1. May 25, 2015
To whom it may concern:
I highly recommend Dillan Jarvis as a candidate for employment, for his exceptional leadership
qualities in both his personal and professional endeavors.
I have had the opportunity to work with Dillan as his manager for more than a year, in which
time I have come to know and admire a success driven professional. Dillan works with others
toward a common goal, encounters opportunities with integrity, and encourages the best
possible environment promoting team development and customer focused associates.
As a supervisor, Dillan has assisted in the hiring of top talent, on-boarding of new associates,
training and mentoring of seasoned associates, and the promotion of several direct reports to
greater roles within the company. He utilizes focus metrics such as secret shop, customer
service surveys, and exit Interviews to encourage best possible customer service, associate
adaptability, and exceptional management standards.
Dillan exhibits excellent communication skills within a busy, fast paced and always changing
environment. As a supervisor, he carries the responsibility to both ensure he has the most
updated information as a leader in the store, as well as the delivery of information in a
retainable manner to the sales team. This responsibility is met at the highest of standards,
setting the bar for others to follow.
As his manager and co-worker, I admire Dillan’s work ethic, his commitment to be the best, and
his character within the workplace. He represents himself, as well as the company in a highly
commendable manner exceeding all expectation. Dillan would be a tremendous asset to your
organization and has my highest recommendation.
Should you need anything further or have additional questions with regard to qualifications,
please do not hesitate to contact me.
Sincerely,
PatriciaWilson
FormerNorthFace Store Manager
512.753.9693
patty@dpand3.com