This is taken from a report Vodafone commissioned with the London School of Economics. It highlights how employing agile working practices and smarter use of information and communication technologies can help organisations improve Productivity by up to 20%.

1. Let’s rethink
work together

2. Work isn’t working
as well as it could…

3. The UK is falling
behind in the
productivity stakes
6
The UK currently ranks
Source: LSE study
Mind the
productivity gap.
There’s bad news.
th
amongst G7
The Productivity Gap

4. Despite working
more hours…
+15%
Increase in people working
more than 48 hours a week
Source: TUC
…we’re becoming
less productive
-15.9%
Output per hour in UK
below the G7 average
Source: ONS
The Productivity Gap

5. 5
But not all firms
are equal.
There are winners and losers
in the productivity stakes.
The Productivity Gap

6. Better run
organisations perform
better.
But what do we
mean by better run?
The Productivity Gap

7. They manage their
business and their
talent better
The Productivity Levers

8. They get more from
their workforce by
letting them work
more flexibly
83%of firms that let their
employees work flexibly
benefit from productivity
improvements
Source: LSE Study
The Productivity Levers

9. They make
better use of
Information and
Communications
Technology
The Productivity Levers

10. And the firms that
perform best don’t just
do one of these things.
They do them all
The Productivity Levers

11. In fact it can make
them...
The Productivity Impact
20%More productive

12. Where does that leave you?
A step ahead or playing catch up?
And for how long?

13. This is how
Vodafone can help…

14. We can identify and solve problems
others can’t
Our breadth and depth of skills and experience has helped
us see the problems our clients’ face first hand – allowing us
to develop solutions that others can’t.
We also recognise that more than simply selling solutions,
key to our success and that of our clients’ is giving them all
the support they need to make the most informed decisions,
deploy with confidence and ensure their effective use and
management to get the very best return.
Why Vodafone?

15. We can support you with a network
that’s as big as your ambitions
Vodafone operates one of the biggest, most resilient
networks in the world. A fixed and mobile network that’s
constantly being innovated to meet the demands of
business today.
A network that’s built to handle voice and data services at
scale – that offers a consistent, secure and uncompromising
service experience. It means we can pretty much support
your business wherever you are and wherever you want
to go.
Why Vodafone?

16. Our solution:
So we saw a
productivity
problem and created
a solution:

17. A cloud-based platform
designed to:
• Make work easier
• More productive
• A better experience for all
Vodafone
One Net Enterprise*
Our solution: Vodafone One Net Enterprise
So we saw a
productivity
problem and created
a solution:

18. *The only single
product that offers
a truly converged
fixed line and
mobile solution
Vodafone
One Net Enterprise*
So we saw a
productivity
problem and created
a solution:
A cloud-based platform
designed to:
• Make work easier
• More productive
• A better experience for all
Our solution: Vodafone One Net Enterprise

19. It’s designed to solve
a number of common
challenges:
Our solution: Vodafone One Net Enterprise

20. More devices, more applications and more ways
to communicate are actually making it harder for
people to work together. Just consider all the
time wasted trying to get hold of people. The
missed calls. Telephone tag. Overflowing in-
boxes. Overlooked messages. Making us less
productive, not more.
Challenge #1
Business
communication
is getting harder
not easier
Our solution: Vodafone One Net Enterprise

21. Vodafone One Net Enterprise let’s your
employees communicate the way they prefer –
using the device of their choice. It allows
seamless communication across landlines,
mobile and desktop – using voice, video, chat or
social channels – so they can choose what’s best
when. All with a single identity that follows them
everywhere – making communication easy.
Solution:
Rethink
communication
Our solution: Vodafone One Net Enterprise
With a simpler, more joined
up communications
experience

22. As businesses are under more pressure to support
flexible working practices, there are concerns about
the cost, security and productivity implications of
doing so. But on
the other hand, with the right approach it’s critical to
attracting, retaining and getting the best from your
talent. The challenge is how best to enable flexible
working, making it work for you and your people.
Challenge #2
Ensuring out
of the office
doesn’t mean ‘out
of sight,
out of mind’
Our solution: Vodafone One Net Enterprise

23. Vodafone One Net Enterprise makes effective
flexible working a reality. It gives your people a single
and secure digital workplace, available everywhere
they go. With access to all the tools they need.
Where they can meet virtually with colleagues and
customers in seconds. Or create, share and
collaborate on documents in real-time. So they can
be efficient, productive and there when it matters
regardless of their location.
Solution:
Rethink
flexibility
Our solution: Vodafone One Net Enterprise
Empowering your people
to work at their best

24. Welcome to generation workaround: increasingly
dissatisfied and frustrated by corporate IT systems,
willingly bypassing company policies – using
unsanctioned devices and off-the-radar services to
get the job done. Making it harder to manage and
know where company data is, and when it’s at risk.
Challenge #3
Keeping on top
of shadow IT
Our solution: Vodafone One Net Enterprise

25. Vodafone One Net Enterprise empowers your
people with more communications choice whilst
helping you regain control of your environment.
As a single, integrated platform delivered via
the cloud, you can personalise the experience
to each user, even letting staff use their own
devices, while keeping data safe and secure.
Solution
Rethink
control
Our solution: Vodafone One Net Enterprise
Deliver greater
communications
choice and control

26. Firms tell us they’re often having to contend with
an array of bills and contracts from different
vendors – along with unpredictable telephony
costs. And that’s just the costs they can see.
They also suffer high overheads by running
ageing systems – that are onerous to manage
and maintain. If replacing or upgrading systems
involves more capex, more are opting to struggle
on and sweat their assets than invest in new.
Challenge #4
Runaway
communication
costs
Our solution: Vodafone One Net Enterprise

27. Vodafone One Net Enterprise not only provides
full visibility of all communication costs on a single,
predictable bill – it gives you unlimited, zero-cost
on-net fixed and mobile calls. What’s more, as a
cloud-based solution there’s no need for a costly
capital outlay – and no need for expensive
maintenance and management costs. What’s
more, it’s what Vodafone One Net Enterprise
makes possible that can save you real money –
like reducing travel, property and energy expenses
by freeing your people to work productively
together away from the office.
Solution:
Rethink
total cost of
ownership
Our solution: Vodafone One Net Enterprise
A more predictable,
lower cost way
to communicate

28. Challenge #5
Backing the
right technology
investments
With finite ICT budget at your disposal, you need
to be sure you’re making the right calls for your
business – investing in technology that’s going
to enable rather than restrict your business. So
you’ve got the freedom to rapidly scale services
up or down depending on how your business is
performing. So you can embrace the next big
thing without the need to rip and replace. So you
can be ready for anything.
Our solution: Vodafone One Net Enterprise

29. Solution:
Rethink
futureproof
As a cloud-based platform, Vodafone One Net
Enterprise is always up-to-date. You benefit from
new features, functionality and upgrades as
they’re released. What’s more, the service adapts
as your business grows – letting you rapidly bring
new users and offices around the world online.
With utility based per user per month pricing
models, you’ve got the predictability of knowing
exactly how much you’ll pay too. And we even
provide managed services so you can focus on
what you do best – without any distractions.
Our solution: Vodafone One Net Enterprise
A platform that can grow
with your ambitions

30. Rethink Productivity with
Vodafone One Net Enterprise
Where it’s easier for your people to work effectively
anywhere
Where you’re empowered with new levels of agility
and control, while reducing costs
Where you benefit from a flexible, responsive
and agile workforce that’s ready for anything
Our solution: Vodafone One Net Enterprise

31. Scenarios that provide
an opportunity to grow…

32. Scenario 1:
End-of-Life
To sweat or to switch?

33. Situation:
Your PBX is coming to End-of-Life
or End-of-Contract
It’s reliable. It does what it does. So sweating it seems like the best option?
But there are risks. Like the fact that the maintenance costs may be rising.
Replacement parts are becoming harder to come by. You’re reliant on specialists to
manage and maintain it. And then where would it leave you if it were to give up
the ghost?
But then there’s the issue that it just isn’t fit for purpose anymore, especially as your
business is more mobile than ever. Calls between fixed and mobile are likely to be
rocketing.
Communicating in other ways means buying more services from different vendors,
more costs and complexity. Making communication harder for employees – not easier.

34. Opportunity:
Reap cost, flexibility and productivity benefits
– while migrating at a pace that suits your business
More than simply replacing your PBX, with Vodafone One Net Enterprise you’re
also benefiting from a platform that integrates your fixed and mobile
communications to deliver more: more choice in how your users communicate,
more flexibility in how and where they can work, and more control over your
communication costs.
As a cloud-based service, there’s minimal capital outlay required. You can slash
your calling costs with free on-net calls – while benefiting from predictable per
user pricing.
You can also migrate at a pace that suits your business. So if there are assets you
want to sweat further, you can continue to run these alongside One Net
Enterprise. We’ll give you all the support you need to target your deployment to
maximise the benefits, while minimising the risks.

35. Scenario 2:
Moving to new premises –
Where do you grow from here?

36. Situation:
You’re opening or have acquired new premises
or plan to refurbish an existing site
Perhaps you’re planning an office move? Extending your branch network?
Or are going through an M&A which means you’re going to be landed with
more premises to support and manage?
There are some big calls you need to make about your communications
infrastructure. Ripping out your current PBX set-up and taking it with you
to new premises can be risky, costly and disruptive. Deploying new equipment
on new premises requires a big capital outlay and resource intensive
implementation. Inheriting yet more systems and contracts through an acquisition
means more complexity, more costs and integration issues.
Then there’s the question of how to plan for future growth?
What’s the best way forward?

