Cynthia Redmon has over 20 years of experience in customer service roles including as a store manager at Dollar General, a customer service clerk at Albertsons, and a receptionist at a real estate agency. She also has medical assisting experience from an externship at a medical center. Her objective is to use her customer service skills and ability to meet deadlines in a new organization.

1. 437 N.W. 22nd
St, Grand Prairie, Texas 75050 (972) 674-0873 redmoncynthia.cr@gmail.com
Cynthia Redmon
Objective
To work in an organization to use the knowledge of customer service that I received to meet the deadlines.
Experience
2014-present Albertsons Grand Prairie, TX
Customer Service & Frontend Clerk
 Opening and Closing
 Counting the till to make sure it is correct
 Cleaning & putting merchandize up when customers don’t want them
 Lottery machine & tickets for the customer when they want to buy them
 Making money orders, cashing checks for customers & employees
 Retrieving money gram for the customers when receiving money
 Ordering cigarettes
 Answering the phones
2008-2011 Stanfield Reality Grand Prairie, TX
Receptionist
 Answering phones
 Setting appointments for the Realtor to show homes
 Data Entry (Microsoft, power points, excel)
 Greeting the customers, filing, opening and closing office
 Collecting the money that was needed for the customers to buy a home and title company
2010-2011 Sheppard’s Gate Medical Center Grand Prairie, TX
Medical Asst. (Extern Site)
 Taking vitals (B/P, CC, temp., pulse, FOC, respirations, etc.…)
 Drawing Blood
 Doing injections
 Front Office work
 Did call backs to make sure assure appointments or reset appointments for the day & the following day
 Filing and answering the phones
 Pulling the customers file and taking them to the back for the Doctor

2. 1997-2008 Dollar General
Grand Prairie,
TX
Store Manager
 Payroll (calculating hours, scheduling, making sure I met the hours and never went over hours.)
 Planograms (setting the map for the store where the merchandize does, doing the end caps,
layouts of the store would change and I would have to make sure it was done)
 Checking in the truck, making sure that the merchandize went out the sales floor.
 Doing the inventory for the store, watching the shrink in the store
 Opening and closing the store. Keeping the store clean & organized, fronting all the merchandized in the whole
store.
 Checking in the vendors, making sure the merchandize was correct
 Conference calls about what needed to be done for the store & meeting the sales & work hours (once a week)
 Went to school for management(Certication for store manager)
 Once a week safety huddles had to be done
 Filing the receipts that had to be done with the correct invoices
 Making sure that all registers where not short and counting down the tills, making the deposits & dropping it
off to the bank,
Education
Med Vance Institute
2010-2011 Medical Assisting Diploma
• Blood Borne Pathogens Certification
• CPR Certification
• Perfect/Outstanding Attendance Awards
• Vital signs, patient care, insurance and medical coding
References
Grand Prairie, TX
Available upon request.