1. CURRICULUM VITAE
Danish Naim
danish.naim72@gmail.com Contact No. +91-8800357803
Career Objective
To secure a position where I can effectively utilize and contribute my skills and abilities to an
organization that offers professional growth while being resourceful, innovative and flexible
thereby broadening the vistas of my mind and the horizons of life.
Work Experience
Current: - Jan 2015 -Present
• Organization: One97 Communication ltd.
• Designation: Platform Engineer.
Previous: - Sept 2013 – Jan 2015
• Organization: Techzone –an Eros International Company
• Designation: Associate Support Engineer
Job Profile
Platform Engineer
• Surveillance of service platform and initiate process for quick remedy faults .
• Responsibility of platform readiness and maintenance for VAS services.
• Take care of all running VAS applications like IVR (IBD/OBD) ,USSD ,Precall and debug
issues and providing support at L2 level.
• Network/E1s planning on VAS nodes according to traffic size.
• Installation software, applications and data backup before server deployment.
• Coordination with deployment team for Sever deployment and faulty hardware
replacement.
• Capturing and analyzing of SMS traffic and in case of any issue and escalating the same
at SMSC.
• Check and maintain service and OS/Mysql/VA level security as per the client
recommendation.
• Coordination with service operator's network team to open port, connectivity and raise
firewall requests.
• Coordination with client and switch team for server deployment at site and for
Any issue regarding service and media network.

2. • Adequate working experience of working on both Linux and Windows servers.
• Profuse experience of working over NMS setup over SS7(ISUP) protocol.
• Installing Server & H/W at Operator's MSC Site .
Associate Support ENGINEER
• Delivering and implementing the IVR Product as per schedule deadline, maintenance
and support to the technical support team and user
• Performing 1st level fault diagnosis and rectification on all systems.
• Working platform Windows
• Accountable for resolving queries regarding Application and support.
• Configuration of Billing and Subscription part for IVR(OBD/IBD) in database.
• Taking the initiative to resolve problems and ensures that the application is running
well with respect to the database.
• Taking data from database by writing SQL Quires.
• Writing Store Procedure whenever required.
• Database tuning and performance monitoring.
• Perform index tuning and troubleshooting.
• Monitor & analyze SQL and Application server logs & take corrective measures.
• Handling Billing System for Mobile Operator and generic Billing system for Magic Voice
Service. The purpose of this project is to take care of a billing application for mobile
operator which will bill the incoming operators customer’s of different IVR Services.
• Planning and Implement DB handling and do time to time proper fragmentation,
optimization and shrinking of logs,
• Responsible for the planning and implementation of IVR Services.
• Handling Call processing Issue and trace analysis of ISUP Messages. Call processing
involves various call scenarios.
• Deploying VAS application on live terminal and promotion of various 56060 short
codes.
• Responsible for the planning, implementation and commissioning of new VAS product
and platform.
• Client interaction, launching new VAS product on circle wise as per VAS manager
requirement and for business development.
• Experience in Service Operations, Business Development Support, managing & leading
teams for running successful service operations.
• Timely health check-up of VAS services.

3. Technical Skills
• Operating System: Linux and Windows.
• Basic knowledge of shell scripting and MS SQL Database queries.
• Network Knowledge: OSI and TCPIP Models, SS7, SMPP .Overview of Network
switching, Networking Inter networking Devices, network topologies.
• Telecom knowledge: Overview of USSD,SMSC, MCA, GSM, TDMA, CDMA and Cellular
telephony concept.
• Proficient with Advanced MS office (Word, Excel and Power Point).
Educational Qualification
• Completed B.tech (IT) from Rajasthan technical University, Kota in 2013
• Intermediate from Aligarh Muslim University ,UP in 2009
• High School from Aligarh Muslim University, UP in 2007
Personality Traits
Interests & Hobbies
• Playing Cricket
• Thirst to know about the new business ideas
Strengths
• Good team worker and a quick learner
• Good analytically and problem solving skills
• Ability to adapt to changes
Personal Profile
Date of Birth : 21 April, 1991.
Father’s Name : Mr. Naimuddin Ansari
Language Known : English & Hindi, Urdu
Marital Status : Single
Danish Naim Date: