1. DARRYL GRAY
0412 033 153
Cooloongup, WA
DARRYL GRAY
Curriculum Vitae
Summary
Being a hardworking, dedicated and reliable worker I thrive in a team environment. Using my initiative in fast paced and
demanding roles my goal for customer satisfaction is paramount. Utilizing my vast amount of warehouse knowledge,
alongside product knowledge my key performance indicators are always met in excess. I have personally managed 5
separatewarehouses simultaneously meeting client and company expectations in full. I believe there is no limit to what a
person can learn or achieve, and that one’s choices should be made as a progressive means for self development and
improvement.
The Objective
To improve performance, customer service, productivity and profitability.
Once employed by Goldstar Transport, theoperations position in general freight was addressed and I managed to achieve a
healthy growth from 65/35 of metro deliveries (65% to just the oppositeviaadvanced account management and a more
professional approach to customer service. Now there is a role reversal to report 35/65 (35% metro).
The move to theCCA contract which delivered approximately 84,000 tonnes of product PA innitially. This area of business
needed to change to improve.
Present day CCA delivers now 300,000 tonnes +
My Plan
With traffic management for this site being addressed, made for a more efficient sitedue to less congestion and better
management of on site vehicles.
My objective was to increase profitability whilst minimising resources. This was achieved by building a more streamlined
and more efficient workforce. By introducing a better appraisal and development process for all employees to work more
toward continual improvement.
I achieved this with collaboration of thestaff and the setting of business and personalKPI’s. These were managed,
monitored and followed through to achieve thedesired result.
Method
To increase professionalism and the perception created by the customer is overcome by building a better relationship via
better communication and honesty. After all, we are all striving for a result. This applied to everyone from driver to
manager. As a result thecustomer always had the company in mind for any extra work.
Planning all deliveries for the day with strict time schedules.
Plan all loads and personnel to ensure labour has strict guidelines and all departments collaborate and achieve timelines.
All trucks were monitored via MT Datasystemto ensure vehicles locations/ to minimise down time.
With the preparation of all communication, is to include all staff. ( via toolbox, meetings or general memo)
A SWP was produced to bring all staff under a safety umbrella to ensure personal and equipment safety.
The result being LTI’s were reduced to zero.

2. DARRYL GRAY
0412 033 153
Cooloongup, WA
Warehouse skills were used when theoverflow product was stored in (five) warehouses and inventory, stock rotation, stock
withdrawal, stock reconciliation and staff management, was my responsibility. This was managed with the assistance of the
Translogix program using theinventory module.
Other Duties
My other duties included the following;
The preparation of reports i.e.
YTD/ MTD (Monthly/Quarterly and Annually)
LYTD/LMTD ( Monthly/Quarterly and Annually)
KPI – reported monthly
Preparation of customer Monthly review. Prepared via “ powerpoint presentation”
Random weighbridge - record all weighing and produce all weighbridge tickets
Vehicle idling report – record and report all excessive idling of vehicles and council drivers.
Vehicle speed report - report excessive speeds via MT Dataand council drivers
Random Drug and alcohol testing and report results to owner.
Truck wash Spreadsheet – maintain and report via monthly report.
Truck inspections to ensure no debris and report to owner.
Truck and trailer service spreadsheet – to reconcile with workshop manage
Driver assessments – reported on completion to HR.
Driver appraisals – reported to HR on completion.
Vehicle fuel usage – Reported weekly
DIFOT Report. - Daily

3. DARRYL GRAY
0412 033 153
Cooloongup, WA
Highlights
 Leading by example has been an affective approach with both team members and management alike
 Succeeding whilst working under pressurehas been advantageous in my current position and is an attributewhich
can be carried into any role
 Well developed relationship building skills with other business units, staff and management
 Hands on experience in all aspects of warehousing
 Inventory control and inventory management including stock counts and cycle rotation
 Translogix warehouse management experience
 Ability to multi task and work well under pressure
 Fluency in all Microsoft applications and internal database systems
 Recruitment and staff consultation
 Leading, training and mentoring staff
 Reduced LTI’S to zero
Accomplishments
 Personally managed production activities to guarantee that 100% of orders were shipped on-time. Contributed to
an annual increase in productivity through improvements in operations, quality, safety and administration.
 Personally managed multiple warehouses containing in excess of 40,000 pallets
 Direct and indirect supervision of approximately 50 staff across multiple shifts
 Time critical deliveries were 99.97% on time after approximately 5500 loads.
 2011 Supplier of theyear Transport and Logistics ( national)
 2012 account manager of theyear (national)
Qualifications
 Diploma in Management (Completed 2015)
 Marketing Management Principles And Practice Executive Program (Chisholm Instituteof Technology)
 Writing reports for results
 Interaction management
 Sales training
 Negotiation skills
 Dealing with difficult customers
 Police crime check May 20116
 SCN 2358962472 (Screening number Education Dept)
 WWC 2670447 ( expiry 11/10/2019 – Working With Children)

4. DARRYL GRAY
0412 033 153
Cooloongup, WA
Experience
Dec 2007- 2016
Goldstar Transport
Site Manager/ Contract Manager CCA
 Transportation of all Coca Cola’s deliveries to distribution centres
 Transportation of all Coca Cola’s manufactured stock to off site warehouses
o Transport of all stock around the CCA sitefrom production to the onsitewarehouses and picking
stations
Liaise and providethe customer service to Coca Cola’s customers for the purposeof achieving booking
times and problem solving
 Pallet reconciliation for receiving and dispatch
 To employ appropriatepersonnelfor themaintaining of professionaldrivers and a fully staffed fleet.
 To provide training and motivation for thefleet and contribute to the many successes that it has.
 Reporting on all aspects of theoperation including:
 KPI reporting
 JSA reporting
 Incident / LTI reporting
 Driver performance reviews
 Driver assessments
 Driver competency Reviews and reports
 Delivery reporting (DIFOT)
 Site budget report
 Site forecast report
 Site monthly / quarterly/ and annual report
Goldstar Transport Site Achievements
 2011 Supplier of theyear Transport and Logistics ( national)
 2012 account manager of theyear (national)
 2016 delivered 99.997% of loads on time ( 5500)
Dec 1999-2007
DJ Distribution
Managing Director
 Wholesale distribution in Western Australia
 Through the mining and heavy engineering industries
 Maintaining and building accounts. Recording profits

5. DARRYL GRAY
0412 033 153
Cooloongup, WA
 Marketing products and continually seeking new business
 Via advanced territory management and business development
 Provide distribution service to government departments
 Wholesale items to government departments
 Maintaining accounts and recording profitability
References
Diane Deland 0408 628 997 (Raine and Horne)
Nicky Ackhurst 0459 483934 (HSE MANAGER)