1. Deborah Hansen
Phone (951) 672-2640 C: (951) 821-0434 ▪ Email: dhansen92584@gmail.com
Addresses: 30587 Spring Lake Way, Menifee CA, and 2622 E Denise, Orange CA
A highly organized professional with significant experience working within organizations, addressing the needs of a
diverse community, effectively providing direction, information, and problem-solving solutions. Excellent
organizationalskills:scheduling,facilitatingandcoordinatingmeetingsandprojectactivities.Extensively experienced
in intergovernmental and staff communications with thorough follow up, keeping all parties well-briefed, as well as
defining and coordinating project goals and priority actions items for maintaining project management. Excel at
preparingmeetingminutes,managingcalendars,agendasandtravel, developingcommunityrelationships, acting as
a liaison between department staff, attorneys, lobbyists, consultants, constituents, and communityorganizations. A
people person with a strong work ethic and a “can-do” attitude.
Professional Experience:
ExecutiveAssistantto Director (December2013–January2015)
City of San Bernardino
 Provide administrativesupportto the departmentdirectorandotherexecutivestaff
 Act as a liaisonincoordinatingmattersbetweenthedepartmentdirectoranddivisionheads,other
departmentmanagersandstaff andrepresentatives of outsideagencies
 Developand updatedepartmentpolicies andproceduresandstandardoperatingprocedures
 Oversee andprovide work assignmentstoother departmentstaff, andsupervise a smallgroup of
administrativesupportemployees
 Respondindependentlyto correspondenceandemailinquiriesregardingavariety of City matters
 Provide informationandhandleissuesthat requiresensitivity and soundindependentjudgment
 Handleallpersonnel,HumanResources,andCivilService mattersfor the department , preparingand
communicatingconfidentialandsensitivepersonnelactions
 Serve as interim RecreationManager,when needed
 SpecialProjectManagerwithintheCity, workingwith non-profits’ ProjectManager,tooversee project
implementation(i.e.,KaBOOM PlaygroundprojectcompletedOctober15,2014)
 Managemultipleand changingprioritiestomeetthe needsandexpectationsofthe departmentdirectorin
interactionswithdivisionheadsand othermanagersandstaff, the City Manager,Mayorand City Council,
andother departmentmanagers
 Interpret, apply, explainandreachsoundindependentdecisionsinaccordancewithregulations,policies
andproceduresanddepartmentdirectorpreferences
 Organize, researchandmaintaincompleteandextensiveofficefiles
Human ResourcesAssistant (October-November2013)
LongBeach City College
 Screenedapplicants;verifiedcredentialsandtranscriptstodetermineifcriteria (i.e., minimum qualifications)
weremet for the particularposition(discipline)appliedfor,notifying applicantsofnecessarymaterialneeded
to be provided to meetthe criteria,as wellas notifying applicantswhofailedto meetthe minimum
qualificationsforaparticularpositiontheyappliedfor, communicatingtherationaleforsuch.

2. LifeInsuranceAgent (2011-2013)
AmericanGeneralLifeandAccident
 Assisted peopleinplanningfortheir financialfuture,workingwith clientstoset financialgoals,developa
plan,take actiononthe plan,and review andupdatethat planon a regularbasis
 Conductedeligibilityauditsduringopenenrollment
ExecutiveAssistantto the Chairman (2003-2009)
MorongoBandof MissionIndians
 Scheduledallmeetings,conferences,speakingengagements,andtravel
 Developedreports andpresentations
 Preparedmeetingbriefs/minutes
 Acted as a liaisonwithdepartmental staff, attorneys, lobbyists, consultants,andconstituents
 Attended community/political/governmentconferencesandevents onthe tribe’s behalf
 Representedand/orintroducedexecutivesat political/mediafunctions
 Ensuredthat the Chairmanhadallthenecessaryinformation,andpresentation/briefingmaterialinorderto
conductallgovernmentalaffairs
 Addressed andresolved complaintsofthe constituents
 Communicatedexecutivedirectivesanddesiresin a professionalmanner
 Facilitatedprojectcompletionregardinglargecapital projects
 Responsiveand proactiveto the needsof six electedcouncil members
 Awarded “Employeeof the Quarter”for outstandingperformance
MinuteClerk (1998-2003)
City of Temecula
 Organizedandpreparedmeetingminutes,officialrecords,andagendas
 Communicatedwithstaff from various citydepartmentsaswellas the public
 Served as backupforthe City Clerk andthe Deputy City Clerk
 Trainedalternateminuteclerks
 Recordedalldecisionsaccuratelyandobjectively, with timescalesforactions
 Produceddocumentswhichwerefreefrom typographicalandgrammaticalerrors
 Maintainedtheconfidentialityof the discussionsthattook placeinthe meetings
Education:
CaliforniaSchoolofCourtReporting
Santa Ana, CA
Rancho Santiago College
Santa Ana, CA