1. Douglas K. Davies
4857 Muirkirk Road, West Jordan, UT ● 801-913-8221 ● doudav00@hotmail.com
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Software Development Executive
Agile Methodologies ● Software Design, Development, Testing, Integration, Support ● Leadership Development ● Security
————————————————— Summary —————————————————
Accomplished IT executive with a demonstrated ability to lead diverse engineering teams to consistently deliver quality IT
solutions that surpass expectations. A 20-year track record of successes includes:
 Specialization in introducing Agile methodologies and practices in large corporate environments with remarkable results.
 Security Officer for Performance Matters, where I established the policies, procedures, and training for security compliance.
 E-commerce order life-cycle. Order capture, payment processing and security, inventory validation, pick, pack, and ship.
 Increased efficiency and lowering cost of the order fulfillment process at 1-800 Contacts.
 Directed the back office integration of a new business, glasses.com. Including the patented “3D Virtual Try-on” mobile app,
showcased in the “Best New Apps” section of the Apple Store.
 Supervised the design, development, and launch of prestigious enterprise security products at Symantec Corporation.
——————————————— Core Competencies ——————————————
 Agile development methodology training, focusing on development and testing practices, project management involvement,
and business requirement communication.
 Project brainstorming, definition, design, scoping, development, testing, integration, and delivery.
 Corporate security training and compliance.
 Creating engaged, motivated, and well trained teams that deliver quality IT solutions on-time.
 Training and mentoring effective team leaders.
 Facilitating communication and collaboration between the IT and business departments.
 Concentrating on customer relationships, support, and satisfaction.
————————————————— Leadership ————————————————
VP of Engineering / Security Officer
Performance Matters / Truenorthlogic 2015–Present
As the VP of Engineering, I have the privilege of guiding the development and support of our products, leading software
development, QA regression testing, automated QA testing, and automated load testing teams, using Agile Methodologies.
As the Security Officer for Performance Matters, I establish the policies, procedures, and training for security compliance,
risk assessment, vulnerability assessment and mitigation, confidential data handling and protection, and review of security
compliance contracts, etc. Familiar with compliance to Sarbanes Oxley (SOX), PII, HIPAA, PCI, and other security
compliance standards.
Selected Achievements:
 Introduced Agile development methodology training, focusing on development and testing practices, project
management involvement, business requirement communication, and business involvement.
 Adoption and adherence to Agile methodologies increased development productivity approximately 50%, with higher
quality and compliance to product requirements.
 Restructured the QA department to focus on interactive, automated, and load testing. The result was much higher
quality; with few to no defects in releases, and a reduction in the test verification cycle time. Eliminated bug backlog.
 Established the corporate security processes, policies, and training. Worked with key security stake holders to further
mature the security culture, understanding, and compliance of the corporation.

2. Director of Software Engineering
1-800 Contacts, Inc. 2005–2015
Provided technical leadership, direction, governance, strategy, and training to 3 development teams and the QA team.
Coordinated the development of infrastructure and systems to capture all contact lens orders (website, call center, and
external corporate partners), inventory verification, payment processing and security, order accuracy, pick, pack, and
shipment of all orders. Supported the Call Center, Rx compliance department, Distribution Center inventory and fulfillment,
and Finance department.
Selected Achievements:
 Increased product sales by designing and deploying IT systems to market, capture, and fulfill all contact lens orders for
Luxottica brands (Pearl Vision, Lens Crafters, Target Optical, Sears Optical, etc.), Wal-Mart, and Sam’s Club.
 Directed the integration of the new business, glasses.com. Including the patented “3D Virtual Try-on” iPad app,
showcased in the “Best New Apps” section of the Apple Store.
 Dramatically improved the efficiency and lowered the operating cost of the contact lens order fulfillment process, by
designing and deploying automated IT systems to process inventory, order fulfillment, and shipping.
 Supervised the integration of a glasses lens lab, to control the manufacturing, QA, and shipping of all glasses orders.
 Successfully introduced Agile development methodologies to the company, and trained IT and business analysts.
 Authored and established the corporate Software Development Life Cycle (SDLC) process. Also, involved in Sarbanes
Oxley, PCI, and HIPAA compliance.
Software Development Process Manager
Corporation of the Presiding Bishop 2004–2005
Coordinated the design, development, support, and deployment of dozens of software applications. Provided technical
leadership and training for 5 software development teams (65 software engineers). Trained teams on industry best
practices, tools, and Agile development methodologies.
Selected Achievements:
 Contributed to the design and implementation of an extensive software analysis and development process.
 Dramatically improved customer satisfaction, and managed an extensive software maintenance budget.
Development Director
Symantec Corporation 1999–2004
Orchestrated the design, development, and delivery of several prestigious enterprise security products, focusing on security
policy management and vulnerability assessment. Successfully implemented Agile development methodologies in a large
corporate development environment, to achieve on-time delivery of enterprise software products with few support issues.
Selected Achievements:
 Delivered several releases of the market leading security policy management product, Symantec Enterprise Security
Manager™ (ESM). ESM is the recipient of several prestigious security industry product awards.
 Delivered several releases of Symantec NetRecon™, a network-based vulnerability penetration tool, winner of several
prestigious security industry product awards.
 In 2003 designed, developed, and launched a new product, Symantec Vulnerability Assessment™.
Director of Software Engineering
Artel Video Systems, Inc. 1996–1999
Coordinated all software development efforts within the company. Involved in new product research and development.
Collaborated with Marketing and IT to conceptualize new products, and develop, test, and successfully launch.
Selected Achievements:
 Designed and launched the SC-2 and SC-3 audio / video router controllers, and the Router Management System
(RMS) router configuration and control software application.
 Designed and launched the SCP series of audio / video routing control panels.

3. ———————————————— Engineering ————————————————
Software Architect / Team Lead – Utah Scientific / Artel Video Systems, Inc.
 Designed and developed the control software for the SC-3 audio / video router controller; the heart of Utah Scientific's
Station Control System.
Sr. Software Engineer / Team Lead – Evans & Sutherland
 Technical leader of the Operating Systems and Utilities team, supporting all VxWorks RTOS development.
 Development of embedded software applications and Data Link Level (DLL) network drivers.
Systems Engineer – Norton Company
 Responsible for several computer automation and robotics projects.
 Design and development of embedded multi-tasking control software and digital control systems.
Systems Engineer – Hercules Aerospace, Inc.
 Project leader of several computer automation and robotics projects.
 Design and development of embedded control software, servo motor control, and digital control systems.
—————————— Education, Certifications, and Awards ——————————
Education
 Master’s Program Studies, Computer Science / Electrical Engineering (3 years), University of Utah
 Bachelor of Science Degree in Electrical Engineering, Utah State University
 Minor in Mathematics, Utah State University
Professional Development
 Management Development Program (2014), 1-800 Contacts, Inc.
 Leadership Development Program (2011), Center for Creative Leadership, Greensboro, NC
 Directors Exploring Leadership Training Program, Symantec Corporation
 Managing at Symantec Training Program, Symantec Corporation
 Management / Supervisory Training Program, University of Utah
Certification
 Certified Information Systems Security Professional (CISSP), (ISC)² Consortium
 Symantec Management Excellence Certification, Symantec Corporation
Awards
 Symantec Management Excellence Award, Symantec Corporation