1. Edgar Francisco Sixto Landeros
Email: sixtol@mx1.ibm.com Phone : 333-407-6784
l_aldaba@hotmail.com
Professional experience
Career History January 23rd
2014 - Currently IBM
Procurement Professional
Position: Operations Buyer Micro Electronics Division – MD Tech
April 4th
2012 – January 23rd
2014 Hildebrando Vendor to (IBM)
Hardware WAM CWR Analyst
Position: WAM Customer Workstation Refresh
Hardware Financial verification
Position: Financial Verification Analyst
Hardware Asset Management (MLDB)
Position: Hardware Asset Analyst MLDB
02/2012 – April 3rd
2012 Company Name Teletech
Position: CSR1 Customer Care Representative for Bank of America
09/2008 - 09/2011 Company Name Xerox-ACS
Position: Supervisor in charge of Customer Care Quality
04/2001 - 08/2008 Company Name Computel Communications
Position: Area Manager
Assignment History Project Name Procurement Professional
Project Description Assignments descriptions:
Position: Operations Buy er Micro Electronics Div ision – MD Tech
Procure Goods and serv ices MD Technologies. Various Commodities
IBM Production Procurement
Operations Buy er - MD Tech. Global Foundries Procurement (SDA) to Global Foundries
IBM, Hope Well Junction, East Fishkill, Essex Junction, Bromont Canada,Ireland.
Experienced in Oracle iProcurement, & SAP Purchasing Sy stems. Various commodities RFQ, Forecasting,
Reporting, Metrics.
Direct client f acing engagement.
Project Name WAM CWR Analyst
Project Description Assignments descriptions: WAM Customer Workstation Ref resh Assignments
Coordinated IBM Employ ees with new/ref urbished Workstation, Desktop computer ref reshes.
Project Name Hardware Financial verification
Project Description Assignments descriptions: Financial Verif ication Analy st. Assure Correct maintenance is
placed on Assets acquired (purchased) by the client. Identif y and address asset discrepancies such as: incorrect
customer numbers, employ ee owners, f inancial source, and location ty pe.
Project Name Hardware Asset Management (MLDB)
Project Description Assignments descriptions: Asset management, Ownership transf ers. Disposal of Assets
Project Name CSR1 Bank of America
02/2012 – April 2nd
2012
Project Description & Assignments descriptions: Customer Care representativ e f or Bank of America Clients.
Role: Assure that each and ev ery customer that calls in with a question or problem has their issues resolv ed
within the f irst call. One call resolution.
Tool & Technology used: Lean, Interact , Solutions Center , Desktop PCs, Internet, Microsof t Of f ice Suite.
Project Name Boost Mobil
09/2008 – 09/2011
Project Description & Assignments descriptions: Customer Care Superv isor in charge of customer care quality
f or Boost Mobil Clients.
Role: Assure that my team consisting of 15 Customer Care Representativ es prov ide the best in class customer
care serv ice possible.
Tool & Technology used: Internet, Sv iew sy stem, KMS, Desktop PCs, Microsof t Of f ice Suite.
Project Name Computel Communications
04/2001 – 08/2008

2. Project Description & Assignments descriptions: Area Manager , Secure and Reliable Communication Serv ice
prov ider v ia Motorola Two-Way Radio Serv ice
Role: Activ ely engaged in Customer care relations, accounts receiv able. Monthly billing f or the serv ices prov ided;
sales and acquisition of new contracts were part of my daily tasks.
Tool & Technology used: Microsof t Of f ice suite excel, word, power point, QuickBooks. 900MHz radio
transmission repeaters Motorola two-way radio products.
Key Skills Industries: Inf ormation Technology , Procurement, Client Facing
Project Domain: Network Specialist
Operating Sy stems: Windows,
Languages: English and Spanish
Other Utilities: Linux
Purchasing Application Sy stems: SAP, Oracle iProcurement.
Comptia A+
Key Courses and Training Course 1 – ACS Xerox Leadership
Course 2- A+ Certif ication in computer maintenance and network troubleshooting
Education
Qualifications Diploma, Degree In IT – Information Technology
IT - Network Specialist
Network and Computer Security
Carrer Centers of Texas El Paso (USA) Graduation 2001
Comptia A+ Certified Technician
Six Sigma Yellow Belt Certification
Languages:
Native English
Native Spanish