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Edward Nelson (401) 742-6450
Cumberland, RI 02864 project4ed@cox.net
www.linkedin.com/in/ed-nelson-pm
IT PROJECT MANAGER
Certified Project Manager well versed and experienced in the Product Management Body of Knowledge
(PMBOK) methodology and execution with strong technical expertise developing project plans, scope,
specifications, application design, QA testing and troubleshooting. Proven skills in technical writing
and reporting with strong database analysis. Experienced developing curriculum materials and leading
classes as a subject matter expert. Strong interpersonal skills engaging both internal and external partners
as well as managing direct reports.
SUCCESSFUL PROJECTS
 Performance-Based Routing projects – Sales activity increased from 55% to 80+%
 New lead delivery system - Replaced mainframe with a new web-based application supporting
more than 12,000 users and processing 30,000 leads per week.
 Advisor Lead Fees Project which derived haircut fees on leads based on rules and criteria. Over
$750K in fees recovered during first twelve months.
EXPERIENCE HIGHLIGHTS
 Highly technical with the ability understand a project complexities and intricacies; Detail oriented
with a drive to complete projects on time and on budget
 Successful with managing high profile corporate initiatives, implementing business rules,
engaging stakeholders and managing projects through completion
 Knowledgeable with data integration initiatives to synchronize cross-franchise systems, data
feeds, contact management, database reporting and tracking analysis
TECHNICAL PROFICIENCIES
 Product Management Body of Knowledge (PMBOK) methodology
EDUCATION
 Project Management Certification Program Executive Development Center Bryant University
 BS University of Rhode Island - Resource Development Program
EMPLOYMENT HISTORY
2015-current Director of Operations Hope Counseling and Mediation Center
2014-2015 Reporting Strategist MetLife
2003-2014 Lead Project Manager MetLife
1999-2003 Marketing Analyst MetLife
1996-1997 Sales Lead Coach MetLife
1992-1996 Environmental Engineer Environmental Science Services