This profile summarizes an individual who is driven, adaptable, and competent. They have experience in roles such as a patient coordinator, student information specialist, research assistant, and office administrator. Throughout their career, they have demonstrated the ability to adapt quickly, improve efficiency, provide excellent customer service, and complete projects on time and under budget.

1. Profile
Driven, adaptable, and competent professional that is always looking to face and solve challenges.
Driven: I am driven to increase productivity, develop and improve critical skills not only in my self but in
others.
Adaptable: I work proactively and always look to adapt in fast paced environments.
Competent: I am always looking for techniques to complete tasks faster, better, and with optimal use of
resources.
Professional Experience
Fresenius Medical Care Patient Coordinator (11/4/2015 – 03/04/2016)
• Coordinated schedules for dialysis patients in a high pace and high volume environment.
• Collected, organized, and resolved issues with validated medical records.
• Efficiently managed high volumes of information from clinics and insurance companies.
Zenith Educational Group Student Information Specialist (7/1/2010 – 11/3/2015)
• Provided excellent customer service while guiding prospective students with their enrollment with
admissions.
• Communicated with internal staff to resolve issues and validated student information.
• Trained new hires and veteran employees on procedures, polices, and requirements to reduce turn over
and increase productivity.
• Managed multiple high-priority calls and adapted to rapidly changing demands of each call.
• Maintained high level of service while helping customers with questions, concerns, and ensuring
compliance on legal issues.
• Generated new student enrollment by optimizing good actionable leads with customers including
navigation to correct departments and appropriate resources.
United States Department of Wildlife Research Assistant (08/2009-12/2009)
• Researched and assessed the effects of invasive species on farming communities around the nation.
Assessing the effects of invasive species on the finances of the agricultural sector of the United Sates.
• Reviewed data from a great number of sources to generate new information on the subject.
• Authored a paper on the subject that was used in pamphlets throughout the country.
Crop Production Services Auditor Trainee (05/2009-08/2009)
• Efficiently audited locations thought out the nation in a timely and organized manner.
• Adapted to unexpected situations, and problems with minimal direction to achieve optimal results
quickly and in a positive fashion.
• Generated useable data for the company to plan future expansion and budget plans.
• Achieved a cross country trip using air and ground travel coming in 30% under budget. Planned route
most efficient route, completing project on time.
David S. Crosson
Address: 3481 W Berry Drive, Littleton, Colorado 80123
Email: davidscrosson@gmail.com
Cell: (970)218-9455
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2. Social Security Administration Office Administrator (11/2008-05/2009)
• Compiled and organized an extremely large selection of files. Finishing the project ahead of schedule
and under budget.
• Improved the system of filing and clarified many issues that had appeared with claims that were
affecting the lives of many people.
• Advocated for those that been affected resulting in helping those affected achieve favorable results.
Poudre Valley Health System Senior Materials Technician (07/1999-07/2008)
• Assisted in the management of a million dollar inventory that with an annual discrepancy rate of
0.003%.
• Trained new employees on job duties and nursing staff in HIPPA requirements.
• Crafted polices and procurers that increased complacence with State and Federal Regulations, reduced
waste, saved money, and improved workplace efficiency.
• Preformed trouble shooting of logistical issues in life and death situations, working independently.
• Assembled great teams for projects big and small. Teams who were competent, and efficient. Teams
that produced results, completing projects on time.
• Assisted in hiring new employees that provided value as assists to the company.
• Provided accurate management of medical records following HIPPA guidelines for privacy.
Education
Colorado State University, Fort Collins. CO | Bachelor of Arts: History, 2009
Technical Skills
Microsoft Word, Excel, Works, PowerPoint 2013, WordPerfect, Publisher, Photoshop, and Access.
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