1. Ezni Serafina Noor Kamar
48A Lorong 3 Seri Setia  Gombak Setia, Kuala Lumpur  53100  eserafina@hotmail.com
Targeting Project Manager Positions
Experienced as Test Lead for Barclay’s Wealth Management System to degree to which a system,
component, or process meets specified requirements. To degree to which a system, component or
process meets customer or user needs or expectations.
Experienced as Test Lead for UNIClaims, BodyNet and Accident Life cycle Management System.
Take responsibility for the process aspects of quality, and perform process reviews and audits, as well
as ensuring the proper planning and conduct of the review events described in the Review and Audit
section of the Quality Assurance Plan.
Experienced as Quality Assurance for Emirates Vehicles Gate. Provide assurance that the software
products and process in extensive full life cycle project management experience and meet client’s
requirement by planning, enacting, performing and controlling to provide adequate and confidence that
quality is being built into the product.
Managing and segregate risks and issues among team members and provide risk analysis.
Well planned and systematic pattern of all actions necessary to provide adequate confidence that an
item or product conforms to established technical requirements.
EDUCATION
MARA Institute of Technology, MalaysiaMARA Institute of Technology, Malaysia 19971997
Diploma of Computer Science/Information TechnologyDiploma of Computer Science/Information Technology
Institute Technology Tun Abdul Razak, MalaysiaInstitute Technology Tun Abdul Razak, Malaysia 19931993
Professional Certificate of Computer Science/Information TechnologyProfessional Certificate of Computer Science/Information Technology
TECHNOLOGY SUMMARY
Certifications: SQL Certified, Avaloq Certified, Visual Basic Certified
Systems: CICS/ISPF/Mainframe,
Databases: Oracle, SQL
Languages: Visual Basic, SQL, HTML, CSS, C++, VB.net, Avaloq Smart Client
Software: MS Project, Lotus Notes, Scrumwise, Mercury, ICE, Ranorex,
Sprint, Captivate 8, JIRA

2. BUSINESS EXPERIENCE
FELDA Financial SystemFELDA Financial System
Insurance – Takaful and ConventionalInsurance – Takaful and Conventional
Insurance Claim Process Exposure – UAE and MalaysiaInsurance Claim Process Exposure – UAE and Malaysia
Adjustor Process ExposureAdjustor Process Exposure
Workshop Process ExposureWorkshop Process Exposure
Core Banking SystemCore Banking System
Customer Relationship Management SystemCustomer Relationship Management System
Wealth Management SystemWealth Management System
E-Learning Project - MalaysiaE-Learning Project - Malaysia
IT EXPERIENCE
HEITECH PADU EXPERIENCEHEITECH PADU EXPERIENCE SeptSept ’1’155
Quality AssuranceQuality Assurance
ContractualContractual
Location: Abu DhabiLocation: Abu Dhabi
EVG – Emirates Vehicles GateEVG – Emirates Vehicles Gate
MODULES –MODULES –
Accident Live Cycle Management System (ALMS)Accident Live Cycle Management System (ALMS)
EVG – Emirate Vehicle GateEVG – Emirate Vehicle Gate
EVG AdminEVG Admin
EVG Mobile AppsEVG Mobile Apps
EVG Workshop Classification and ProfilingEVG Workshop Classification and Profiling
Defined asDefined as Quality AssuranceQuality Assurance involved in tasks that include software design, writing source code,
control of source code, reviewing code, configuration management, change management, program
testing, integration of the software, and release management process.
 Monitoring Testing to be completed within time given in Timeline.
 Manage Gap analysis for the project
 See the final product not only meets with company and governmental guidelines but also
reaches the consumer market at the time appointed by the company.
 Manage deployment version and environment to be used for testing
 Provide and Monitor Test Plan documentation and make sure testing is according to the plan
 Monitor, gather and review Test Cases, Test scripts and test results.
 Sits and converse with client to gather information to make sure test cases and test scripts are
accurate.
 Provide Test report/ Test Statistical report for Project Manager
 Manage defects log and change request log being reported by client/users in Trello/ Scrumwise
/Google log/Sprint.
 To assist and notify respective PMs and developers on related matters.
 To assist and notify respective PMs on the progress, update resolution and agreement and also
building a common understanding.
 To assist and notify respective PMs to log any interdepedency issue and raised it to appropiate
owner and ensure items are resolved.
MSCL EXPERIENCE:MSCL EXPERIENCE: JanJan ‘1‘111