37. Opportunity:
Be integrated from the word go with a flexible,
cloud-based platform
As a cloud-based platform, Vodafone One Net Enterprise means you can enable new
premises with a robust, virtual communications environment without the cost or
disruption of deploying a PBX. Rather than running multiple phone systems across
different locations, you can migrate services and sites standardising on a single, unified
platform that can readily scale as your business grows.
Not only will it enable you to simplify management and significantly reduce costs – it
means you can deliver an altogether better and consistent communications experience
to all of your employees, wherever they’re based.
So they not only feel like one company but can act as one company – effortlessly
communicating and working together, without having to navigate different tools,
systems and directories. In addition, you can bring new users and offices online rapidly
so you’re ready wherever and whenever your business needs to grow next.

38. Scenario 3:
Renewing contracts –
Time to break with the past?

39. Situation:
Your fixed telephony, mobile telephony
or video services contract is up for renewal
So it’s that time again to review and renew the contract. Your service provider
is offering you a few sweeteners to sign on the dotted line. It’s easy and less
disruptive to stay with them. But perhaps you have a niggling doubt that there
may be a better option out there.
The challenge isn’t just about getting the best value deal – it’s about what’s
right for your business now and in the near but unforeseeable future. What you
don’t need are more headaches further down the line. Nor to rack up lots more
costs when your business has new requirements. Nor find yourself bound to
technology that’s soon to be out-of-date and no longer fit for purpose.

40. Opportunity:
Bring together your fixed, mobile and communication
services
into a single platform and contract
Your business users are more mobile than ever. Yet you still need fixed-lines. Chances
are it makes the utmost sense for you that your mobile and fixed telephony talks and
works together. So why doesn’t it?
Vodafone One Net Enterprise gives you the ability to integrate fixed and mobile
services in a single cloud-based platform – allowing your users to communicate the
way they prefer. They benefit from one identity and number that follows them
everywhere. Where your people can be reached by calling a number not a device.
Where they can communicate in the way they prefer. Where colleagues can see who’s
available and get hold of them without playing telephone tag.
So you don’t have to deal with multiple contracts and services. And you don’t need to
put up with runaway communication costs. Instead, you benefit from a single
predictable bill and zero cost on-net calls between mobiles and landlines. All with the
flexibility to add new users and services as your business requirements change.

41. Scenario 4:
A new flexible working policy –
How to change the way your
people work for the better?

42. Situation:
Your business wants to enable its employees
to work more flexibly
Employees are increasingly looking to employers for greater flexibility in when
and where they work. Talent is gravitating to employers who are happy to
embrace new ways of working and give their employees more freedom to
balance their busy work and personal lives, without the everyday commute.
However, enabling flexible working requires more than the right policies to be a
success for employer and employee alike – it demands the right tools. It’s
about ensuring people can work just as effectively and with their colleagues
wherever they are. Also, as GDPR regulations come into force, the question of
how sensitive company data is being managed and protected is also at the
fore. So how can you make flexible working work
for your business?

43. Opportunity:
Empower your employees to work securely
and effectively wherever they are
Vodafone One Net Enterprise is a unified communications platform that’s
designed
to break the barriers that hinder how and where work gets done.
Your people gain access to a single, secure digital workplace that’s available
everywhere they go. They can use the devices they prefer, communicating
using a broad range of channels – voice, video or chat.
Using Presence, colleagues can see when they’re available and contact
them in the right way. Multiple employees can create, share and collaborate
on documents in real-time without ever being in the same room.
Vodafone One Net Enterprise makes communicating and working together
easy – while ensuring your data stays safe in the cloud.

44. Scenario 5:
More customers, more demands:
How to deliver the right experience?

45. Situation:
Your organisation is struggling to meet
customer demands
As customers, we’ve all become more demanding than ever. Our expectations
have been redefined by the likes of Amazon, Uber and John Lewis who have
set the bar high. It means we expect more of the companies that serve us –
a faster response, a better answer and a feeling our custom is valued. If we
don’t get it, we’re more likely to not only to go elsewhere, but head online and
share our poor service experience with others.
However, despite investing in new web and mobile experiences to meet
new customer needs, many firms are struggling to satisfy the heightened
expectations and increasing demands of their customers. Ageing phone
systems and the disparate array of communication channels being used
by organisations can make the right person or department harder to reach –
so people get passed from pillar to post. They can also struggle to cope
with the sheer volume of calls at busy times.

46. Opportunity:
Deliver an altogether better and more responsive
customer experience
Vodafone One Net Enterprise is designed to both make your business easier to
engage and make it easier for your people to respond to your customers.
It can be used to give your customers more choice in the way they interact with
people across your business – from phone to video calling and web chat. The
platform allows you to readily set policies to route inbound calls and messages to
available staff avoiding customers being left waiting. Should one member of staff
be unable to help, they can also collaborate with colleagues in an instant to get
to the answer.
Vodafone One Net Enterprise also enables rich functionality making it a
compelling solution for your Contact Centre – with the option to integrate your
CRM or other sales intelligence software, helping your agents rapidly identify
callers and best serve their needs.

47. Let’s rethink
work together
Daniel Bain
Regional Sales Specialist
Enterprise Scotland
Vodafone Limited
Mobile: +44 7469 414 093
Email: Daniel.bain@vodafone.com
The future is exciting.
Ready?