1. Kimberly D. Kautz Page 1 Curriculum Vitae
Kimberly D. Kautz
North Bethesda, MD 20852
Technical Writer
kdkautz@comcast.net
302.245.9951
Experience and Skill Set Summary
 Experienced working with Program Management Office Team in the
implementation of a Center of Excellence within an IT environment
 Proficient in creating and editing operational manuals; training plans and
manuals; detailed design documents; white papers; quick start guides, policies,
procedures, standard operating procedures, and a variety of other client
deliverables
 Knowledgeable as to writing structure, content, composition, and grammar
 Aptitude for designing and working with templates and styles (Chicago, APA)
 Able to covey complex information based on needs of the audience
 Adept at gathering, interpreting, and organizing technical data that allows for
logical flow
 Well-honed skills in trouble-shooting documents and style sheets
 Able to develop and maintain excellent and collaborative working relationships
with program and project managers, as well as Subject Matter Experts (SMEs)
 Proficient in documentation management and version control using SharePoint
 Experienced and skilled adjunct college instructor (technical writing / business
communications)
 Twenty-five plus years as a training / staff development professional
 Proficient communication and presentation skills

2. Kimberly D. Kautz Page 2 Curriculum Vitae
Professional Experience — Current
Small Business Owner, KDK TecRight, LLC May 2011 – present
Current Contract: Business Intelligence, Inc. September 2011 to present
Item # Support Area Technical Editor Responsibilities
1 General Technical Editing 1. Serves as Technical Editor for all documentation and
communications authored by the PMO
2. Produces quality, deployment-ready work products
3. Continuously strives to gain and improve operational
efficiencies to reduce the level of effort required to
deliver deployment-ready work products
4. Develops templates, document standards, and styles
for PMO deliverables and work products to ensure
compliance, provide efficiencies, and standardization.
5. Performs activities to provide comprehensive editing,
copyediting, and proofreading of PMO deliverables
and work products based on the following standards:
a. Comprehensive editing: reviews both content
(for completeness, accuracy, and appropriate
language) and form (for organization, visual
design, and usability), and ensures the
document includes PMO specific standards.
This includes, but is not limited to, version
history, version number, revision date, header
title, and page numbers.
b. Copyediting: ensures that the document is
mechanically correct (spelling, punctuation,
and grammar) and stylistically consistent.
c. Proofreading: compares the final version of a
document with the marked-up version to
ensure that all corrections have been made
and all revision marks and comments have
been removed.
6. Documents requirements for initiatives and obtains
approval from the PMO Program Manager or Change
Management Lead prior to starting design or
development efforts

3. Kimberly D. Kautz Page 3 Curriculum Vitae
Item # Support Area Technical Editor Responsibilities
2 Program Management
Reporting
1. Facilitate the process to ensure all PMO team
members update their Level 4 (L4) and Project Status
reports by the deadline established by the PMO
Program Manager
2. Compile Level 4 (L4) Status Reports for PMO team
and perform a technical review to ensure content is
accurate
3. Perform a technical review on the Project Status
reports
4. Ensures Level 4 Status Reports and Project Status
reports are completed and submitted to NBS Program
and Business Intelligence leadership team members
within the timeframe determined by the PMO
Program Manager
3 Program Practice Support 1. Manage the process for creating and/or updating
Program Practices, supporting tools, and templates
2. Engage NBS and PMO Subject Matter Experts (SMEs)
to:
a. identify new practices, or existing practices
that require updating
b. ensure accuracy of practices
3. Write Program Practice Profiles
4. Write Program Practices
5. Facilitate PMO team document review cycle
6. Design project support tools; work with SharePoint
Administrator to develop as necessary
4 Quality Assurance and
Compliance
1. Performs monthly quality reviews of Program
Management owned documents, sites, and tools on
SharePoint
2. Monitors and maintains the quality and accuracy of
the NBS SharePoint Site Map
3. Leads Section 508 compliance efforts by serving as
the Subject Matter Expert, providing training to PMO
team, and ensuring PMO work products are compliant
4. Support implementation of NBS Knowledge
Management Plan by serving as PMO team
SharePoint librarian

