in International Relation at
Houdegbe North American University Cotonou,Benin Republic.
 SSCE-NECO at Christ the King College Orhuwhorun, Udu-Delta state
 Secondary School Certificate at Victory Continenetal School Orhuwhorun, Udu-Delta State
SKILLS AND COMPETENCIES
Good interpersonal and communication skills
Confident and Self motivated
Able to work as part of a team or independently with little or no supervision
Flexible and can be able to work in a multicultural environment
Superb interpersonal skills and exceptional ability towards greater customer satisfaction
Computer literacy
Ability to work under pressure
REFERENCE
Can be provided up on request
DECLARATION
I do hereby certify that the above information is true and correct to the best of my knowledge.
EKAMA IGHO VIVIAN