1. Joe Shanks 1603 Old Gaelic St, Bellevue, NE 68123
(402) 681-7492 fantasy290@yahoo.com
Sales Professional
Objective Obtain sales position to key in on my natural talent to implementstrategies for retention and
growth through discovery questions and persistance
Profile Experienced, results-driven sales professional with a proven history ofoutperforming sales goals
and delivering high levels ofcustomer service and identifying value based solutions
Strengths
 Establishes rapportand trust with prospects as the 1st step in new business development
 Demonstrates a sense ofurgency and drives issue to closure
 Solid analytical, problem solving,and negotiating skills
 Demonstrates skill to "think outside the box" and challenge the status quo
 Ability to identify alternatives and make contingency plans
 Capacity to embrace change and adaptto altering priorities
Experience 2013-Current VERIZON WIRELESS Council Bluffs, IA
Solutions Specialist
Perform rate package evaluations and propose solutions based on needs identified
Finished #1 in area wide tablet sales for the year and won President's Club and Winner's Circle
Led the district in quarterly and annual awards in every metric several times, awarded elite status
Maintained, established, and grew business accounts ofall sizes and acted as liaison
Chosen as SME for every new productline and handsetrequiring beta testing and feedback
Drive year of year and month of month growth while maintaining all company KPIgoals
2010-2011 AFLAC Omaha, NE
Self-employed Supplemental Insurance Agent
Sold various lines ofinsurance through employers to employees through payroll deduction
Assisted owners with IRS compliance for Section-125/cafeteria plans for pre-tax benefits
Conducted enrollments, re-enrollments, changes in status, and assisted policy holders with claims
Achieved all awards eligible for as new agent: Fast Start, Super-fast Start, and Fireball
2001-2009 QWEST COMMUNICATIONS Omaha, NE
Sales/Service Consultant, Small Business Accounts
Developed and implemented a creative sales strategy to sell DSL, ISDN, and Toll-Free numbers
Assigned as SME (SubjectMatter Expert) and in-charge, managed 21 directreports
Lead as Escalation Supervisor handling complex customer issues
Keyed in on departments missed opportunities for PCS sales and increased office sales from 14
units per month to 68 units per month by coaching/mentoring
Consistently achieved 150%-180% ofrevenue objective monthly/annually
Continually ranked in the top 5% for sales within the company
Selected for Presidents Club/Circle ofExcellence for annual sales results
Licensing 2010-2012 State of Nebraska and State ofIowa
Producer's License, Health, Sickness, Accident, Life, and Annuities
Education 1998-2001 Metropolitan Community College Omaha, NE
Associate’s Degree in Business Management, with honors