4. Kimberly D. Kautz Page 4 Curriculum Vitae
Item # Support Area Technical Editor Responsibilities
5 Internal Change
Management
1. Deploy PMO work products using PMO Internal
Change Management Team best practices to
institutionalize work products in the NBS Program
(e.g. SharePoint sites, NBS resource registry, etc.)
2. Support communication of NBS PMO initiatives and
ensures that communications meet NBS PMO change
management standards by including the following:
a. A clear purpose for the message
b. Content that is organized efficiently to
optimize the message
c. Appropriate links to supporting materials
d. Contacts for additional support
3. Develops and maintains a calendar to ensure the
planning and execution of staff events and recurring
communications are executed as required
4. Support monthly communications to NBS Federal
staff and contractors through work products such as
Federal Staff briefings, Federal Staff Meeting follow-
up emails, and Contractor briefings.
5. Support planning and execution of NBS events
6. Plans content, collects and/or develops content, and
facilitates all activities necessary to produce a
quarterly NBS Program newsletter
7. Distributes a monthly data call for Staff of the Month
nominees by no later than the 5th of each month
8. Facilitates and manages the process for monthly staff
of the month selection
9. Tracks staff of the month nominees and awardees
10.Plans and facilitates a quarterly Staff of the Month
Luncheon with the NBS Director
11.Attend Internal Change Management Working Group
Meetings
6 Training and Staff
Development
1. Support training specialist in development of content
to support instructor-led training (ILTs) and
eLearning modules

5. Kimberly D. Kautz Page 5 Curriculum Vitae
Previous Contracts as KDKTecRight, LLC:
The Active Network, Clarksburg, MD April 2011 to September 2011
 Create end user manuals for campground reservation application
 Provide technical publications consulting service
University of Maryland Medical System, Baltimore, MD June 2011 to
March 2012
 Format and edit cyber security policies
Relevant Professional Experience – Previous
Contractual Senior Technical WriterJune 21, 2010 – April 30, 2011
RCM Technologies, Inc. Assigned to: Affiliated Computer Services, Inc.
 Research, organize, write, edit, and produce technical and management content
for a variety of technical documents including: operational, training, and
maintenance manuals; detail design documents; Quality Management System
(QMS) documents for CMMI 3 compliance; and quick start guides for new
applications
 Reported to and collaborated with the Program Management Officer on
implementation of Quality Management System for CMMI compliance
 Create, link, edit, and format documents in MS Word, Excel, and some VISIO
 Documentation management using SharePoint
 Work with systems engineers, project managers, and other SMEs to update
requirements and documentation
 Understand Systems Development Life Cycle (SDLC)
 Understand the functionality of a software product, and translate that knowledge
into printed and online materials
 Provide consistent follow-through on projects
 Work individually and cooperatively in a team environment. Have a willingness to
share knowledge
 Participate in the development of style guides and standards for text and
illustration
 Develop instructional materials including PPTs, WebExs, quick-start guides, and
assist in roll-out to users
Nanticoke Memorial Hospital, Seaford, Delaware
Learning & Development Coordinator February 2007 thru October 2009
 Develop and or edit organizational policies and procedures, newsletters,
informational packets, performance metric reports, and training materials
 Manage corporate education program

6. Kimberly D. Kautz Page 6 Curriculum Vitae
 Implement orientation and onboarding programs for new employees
 Implement management orientation program
 Chair, Corporate Education Committee
 Develop and implement leadership development and coaching program
 Develop methods for competency tracking house-wide
 Conduct annual training needs assessment
 Develop and deliver training programs that address organizational needs
Adjunct Faculty Experience Spring 2002 to Spring 2007
 Wilmington College, Georgetown, DE
 University of Delaware, Georgetown, DE
 Wor-Wic Community College, Salisbury, MD
 Delaware Technical & Community College, Georgetown, DE
 Frostburg State University, Hagerstown, MD

7. Kimberly D. Kautz Page 7 Curriculum Vitae
Human Resource Professional March 1986 thru August 2000
City of Hagerstown - Human Resources, Hagerstown, Maryland
 Prepare annual RFPs and review responses for organization’s health and dental
insurance programs; write / update annual Affirmation Action Plan, create and or
edit organizational policies, procedural manuals, training materials, and
newsletter
 Develop and maintain an in-house Human Resource Information System (HRIS)
 Develop and implement employee training calendar
 Coordinate benefits development and administration
Educational Background
Degrees:
 M.LA, Western Maryland College (now McDaniel College), May, 2003, Liberal Arts
 B.S., Frostburg State University, May, 1998, Sociology
Software Tools
 Microsoft SharePoint
 Microsoft Word 2013
 Microsoft Excel 2013
 Microsoft PowerPoint 2013
 Microsoft Lync 2013
 Microsoft Outlook 2013
 Adobe Captivate
 Adobe XI Pro
 Snag-IT
 Skype for Business 2015