1. DerrickD.Bryant
Summary Highly motivated and results-oriented professional. Outstanding leadership skills in
developing, implementing and tracking company projects with detail orientation
and proficiency. Expertise in business management, staff supervision, sales,
customer service, training and implementation, financial management, claims
processing, cost estimates, management reports, conflict resolution and
implementing policies and procedures. Proficient in various computer programs
and software: Microsoft Office Suite, Pathways and Xactimate.
Experience
2011—present American Family Insurance Minneapolis, MN
Catastrophe Commercial Farm Ranch Claims Adjuster
• Manage and adjust claims pending Inventory of more than 200 files.
• Perform Quality control audits for IA daily and Catastrophe claims
• Reconcile and adjust supplements and ACV estimates through the use of
Xactimate, Xactanalysis and Payment Tracker
• Adjust Commercial and Farm Ranch Claims
• Adjust and settled large loss files through the appraisal and arbitration
process as needed.
• Adjust all claims within the guidelines of company policy and trusted
authority
• Apply policy and endorsement coverage relative to state-by-state statutes
• Communicate with contractors regarding procedure and negotiation of
supplements
• Establish meaningful lines of communication with the insured’s regarding
the claims process and subsequent resolution
• Maintain a high level of customer service by consistently meeting
company goals on customer satisfaction
2009–present Self-employed Stone Mountain. GA
Independent Adjuster
• Prepare and process detailed estimates on all claims and render dollar
value on each transaction based upon involved facts
• Process and settle claims for various insurance carriers.
• Operate as an intermediary between the insured and insurer.
• Licensed in Georgia, Florida, Texas, Indiana, Minnesota, and Louisiana,
1996 –2009 SAFECO Insurance Duluth, GA
Catastrophic Field Claims Representative
• Consistently achieved all assigned goals and objectives while
investigating and resolving property and physical damage claims in a
timely manner.
611 Wind Rush CourtStone Mountain, GA 30087
home (770) 498-4656  cell (678) 522-0080
E-mail: derrickbryant@yahoo.com

2. • Prepared and processed detailed estimates on all claims and render dollar
value on each transaction based upon involved facts.
• Initiated procedures to expedite resolution of claims including payment on
accounts.
• Contributed to extensive training and development of new and
inexperienced employees.
• Maintained accurate documentation on all transactions in accordance with
company guidelines
• Recipient of “Employee of the Quarter” award for outstanding performance
Education
1987 Jacksonville State University Jacksonville, AL
• Bachelor of Science
• Major: Business Administration
References
• Available upon request