2. Training, Guidance & Supervision Customer Service, End User Support  Database Administration  Fundraising & Marketing  Office / Facilities Management

4. Fundraising & Special Events

5. Promotional Marketing including 2.0 Social Media

6. Customer Service & End User Support

7. System Integration & Database Administration

8. Inventory Control & Information Tracking

9. Purchasing & Finance Administration including e-Commerce

10. Office & Facilities Management

11. Recruiting, Orientating & HR Administration

12. Training, Guidance & Supervision

13. Process Improvements

14. Reporting

15. Microsoft Office 2007, SharePoint, ACT, Razors Edge, Merkle, Lawson, Kronos, IBudgetPro-active Resourceful Motivated Flexible Versatile

16. hoW?? does my advocacy work outside the office help you? Listener & Communicator Educator & problem Solver agent of Change I: Provide accurate, confidential information to support the needs of others Provide strategies and assistance to resolve problems Communicate effectively and discuss negative consequences that may arise from a particular action Consult with others keeping them informed throughout a process Listen and ask questions to clarify specific issues of concern Recognize the important role others play as part of our support network Work directly with decision makers who act on our wishes Take steps to identify and work with representatives when a decision maker is unable to act on our best interest Educate others to advocate for themselves or speak on the behalf of another Provide information and referrals on other agencies

17. What Strength setSets me apart from other candidates?

18. What Else sets me apart from other candidates?

20. You have been fantastic in helping us understand how our marketing efforts are received. For the first time in a long time I feel I finally have an ear with our members and I can’t thank you enough.

23. Increase profits

24. Simplify a procedure

25. Institute new procedures

26. Eliminate waste

27. Train others

28. Make boss’s job, their boss’s job or both easier

29. Go beyond the “call of duty”

31. Generated an additional $5,000.00 funding for an extra grant

32. Increased income 40% & 67% (2 levels) respectively within one sustainer donor program

33. Eliminated numerous costly recruitment sources and vendor fees

34. Increased membership activism 100%

35. Increased membership acquisition revenue 7%

36. Increased membership retention 9%

37. Consistently recognized as the top performer in recruiting new members and planned giving participants

38. Consistently recognized for no product returns

39. Achieved Energy Star facility recognition

41. Assemble & construct

42. Fix & repair

44. Copy & edit

45. Teach & train

47. Organize

48. Lead

49. Promote change

50. Make decisions

51. Take risks

52. Perform before a group

53. Sell & promote

55. Follow through on plans

56. Attend to details

57. Compare, classify, record, file & retrieve

58. Test & screen

60. Invent

61. Design

62. Develop

63. Adapt

65. Show empathy & sensitivity to others’ feelings

66. Listen & counsel

67. Convey warmth, caring & understanding

68. Develop rapport

69. Motivate & draw out people

71. Diagnose & determine

72. Show foresight

73. Quickly size up a situation

74. Have insight

76. Calculate

77. Keep financial records

78. Manage money

79. Develop a budget

80. Rapidly manipulate numbers

81. Research & gather information

82. Analyze & dissect

83. Problem solve

84. PrioritizeHowam I so successful? Complimenting HARD and SOFT skills

86. View an edition of: Strategies for the Job Seeker

87. Read more on why I feel compelled to help my community: Literacy Facts

88. Connect with me at: Networking Events

89. Connect with me on LinkedIn: Cheryl Lynn

90. Connect with me by phone or email: