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5 Steps to Elevate Your B2B
Social Media Campaign
_____________________________
Sarah Kloth
SEO Team Lead, Social Media & Content Marketing
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Sarah Kloth
SEO Team Lead, Social Media &
Content Marketing
@Sarah_Kloth
LinkedIn.com/in/sarahkloth
B2B Social Media Marketing
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Why NOT
Social?
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Why Social? Fast Facts
The top social platforms of choice for B2B marketers are Facebook
(80%), Twitter (78%) and LinkedIn (51%).
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Benefits of Social Media
Benefits of Social Media Marketing
• Generate exposure for business
• Increases traffic / subscribers
• Improves search rankings
• Results in new business relationships
• Generates Qualified Leads & Improves
Sales
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Analysis:
Where are your competitors?
How does your brand look across platforms?
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Analysis:
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Competitor Analysis
Identify following, post
frequency, shares,
engagement, etc. to get
insights about where they
are and their success on
each platform to establish
opportunities.
SIMPLYMEASURED.COM
FANPAGE KARMA
Analysis:
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Brand Audit
Performing a social media
brand audit will allow you to
establish social items that
need to be cleaned up and
identify additional
opportunities that you are
not taking advantage of.
LIKEALYZER.COM
EYEBALLING EACH SITE
Identify Audience & Platforms:
Linkedin, Twitter, Facebook
Where is your audience?
Who are industry influencers?
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses:
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
FACEBOOK ANALYTICS
LINKEDIN ANALYTICS
TWITTER ANALYTICS
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
FACEBOOK ANALYTICS
LINKEDIN ANALYTICS
TWITTER ANALYTICS
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
GOOGLE ANALYTICS
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
GOOGLE ANALYTICS
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
YOUR CUSTOMER BASE
Identify Audience & Platforms:
Strategies For Determining What Social Networks Your Audience Uses
1) Existing Profiles
2) Followers & Engagement
3) Traffic Generation
4) Conversions & Customer Value
5) Customer Preferences
6) Industry Synergies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
HASHTAGIFY.ME
COMPETITOR ANALYSIS
FOLLOWERWONK
Identify Audience & Platforms:
PRO HACK: Use The Paid Network
Create mock paid campaigns on each platform to
get an idea of your target audience on that
platform.
• LinkedIn
• Twitter
• Facebook / Instagram
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
Identify goals
Find Your Voice
Post Frequency
Content calendar
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
Identify Social Media Goals:
•Raise Awareness of Your
Brand
•Drive more Traffic to Your
Website
•Increase Total Conversions
From Social Media
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
Don’t Settle for “Boring”
• Leverage visual mediums
• Write like you speak
• Make people feel informed
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Find Your Voice
https://blog.buffera
pp.com/social-
media-marketing-
voice-and-tone
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
Strategy Development:
Content Calendar:
-Tradeshows
-Product Launches
-Industry News
-Curation
-Company News
-Press Releases
-Employee Features
-Awards
-Blog Posts
-Infographics
-Videos
-Paid Promotions
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Strategy Development:
Paid Campaigns:
-Promote Tradeshows
-Promote Product Launch
-Increase Brand Awareness
-Example: If you owned a
manufacturing company looking
to increase exposure to the
aerospace industry, you could
choose to run social advertising
targeting LinkedIn members with
the job title of 'aerospace
engineer' with tailored ad
messaging that when clicked
would push over to your
aerospace industry webpage.
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Messaging
Social tools
Consistency
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Social Scheduling Tools
-Use Social Automation to
Save Time
-Hootsuite, Sprout Social,
Buffer
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
SPROUT SOCIAL
HOOTSUITE
BUFFER
Execution:
When To Post
-Consistency
-Timing
-Frequency
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
PLATFORM ANALYTICS
GOOGLE ANALYTICS
Social Posting Pro Tip #1: Use Branded Imagery
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Social Posting Pro Tip #2: Use Hashtags
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
HASHTAGIFY.ME
TWITAG.COM
HASHTAGS.ORG
Social Posting Pro Tip #3: Don’t Over Sell
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Social Posting Pro Tip #4: Post Frequency
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Social Posting Pro Tip #5: Don’t Be a Robot
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Execution:
Measure & Refine:
Formulate the Right Questions
Measure against Goals
Refine based on Data
Identify post types that are most effective – video, image, etc
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
It’s Not Big Foot!
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Measure & Refine:
Formulate The Question
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Measure & Refine:
What are we measuring?