3. Assistant Product ManagerAssistant Product Manager
ALMS – Accident Life Management SystemALMS – Accident Life Management System -- Lead Of Support, Training and TestLead Of Support, Training and Test
Assistant Product Manager – Lead Of Support, Training and TestAssistant Product Manager – Lead Of Support, Training and Test
Assistant Product Manager –Assistant Product Manager – Technical Writer for ProjectsTechnical Writer for Projects
BodyNet - Support, Training and TestBodyNet - Support, Training and Test
UniClaims Product Manager – Lead Of Support, Training and TestUniClaims Product Manager – Lead Of Support, Training and Test
As aAs a Quality AssuranceQuality Assurance Manager, I take responsibilityManager, I take responsibility monitor every phase of the softwaremonitor every phase of the software
development process so as to ensure design quality, making sure that the software adheres to thedevelopment process so as to ensure design quality, making sure that the software adheres to the
standards set by the development companystandards set by the development company
• Take responsibility for the quality of product produced and offered by company, setting and
maintaining certain standards for each product.
• use statistical process control as a tool in any quality improvement effort to track and ensure
quality data
• Monitoring and controlling the process ensures that the system operates at its full potential
• Ensure the product "Fit for purpose" (the product should be suitable for the intended purpose);
and "right first time" (mistakes should be eliminated).
• Take responsible for guaranteeing a level of quality for the end client, and to help the
software development team to identify problems early in the process.
• Good relation with clients in Malaysia
• Manage Claim (support) in Insurance portion in Claim system.
• Manage Training and documentation new processes for UniClaims system
• Led my team to a specific goal and make sure one team will achieve together.
As a Technical Writer for the company. I responsibility for System Manual, Functional SpecificationAs a Technical Writer for the company. I responsibility for System Manual, Functional Specification
Documents, Test Scripts, System Specification, Product Design Specification.Documents, Test Scripts, System Specification, Product Design Specification.
 Work with internal teams to obtain an in-depth understanding of the product and the
documentation requirements
 Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
 Create and maintain the information architecture
 Produce high-quality documentation that meets applicable standards and is appropriate for its
intended audience
 Write easy-to-understand user interface text, online help and developer guides
 Create tutorials to help end-users use a variety of applications
SOFGEN EXPERIENCESOFGEN EXPERIENCE
Senior Technical ConsultantSenior Technical Consultant
Defined asDefined as Quality AssuranceQuality Assurance toto take lead andtake lead and supervise team members.supervise team members.
Project : Wealth Management SystemProject : Wealth Management System
 Defined as Tester and being elected to assist Test Head to supervise test team members.
 Monitoring Testing to be completed within time given in Timeline.
 Provide and Monitor Test Plan documentation and make sure testing is according to the plan
 Monitor, gather and review Test Cases, Test scripts and test results.
 Sits and converse with BA to gather information to make sure test cases and test scripts are
accurate.
 Do verification what will be made meets specifications and requirements, and during developing
production runs by validating lot samples meet specified quality controls.
 Make sure goals for a product, service or activity will be fulfilled.
 Have a meeting with Head to analyst and preventing mistakes or defect in manufactured
products and avoiding problems when delivering solutions or services to clients.
 Have weekly meeting to monitor project progress

