The document discusses disruptive changes in today's world including disruptive technologies, economic and social disruptions, and the emergence of a knowledge society. It describes how disruptions have created a volatile, uncertain, complex, and ambiguous (VUCA) context. The document also discusses different frameworks for analyzing disruptions including a four lions model and CINE matrix, and recommends tools like reflective practice and radial visioning to help leaders manage in disruptive times.

1. Management and
Leadership in Disruptive
Times*
Dr. Subhash Sharma
Director, Indus Business Academy, Bangalore
*Conference on Management and Leadership in Disruptive Times, IBA Benguluru, Dec.7,
2018
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2. Disruptive Changes in the
World
 Disruptive Changes in the World:
 Disruptive Technologies
 Economic, Political, Social and Ecological Disruptions
 From Stability Paradigm to VUCA (Volatile, Uncertain, Complex,
Ambiguous)
 Emergence of Knowledge Era/ Knowledge Society
 Industry 4.0: AI, IOT, Automation, Data Analytics …
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3. GAMA Effect on Society and
Organizations
VUCA (Volatile, Uncertain, Complex, Ambiguous) Context
requires more of Creativity and Imagination, along with
Rationality
Emergence of GAMA:
Google, Apple, Microsoft, Amazon
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4. From Crisis to Disruptions
 Typology of Disruptions
1. Crisis
2. Turbulence
3. Disruptions
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5. Impact of Disruptions on Nations
and the Globe: Four Lions Model
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6. Four Lions Metaphor of Four
Forces
 I. Force of Market
 II. Force of State/ Government
 III. Force of People/ Capillary action
 IV. Force of Self
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7. Swastika Model of Four Forces
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Market
State
Self
People/ Capillary action
Swastika Model of Harmonic Globalization

8. Disruptions of Four Forces
 In today’s context:
 Market is disrupted because of hyper competition
 State is disrupted because of political rivalries
 People are disrupted because of relationships issues
 Self is disrupted because of lack of vision
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9. How to Manage in
Disruptions?
 Co-alignment Analysis and Developing co-aligning competence
 Dialectical analysis and seeking dialectical synthesis. Multiple
variables dialectical analysis
 Focus on managing dialectical intensities
 Reflective action and Reflective Practice
 Developing high tolerance for ambiguity
(Western Windows Eastern Doors, Subhash Sharma, 2006, p. 35)
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10. Beyond Rationality Paradigm
Rationality Creativity Imagination
In disruptive times we need new Imaginations. Hence, need
for ‘blue ocean’ and ‘moon ocean’ thinking
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11. Tools that can help Leaders
operating in Disruptive Times
 I. Rishi as Re-see approach (Re-see the existing metaphors and
see new metaphors)
 II. Radial visioning
 III. Direct perception (Darshan)
 IV. Mind Liberation
 V. Omega circle
 VI. 3 D (Discussion, Dialogue, Discourse)
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12. CINE Matrix for Disruptive
Times
 Four Factors Influencing Decision Making
C: Controllable
I: Internal
N: Non controllable
E: External
(Western Windows Eastern Doors, Subhash Sharma, 2006, p. 78-79)
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13. Configurations of CINE Matrix
in Disruptive Times
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Internal
Non-controllable
External
Controllable CI
NE
CE
NI

14. Need for Reflective
Practitioners
 Disruptive Times need ‘Reflective Practitioners’ and
New Era CEOs
 New Era CEOs:
Creative, Enlightened, Organic Leaders
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15. Quantum Chatter of
Disruption
Matter and Anti-matter
(Quantum Rope, Subhash Sharma, 1999, p. 58)
Matter and anti matter, create the quantum chatter,
Actions and reactions make vectors change directions,
Thesis and anti thesis, we look for the synthesis
We wonder at the basis of manthan and oasis,
We look for new solutions and ways of resolution,
Some hope for revolution from manthan’s evolution
Churning of the ocean by the quantum rope
Poison shows its motion but nectar is the HOPE.
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16. Further Reading
 Management in New Age: Western Windows Eastern Doors, Subhash
Sharma, New Age International Publishers, New Delhi, 1996, 2006,
2017
 New Mantras in Corporate Corridors: From Ancient Roots to Global
Routes, New Age International Publishers, New Delhi, 2007
 New Earth Sastra: Towards Holistic Development & Management
(HDM), Subhash Sharma, IBA Publications, Bangalore, 2012
 New Ideas in Strategic Thinking & Management: A Knowledge Tree
of New Age Mantras, New Age International Publishers, New Delhi,
2016
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