Gene Eckelbarger is seeking a position to apply his years of experience in equipment distribution to improve business operations. He has a proven track record of developing employees, maximizing customer satisfaction, and establishing long-term relationships. His resume outlines professional experience in operations management, sales management, and community involvement.
1. GENE ECKELBARGER
15607 MONROE CIRCLE OMAHA, NE 68135
402-253-7416
LINKEDIN.COM/IN/GENEECKELBARGER GECKELBARGER@GMAIL.COM
OBJECTIVE
Effectively apply many years of practical equipment distribution experience, strong analytical skills and
financial education to improve the overall business.Cultivate associates using positive goals, coaching and
motivation to succeed as a team. Maximize satisfaction of customers and vendors by providing services
that are both pro-active and responsive, giving consistent attention to details, timely and proper
communications and exceeding expectations. Develop long-term relationships with customers, vendors and
employees through product knowledge, positive actions, contagious energy and integrity.
ACHIEVEMENT SKILLS
Proven leader and problem solver in operations management. Achieves balanced productivity, profitability
and safety. Develops associates to achieve new personal growth and success. Thrives in a fast-paced
environment. Partnersand services customers through creative fleet management, attention toresults and win
– win outcomes.Establishes long-term relationships through total care and responsibility to others.
PROFESSIONAL EXPERIENCE
HEUBEL MATERIAL HANDLING - OMAHA, NE 2/12 -Present
Service Manager
Motivated directedand cultivatedtechnicians to service and repair customer equipment.
Profit and loss responsibility for department. Net income grew by 100% in 2012 – 2013.
Schedule prep, repair and set up for new, used and rental equipment arranging transportation to
customer.
Implement new processes and procedures to reduce cost of rental as a percent of revenue by 6%.
Process all work orders, warranty claims and customer inquiry to resolve issues.
INDEPENDENT INSURANCE AGENT - OMAHA, NE 2/09 - Present
SCOTT VAN KEPPEL - OMAHA, NE 7/08 -10/08
Rental Manager
Supported customers’requirements with Volvo Construction and other rental equipment.
Negotiated contracts, obtained Certificates of Insurance, arranged freight, billed equipment, recovered
lost freight and settled damage charges with customers.
Directed and approved all services and repairs for rental equipment.
Submitted bids to government agencies andwas awarded contracts.
PROLIFT INDUSTRIAL EQUIPMENT - INDIANAPOLIS, IN 09/06 –07/08
Operations Manager – Indianapolis CSC
Collaborated and implemented corporate directive through Operation Manager Team.
Developed annual budget, business plan and monthly review, ensured accuracy and productivity of
parts inventory, service labor and rental assets ($18.5 Mil. Budget).
Recruited, developed, motivatedand retained an effective parts service and rent team(38).
Maintained compliance with government laws and regulations – USDOT, OSHA, EPA and EEOC.
Led and managed branch through purchase by Toyota Materials Handling USA (Dec 06) and complete
business system conversion.
2. Gene Eckelbarger – Page 2
LIFT SOLUTIONS, INC. - OMAHA, NE 02/05 – 09/06
Operations Manager
Led operations out of depressed economic market through growth of parts, service and rental units.
Searched and negotiated lease/ acquisition ofnew locations and construction of corporate
headquarters.
Collaborated with major manufacturers, Crown and Nissan, on national accounts, and dealer network
development, parts consignment, third party MRO administration and dealer managed accounts.
Successfully managed relationships between vendor, customer, dealer and leasing company.
Corporate Sales Manager 06/04 – 02/05
Increased sales in new and complementary products for improved profits.
Focused sales growth on warehouse and allied products to strengthen market share.
Grew sales and profit through focused leased with maintenance program.
KMH SYSTEMS, INC. - FORT WAYNE, IN($32 Million Sales) 09/96 – 03/04
Executive Vice-President & General Manager (Corporate Sales Manager April 2003)
Division/ Branch Manager (Kimball – Fort Wayne, Inc. Acquired by KMH System 01/92 – 09/96)
Directed corporate sales improvingboth coverage and market share.
Grew margins and gross profit in parts and service departments (improved 40%).
Managed all aspects of branch from customer relationship, sales, aftermarket and personnel.
Developed budget,analyzed corporate financial results,devised and directed cost reductions and
resizing of corporation.
Developed formula and established business value for sale of assets during merger.
Grew long term rental fleet by 25%.
Guided personnel changes to create a stronger more profitable corporation.
COMMUNITY INVOLVEMENT
Worked at “Step out Omaha” campaign since 2006 with various Omaha service organizations.
Served people at the Siena Francis House (homeless shelter) in Omaha.
PROFESSIONAL DEVELOPMENT
Numerous industry seminars and workshops - focus on sales and operations for industrial equipment.
Carew International “Dimensions of Professional Selling Plus Negotiations.”
Juan Institute: Quality Improvement, and Facilitating Quality Improvement.
Oliver Wright “Manufacturing Resource Planning.”
Proficient in Microsoft Office Suite and utilized mainframe business systems.
EDUCATION
B.S. Degree in Finance
Indiana University, Bloomington, IN
J.F. Kennedy Institute
Tilburg University, Tilburg, Netherlands
(Exchange student studying international business)