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TO FIRST YEARS
Communication is useful and challenging
at times.
Group assignment to plan a lesson and
present in class.
A social media group created to
communicate about the assignment
An agreement was reached to start a week
before submission.
For first years
 Complications were there and focus
was not on the assignment at the
moment.
Emails were the reminder of the due
date and this brought focus to the
group.
The whatsapp became effective.
For first years
The assignment did not start in time
because of the pandemic.
Punctuality was a major issue as the
submission was closing in.
Effort made things simpler and possible
For first years
Grievances were sent to the lecture
concerning non-participating
members
Less participation could not be
tolerated
Punctuality and discipline were key
factors to finishing the word.
Analysis/reflection of the
scenario
Purpose
Notifying 1st years about
challenges they can possibly face.
Emphasize the importance of
punctuality in group work and
individually.
Analysis/reflection of the
scenario
Message
Effective communication
Healthy communication skills
Punctuality
Leadership
Analysis/reflection of the
scenario
Context
ASSUMPTION AND TRUST
Disappointment rose as the
whatsapp was not as effective.
Decision making was lacking a
bit of leadership.
Analysis/reflection of the
scenario
Reciever
 First year students.
Preparing them for their journey.
Analysis/reflection of the
scenario
Sender
 3rd year student adressing the
challenges.
Analysis/reflection of the
scenario
original resolution
 Each challenge dealt with
differently.
Data was provided to students to
promote ongoing learning.
Problems arose since there are many
issues concerning disadvantaged
students.
Analysis/reflection of the
scenario
Alternative resolutions
 Assign each member of the
group with their work individually
Whatsapp turned to be the main
platform of communication

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