1. DEANNAWOODARDSWANSON
3502 Fern River Drive, Kingwood, TX 77345
832-599-9346 dswanson12@yahoo.com
QUALIFICATIONS
Executive assistant with broad administrative support experience, including meeting coordination,
screening calls, composing letters, reports, invoices, and preparing presentations and financial data. Able to
negotiate, analyze and problem-solve. Can work independently with little direct supervision. Skilled at
establishing and maintaining positive, professional business relationships. Strong organizational skills and
detail-oriented. Confident in learning new applications. Excellent oral and written communication skills.
Technically proficient in Microsoft Office programs.
PROFESSIONAL EXPERIENCE
Various Part Time/Volunteer Positions while raising my family 2006 to Present
AmWINS Access Insurance Services (formally known as Heath Insurance Brokers & Colemont Insurance
Brokers), Dallas, Texas 1998 to 2006
Technical Assistant Underwriter
• Developed & demonstrated solid knowledge of company’s processes for rating a policy; reviewed all
aspects of each account including loss ratios, safety programs, driver selection, & MVRs.
• Issued Certificate of Insurance, Quotes, Binders, Policies & Endorsements
• Issued Notice of Cancellations & Reinstatements
• Set up accounts for Non-Renewals
• Managed Federal & State Filings (ICC, Oversize/Overweight, State Filings)
• Managed calendars, scheduled meetings & appointments.
• Maintained high call volume & directed calls accordingly.
• Proactively developed relationships with key internal/external client contacts, gaining recognition as a
team resource.
• Handled administrative details & routine issues independently, taking responsibility for completing
these timely and to a high quality.
• Trained new employees.
• Worked Large Accounts
GENERAL STAR INSURANCE COMPANY, Dallas, Texas 1997 to 1998
Administrative Assistant Underwriter
• Created, updated, & prepared distribution correspondence, memorandums, articles and reports.
• Maintained confidentiality of all material.
• Performed assigned technical responsibilities related to the work of the department; developed, ran,
analyzed, & distributed spreadsheets & reports to department management.
• Researched, documented & calculated numbers, prices, costs, estimates, or proposals.
• Maintained & coordinated management's or department's calendar or diary system.
DEEP SOUTH SURPLUS OF TEXAS INC., Irving, Texas 1996 to 1997
Assistant Underwriter
• Gathered and assessed background information in order to effectively assess the risk involved
• Computed results for appropriate premiums using actuarial information, other statistics and own
judgment.
• Negotiated terms with policyholders or their brokers.

2. FLOYD WEST & COMPANY, Dallas, Texas 1995 to 1996
Assistant Underwriter
• Gathered requested recommendations on inspection reports that were complied with & gave to Brokers
for their review.
• Maintained completed, signed & dated applications on file for each account.
• Processed endorsement changes, cancellations, reinstatements, binders, invoices & inspections.
CHARTER SPECIAL RISKS, INC., Dallas, Texas 1994 to 1995
Assistant Underwriter
• Gathered and assessed background information in order to effectively assess the risk involved
• Computed results for appropriate premiums using actuarial information, other statistics and own
judgment.
• Maintained Stamping Office reports & corrected accounts to include Stamping Office requirements.
• Ensured all underwriting files were complete & accurate for audits.
• Requested voluntary audits for completion by the retail agents or actual policyholders auditable at the
end of their policy term.
ARGENIA, INC., Little Rock, Arkansas 1991 to 1993
Underwriting Support
• Gathered and assessed background information in order to effectively assess the risk involved
• Computed results for appropriate premiums using actuarial information, other statistics and own
judgment.
• Maintained Stamping Office reports & corrected accounts to include Stamping Office requirements.
• Ensured all underwriting files were complete & accurate for audits.
• Requested voluntary audits for completion by the retail agents or actual policyholders auditable at the
end of their policy term.
INTERSTATE INSURANCE UNDERWRITERS, INC., Shreveport, Louisiana 1987 to 1991
Assistant Underwriter
• Maintained binding coverages with retail agents by phone & ensured they followed up in writing to
complete underwriting requirements.
• Ensured accounting was accurate before sending to Policy Issuance Department.
• Gathered information from retail agents to complete underwriting files.
• Ensured all underwriting files were complete & accurate for audits.
• Prepared accounts for non-renewals, if they no longer met underwriting guidelines & sent non-
renewals notice to retail agents.
EDUCATION
Bossier Parish Community College - Bossier City, LA Attended: 1989-90
Northwood High School - Shreveport, LA Graduated: 1988
Caddo Career Center (Insurance) - Shreveport, LA Attended: 1986-88