2. CALL TO ACTION
How do we get visitors to do what we want them to do??
Just tell them what to do!
3. NOT ALL CTAs ARE EQUAL
STRENGTH:
weak, strong, organic,
irresistibly attractive
TYPE:
implied rarity, helpful offer,
numbered list, expertise,
convenience, warning,
question…
DESIGN:
contrast, form
4. Let’s Make Our Own: Home Page CTA
Company:
“Kombucha Klub” – subscription delivery
CTA location:
On website home page
Targeted Audience:
Health nuts, hipsters, people with tummy
aches
Goal:
Sign up for a kombucha subscription
5. CTA Copy
• Intro text (optional): Intro text to give some explanation or incentive
to click the button
• Button text: Short and sweet and to the point!
We’ll rate our CTA’s:
How STRONG?
What TYPE?
(DESIGN comes later)
6. HOW STRONG?
STRENGTH:
weak, strong, organic,
irresistibly attractive
WEAK: Gives no compelling reason, e.g.
“Sign up” “Click here” “Submit”
STRONG: Imperative, almost scolding, e.g.
“Click here now” “Buy now”
ORGANIC: Natural and conversational*, e.g.
“Reserve your spot” “Sign me up!” *also personal
IRRESISTIBLY ATTRACTIVE: Provides one or more compelling
reasons, shows user has much to gain and nothing to lose by
clicking, e.g.
“15-second sign up + limited spots available”
7. Let’s Make Our Own – CTA Headline
Company:
Kombucha Klub
CTA location:
Emailed blog post
– also appears on social media, etc.
Targeted Audience:
Healthy hipsters with tummy aches
Goal:
Click through to website
8. WHAT TYPE?
HIDDEN, RARE KNOWLEDGE – Discover the Secrets of …
HELPFUL OFFER – The Sure-Fire Way to …
CONVENIENCE – The Easiest Way to ...
NUMBERED LIST – 23 Reasons You’ll Want to …
URGENCY/SCARCITY – Hurry! Prices are Increasing …
WARNING – The Top Mistakes People Make When …
APPEAL TO CURIOSITY – You Won’t Believe What …
SOCIAL PROOF – 20% of Facebook Viewers Agree …
NEGATIVITY – Sick of Feeling Sick? ...
APPEAL TO THE DARK SIDE – How to Cheat Your Way Into …
EXPERTISE – Researchers Agree On …
OPEN-ENDED QUESTION – Do You Really Need To …?
MEDIA CONTENT – [VIDEO] Headline Here …
TYPE:
implied rarity, helpful offer,
numbered list, expertise,
convenience, warning,
question…
9. CTAs - DESIGN
DESIGN:
color, placement
CONTRAST:
Any color … as long as it stands out!
FORM:
Size & placement: CTA should “jump out”.
Ideally just one CTA per page.