4.  Stand up meeting with team member to monitor progress of each member
 Provide Test report/ statistical report for Test Head
 Manage defects log in Mercury.
•• Reduction Report ProjectReduction Report Project
Project Location - SingaporeProject Location - Singapore
Jan. ’08 – Jun. ’08Jan. ’08 – Jun. ’08
•• Nomura Dodge InterfaceNomura Dodge Interface
Project Location - ManilaProject Location - Manila
Jun. ’08 - Jan. ’09Jun. ’08 - Jan. ’09
•• Nomura Finance Control ReportNomura Finance Control Report
Project Location : ManilaProject Location : Manila
Feb. ’09 - Jul. ’09Feb. ’09 - Jul. ’09
•• AVALOQ – Islamic BankingAVALOQ – Islamic Banking
Project Location – ManilaProject Location – Manila
Jul. ’09Jul. ’09
•• Barclays Wealth Management – AVALOQ 2.7Barclays Wealth Management – AVALOQ 2.7
Project Location - GenevaProject Location - Geneva
Aug. ’09 – Oct. ‘09Aug. ’09 – Oct. ‘09
•• MODULE – Customer Lifecycle Management (CLM), Payment, Portfolio Management, FOREX,MODULE – Customer Lifecycle Management (CLM), Payment, Portfolio Management, FOREX,
Stex, TemplateStex, Template
•• Reduction Report Project – Barclays Wealth SGReduction Report Project – Barclays Wealth SG
Project Location - SingaporeProject Location - Singapore
Oct. ’09Oct. ’09
•• Barclays Wealth Management – AVALOQ 2.7Barclays Wealth Management – AVALOQ 2.7
Project Location - SingaporeProject Location - Singapore
Nov. ’09 – Jan ‘10Nov. ’09 – Jan ‘10
•• MODULE – Accounting Geneva, Stock Exchange, DerivativesMODULE – Accounting Geneva, Stock Exchange, Derivatives
•• Avaloq 3.1 System Development Model Bank Asia – AVALOQ 3.1Avaloq 3.1 System Development Model Bank Asia – AVALOQ 3.1
Project Location – Singapore, ManilaProject Location – Singapore, Manila
Jan. ’10 – Dec ‘10Jan. ’10 – Dec ‘10
AmMerchant Bank BerhadAmMerchant Bank Berhad Jan. ’08Jan. ’08
Analyst ProgrammerAnalyst Programmer
 Coordinator/Custodian of CCRIS (Central Credit Reference Information Services) System
 Dealing with vendor during project development
 Defined as coordinator of Corporate Loan System and Islamic Banking Unit
 Assigned as coordinator to ESP (equity structured product) system and assisted manager in
project development.
 Prepares paper work, documentation, business and systems specification for the system.
 Prepare Test Plan and Coordinate testing and UAT for the users.
 Coordinator and developer on Customer Management System developed in Coldfusion and
using SQL2000 as database.
 Project member in project development in Corporate Finance system,
 Prepare business (include costing) and system specification for the project.
 Prepare project time line and monitor all the development closely.
 Part of project developer to revamp the CMS from ColdFusion to ASP.Net.
Prodata Systems Sdn BhdProdata Systems Sdn Bhd Jun. ’98Jun. ’98
Analyst Programmer, Junior ExecutiveAnalyst Programmer, Junior Executive
•• Gained experience on how to manage a project -system Development, test planning, systemGained experience on how to manage a project -system Development, test planning, system
customization, plan for system support and maintaining systems and programs.customization, plan for system support and maintaining systems and programs.
•• Learned analyzing, studies and designing new systems.Learned analyzing, studies and designing new systems.
•• Learned analyzing current and available systemLearned analyzing current and available system
•• Programming as coding and testing.Programming as coding and testing.

5. Accomplishment
•• Life Insurance System for FELDALife Insurance System for FELDA
•• FELDA Plantation (Replanting)/Replanting Payment System (Checkrol)FELDA Plantation (Replanting)/Replanting Payment System (Checkrol)
•• Receipt SystemReceipt System
•• Miscellaneous Payment ModuleMiscellaneous Payment Module
•• Repayment / Payment Voucher (P4)Repayment / Payment Voucher (P4)
•• Cheque SystemCheque System
•• Agen Urus SystemAgen Urus System
•• Involved in System and Data Conversion (E70 to 530 - Mainframe)Involved in System and Data Conversion (E70 to 530 - Mainframe)
AVAILABLE FOR RELOCATION & TRAVEL
YES

6. Accomplishment
•• Life Insurance System for FELDALife Insurance System for FELDA
•• FELDA Plantation (Replanting)/Replanting Payment System (Checkrol)FELDA Plantation (Replanting)/Replanting Payment System (Checkrol)
•• Receipt SystemReceipt System
•• Miscellaneous Payment ModuleMiscellaneous Payment Module
•• Repayment / Payment Voucher (P4)Repayment / Payment Voucher (P4)
•• Cheque SystemCheque System
•• Agen Urus SystemAgen Urus System
•• Involved in System and Data Conversion (E70 to 530 - Mainframe)Involved in System and Data Conversion (E70 to 530 - Mainframe)
AVAILABLE FOR RELOCATION & TRAVEL
YES