1. Cynthia Pereira Mehaffey
718 Willard Street  Houston, TX 77006  (713) 294-5691  cyberfalcon7@gmail.com
SHAREPOINT BUSINESS ANALYST AND TRAINER
 SharePoint Solution/App Builder with 7 years of experience and currently upgrading to 2013, also involved in helping design Nintex and InfoPath forms and SharePoint solutions to align with the new capabilities of the new environment including upgrading workflows and training employees
 Extensive background in Oil and Gas and Information Technology, including experience collaborating with business users to identify and define requirements and recommend solutions based on SharePoint and InfoPath capabilities and governance in various companies
 Specializing in Change Management, catalyst personality with ability to rally support for anything from migrating platforms (LiveLink to SharePoint) to changing managerial ideologies (RACI to RAPID).
 Business Analyst with 5 years of experience, gathering requirements, managing SharePoint implementation programs, complete with training and communication strategic and tactical plans
 Excellent written and verbal communicator, leveraged technical and business knowledge to communicate effectively with client executives, their respective teams, and development teams
 Dynamic trainer and creative instructional designer, designed, developed, delivered training (computer based, live and via webinar), launched and facilitated SharePoint and InfoPath user groups
RELEVANT SKILLS
 MS Office (Word, Excel, PowerPoint, Access, Outlook, 365)
 SharePoint 2003-2013
 InfoPath 2007-2013
 Nintex Forms
 Project Scoping & Scheduling
 Requirements Analysis
 Testing/QA/Rollout/Support
 Document/Records Management
 Systems Training & Adoption
 Client Relations & Presentations
 Computer Based Training Design & Development
 Fluent in Spanish
PROFESSIONAL EXPERIENCE
WILLIAMS COMPANIES (via CDI CORPORATION) — Houston, TX
Business Analyst, Dec 2013 to Present
 Collaborated with various departments to define requirements for their solution requests based on understanding the capabilities and governance around SharePoint and InfoPath at Williams
 Translated business requirements into functional specifications, wire frames, and other documentation
 Identified gaps in processes, opportunities for improvements and areas for automation
 Guided business users in the use of these tools through training sessions and created training documentation for their future reference
 Assisted in preparation to post-upgrade support of SharePoint from 2010 to 2013 on premise
 Built Learning Management System for Oracle Unifier training using SharePoint libraries, lists and workflows in conjunction with customized InfoPath 2013 forms
SPARKHOUND — Houston, TX
SharePoint Consultant, May 2013 to Dec 2013
Exterran, Sept - Dec 2013 Assisted in SharePoint upgrade from 2010 to Office 365
GulfMark Offshore, May - Aug 2013 Assisted in SharePoint upgrade from 2007 to 2010
 Created SharePoint team and published sites as well as company internet sites using graphic design and web building tools
 Addressed in coming tickets as tier 1 support, trained on new capabilities, drove adoption and enforced governance
 Identified training gaps and opportunities and implemented appropriate remediation by refining training materials and developing new ones in both English and Spanish
 Administered SharePoint platforms and provided technical and project management support

2. Cynthia Mehaffey
Phone: (713) 294-5691  Page Two
PROFESSIONAL EXPERIENCE (CONTINUED)
 Provided non-migration classroom, on-line and recorded a/v training modules to users, and set up a community of practice to assist in the on-going adoption efforts and began its roll-out to global regions
WILLIAMS COMPANIES — Houston, TX
Technical Development Specialist II, July 2009 to May 2013
 Led teams comprised of different business disciplines with opposing business objectives to solutions that met their business needs such as wikis in the legal department, contract management apps and forms.
 Advised governance committee members for business units to ensure SharePoint guidelines were written to serve business needs
 Defined process and tools best suited to each project and gained the trust of project team members by tailoring project details to their skill levels, strengths and comforts
 Drove adoption of SharePoint and InfoPath by developing and providing training, user group meetings, and campaigns within the organization and resolved conflicts in utilization of technologies to reach goals
 Conducted and coordinated instructional meetings by working directly with business and technical subject matter experts to capture course specific knowledge
SITHE ENERGIES — Houston, TX
Executive Assistant, April 2008 to Jan 2009
 Assisted in managing the FTP server for external access during due diligence for project acquisitions.
 Updated website and created interactive forms for them using Dreamweaver 4 and PHP
 Assisted with putting bid packages and project memos together, processing invoices for payment, and keeping project managers within deadlines
 Arranged meetings and maintained executive calendars, processed expense reports, arranged international travel and visas
GLOBELEQ, INC. — Houston, TX
Administrative Assistant, Mar 2006 to Aug 2007
 Conducted virtual training for staff in remote offices of use in SharePoint 2003 and provided software support using NetMeeting and Instant Messenger desktop sharing
 Built virtual data room in SharePoint for nine power plants for external access to bidders during company sale
 Managed executive calendars and assisted staff of eight, including an interim CFO of a power plant in Panama with expenses, travel, and meeting arrangements
 Coordinated meetings, assembled bid packages, created document management processes
LOPEZ NEGRETE COMMUNICATIONS — Houston, TX
Executive Assistant, Nov 2004 to Aug 2005
 Managed personal and professional calendar of President and CEO, authoring letters to community leaders, celebrities and clients in both English and Spanish
 Managed timelines for creative process, prepared conference reports, translated copy, coordinated entries for awards ceremonies, and briefed PR in inquiries for interviews
PROFESSIONAL DEVELOPMENT
Situational Leadership - 2013, SharePoint Designer and InfoPath 2010 - 2012, Accelerated Learning - 2011, Essentials of Learning Transfer - 2010, SharePoint 2010 Boot Camp, SharePoint 2007 Boot Camp, The Art Institute of Houston Digital Graphic Design – 2004, DSU Institute of Houston, Basic Business Skills and Computing - 1994, L’Alliance Français, Conversational French - 1993