1. CURRICULUM VITAE OF
GRACE AMOS
OBJECTIVE
I am willing to give total support the organization that I am in, with the experience and capability that I
have, in order to achieve organization’s goals and create mutual benefit
BIOGRAPHICAL DATA:
Names : Grace Amos
Date of birth : 28/06/1988
Country of birth : Tanzania
Nationality : Tanzanian
Marital status : Single
Religion : Christian
Sex : Female
Languages : English and Swahili
Permanent address : P.O. BOX 17,000
Arusha – Tanzania
Email : gndimgwango@yahoo.com Telephone: +255 767904004/ 0653 904004
ACADEMIMC QUALIFICATION
PERIOD AWARD INSTITUTION
2009-2012 Bachelor of arts in tourism and cultural heritage. The University of Dodoma
2007-2009 Advanced Certificate of Secondary Education City High School
2003-2006 Certificate of Secondary Education Umoja Secondary
WORK EXPERIENCE
ORGANISATION: Naura springs hotel (4-star hotel 125 rooms. 4 presidential suite,10
executive suite ,30 executive rooms, and the rest are standard rooms,
WIFI connection, swimming pool, business centre, 2 Restaurant, pub,
laundry, gift shop, gym, 8 conference halls with different size the biggest
Hall can accommodate up to 500 people
POSITION: Guest relation officer (GRO) and Front Office Supervisor
DUTIE S: Guest relation, customer care, front desk operation
answering/transferring incoming calls, allocating guest needs, handling
complaints, check-in and check-out procedure, posting/cashiering, flight
confirmation , reservation and billing
PERIOD : 16th April 2013 up to date
2. FIELD TRAINING
ORGANISATION : Ngorongoro Conservation Area Authority
POSITION : Trainee in Tourism department
DUTIES : Bookings, Guiding, Antiquities, customer care and Interpretation of
Various - attraction that are found in the area
PERIOD : 29th August to 7th, October, 2011
ORGANISATION : Serengeti National Park
POSITION : Trainee in Tourism Department
DUTIES : Receiving Visitors, Information Centers, Guiding Visitors.
PERIOD : 5th July 2010 to 31 August 2010
COMPUTER SKILLS: University of Dar es Salaam Computing Centre
Ms – publishers,
Ms-word
Ms-excel
Adobe Photoshop
Adobe Page Maker
Corel Draw
HOBIES: Readings (marketing communication, management psychology, life style) and Travels
3. REFEREES
1. MADAM. BEATRICE DALLARIS
HOTEL MANAGER,
NAURA SPRINGS HOTEL
ARUSHA
TEL. 0754-318076
2. ROBERT ANTHONY,
ARUSHA
MOBILE: 0754 796240
3. RITHA KINUNDA
P.O.BOX 123
MOSHI-KILIMANJARO
TEL: 0762-729777
