1. DRIANA PADILLA
3804 Hunter Ridge Ln Norcross GA 30092 | (C)404-454-4500 | adrii623@gmail.com
ProfessionalSummary_______________________________ ______
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to
company success. Enthusiastic and committed employee with integrity, strong work ethic, and great leadership
skills who approaches the job with tenacity, enthusiasm, creativity and professionalism.
Qualifications Summuary _____________________________________
Objective
Seeking to obtain an Assistant Community Manager position that is challenging and offers growth based on
dedication and proven ability.
Education______________________________ ____
High School Diploma:
Dunwoody High School- Graduated December, 2010
Work Experience______________
Leasing Specialist February 2014 through November2014- Pegasus Residential-Norcross GA
 Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards,
etc.).Immediately record all telephone and in-person visits on appropriate reports.
 Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help
prospect, refer them to sister communities to meet prospect’s needs.
 Demonstrate community and apartment/model and apply product knowledge to clients’ needs by
communicating the features and benefits; close the sale.
 Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.)
Submit processed applications to the Community Manager for approval. Follow up with applicant
regarding status
 Responsible for numerous activities in profiling tenants,
advertising and marketing vacant units, renting, leasing,
renewals and in charge of moving out procedures.
 Sales-minded individual with attention to detail
 Able to meet/exceed sales objectives
 Positive attitude, strong work ethic, reliable and self-
motivated
 Dedicated team player; who is organized, disciplined and
goal oriented

 Fluent in Spanish and English
 Online Leasing
 Experience with Onesite
 Strong knowledge of examining leases and rental
agreements.
 Excellent follow-up skills via email and phone
 Highly Competitive
 Multi- Task Management
 Good attendance


2.  Maintain current resident files.
 Maintain and record daily inspections for the community.
 Participate in outreach marketing activities on a regular basis to obtain prospective residents.
 Courteous, efficient handling of resident requests and complaints.
 Responsible for maintaining a professional appearance and attitude at all times. ·
 Responsible for seeking educational opportunities and self-improvement for personal growth and
development. ·
 Responsible for assisting Assistant Manager in collection of delinquent rents.
Assistant Community Manager: November 2014 – Current,Pegasus Residential
 WiNNERS of “Renew Your Time Contest “ Competed with over 90 properties in the whole company to
have all June – September 30
th
renewals closed by July 15 , 2015 and to have no more than 5% of our
property on MTM. Which all property staff were rewarded with 5 days PTO!
 Accomplishment has been on over achieving delinquency under 2% and 1% at 555 Mansell and it has
improved on exceeding Income as well.
 Maintain stable occupancy and meet budgeted financial goals.
 Strong abilities in profiling tenants, evictions, rent collection, in charge of rent roll and bank deposits.
 Process rental payments and obtain primary financial data for property accounting record.
 Post rent payments and prepare bank deposits as well as follow up on collections, post 3-days notices and
late fees.
 Other duties include: Preparing purchase orders, coding and processing vendor invoices for payment,
sending documentation to Corporate Office and following up on vendor payment inquiries. All other
tasks as assigned.

3. Professional References:
 Shanon Dyess- 770. 262.6243 My current Regional Manager at Pegasus Residential
 Joseph Boronat- 1.706.471 1166 Manager that hired me when I started working as a Leasing Specialist
with Pegasus Residential.
 Keisha Lee- 404.429.4985 Manager which whom I started to work as an Assistant Manager at Pegasus
Residential
 Tiffany Abraku- 404.698.9998 My current Manager at which whom I’m working with as her Assistant
Manager with Pegasus Residential.
Personal References
 Lilian Rosas-678.663.7957 Personal and close friend which I known her for 5 years
 Noelia Baires- 404.823.5760 close and personal friend for 5 years
 Nichole Ethienne: 404.509.5150 Ex-Manager from a previous job who became a great friend that I
known for 3 years.