- Is a particular type of post getting more traction
- Is a specific product line getting the most engagement
- How do text post compare to video posts
- How to Video posts compare to image posts
- What is getting the most shares
- What is getting the most likes
- What is not gaining any tractions
- What is leading more traffic to the website
- What posts are leading to conversions
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Measure & Refine:
Pro Tip #1: Use UTM Links to track specific social posts and campaigns
through analytics
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Measure & Refine:
Google: “UTM Builder”
https://support.google.com/ana
lytics/answer/1033867?hl=en
Step 1:
Analyze Your
Accounts &
Your
Competitors
Accounts.
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Step 2:
Identify Your
Audience &
Platforms
Step 3:
Create A
Social Media
Strategy Plan
Step 4:
Execute
Step 5:
Measure &
Refine
Social Media –
It’s not just kids
and puppies
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
The benefits of a B2B social media presence are many,
from increasing website traffic to building new business
relationship. When done right, a B2B social media
marketing presence can rival the creativity and appeal
of some of the most popular consumer targeted social
pages, and in return provide a measurable impact on
your bottom line.
Remember, the truth is even top business decision-
makers use social media. Be where your audience is.
BONUS: Tools
• FollowerWonk
– Analyze your Twitter followers to give you
insights about how you can engage with them
better
• IFTTT (IF This…Then That)
– Create simple connections between apps like
Facebook, Dropbox, Instagram, Twitter, and
Gmail. IF a new post is published on
Facebook (the “this” event), THEN send me
an email (the “that” event).
• Hootsuite / Sprout Social / Buffer
– Schedule posts on all platforms
• Kingsumo Headlines
– WordPress plugin that allows you to A/B test
(split test) headlines against each other.
• Moat.com
– Spy on the social ads your competitors are
running.
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
Sarah Kloth
Title
@Sarah_Kloth
LinkedIn.com/in/sarahkloth
Questions?
TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
LEARN MORE: BIT.LY/1RGKXFK

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B2B Social Media Marketing

  • 1. 5 Steps to Elevate Your B2B Social Media Campaign _____________________________ Sarah Kloth SEO Team Lead, Social Media & Content Marketing TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 2. Sarah Kloth SEO Team Lead, Social Media & Content Marketing @Sarah_Kloth LinkedIn.com/in/sarahkloth
  • 3. B2B Social Media Marketing TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 5. Why Social? Fast Facts The top social platforms of choice for B2B marketers are Facebook (80%), Twitter (78%) and LinkedIn (51%). TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 6. Benefits of Social Media Benefits of Social Media Marketing • Generate exposure for business • Increases traffic / subscribers • Improves search rankings • Results in new business relationships • Generates Qualified Leads & Improves Sales TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 7. Analysis: Where are your competitors? How does your brand look across platforms? TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 8. Analysis: TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Competitor Analysis Identify following, post frequency, shares, engagement, etc. to get insights about where they are and their success on each platform to establish opportunities. SIMPLYMEASURED.COM FANPAGE KARMA
  • 9. Analysis: TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Brand Audit Performing a social media brand audit will allow you to establish social items that need to be cleaned up and identify additional opportunities that you are not taking advantage of. LIKEALYZER.COM EYEBALLING EACH SITE
  • 10. Identify Audience & Platforms: Linkedin, Twitter, Facebook Where is your audience? Who are industry influencers? TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 11. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses: 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH FACEBOOK ANALYTICS LINKEDIN ANALYTICS TWITTER ANALYTICS
  • 12. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH FACEBOOK ANALYTICS LINKEDIN ANALYTICS TWITTER ANALYTICS
  • 13. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH GOOGLE ANALYTICS
  • 14. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH GOOGLE ANALYTICS
  • 15. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH YOUR CUSTOMER BASE
  • 16. Identify Audience & Platforms: Strategies For Determining What Social Networks Your Audience Uses 1) Existing Profiles 2) Followers & Engagement 3) Traffic Generation 4) Conversions & Customer Value 5) Customer Preferences 6) Industry Synergies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH HASHTAGIFY.ME COMPETITOR ANALYSIS FOLLOWERWONK
  • 17. Identify Audience & Platforms: PRO HACK: Use The Paid Network Create mock paid campaigns on each platform to get an idea of your target audience on that platform. • LinkedIn • Twitter • Facebook / Instagram TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 18. Strategy Development: Identify goals Find Your Voice Post Frequency Content calendar TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 19. Strategy Development: Identify Social Media Goals: •Raise Awareness of Your Brand •Drive more Traffic to Your Website •Increase Total Conversions From Social Media TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 20. Strategy Development: Don’t Settle for “Boring” • Leverage visual mediums • Write like you speak • Make people feel informed TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 24. Strategy Development: Content Calendar: -Tradeshows -Product Launches -Industry News -Curation -Company News -Press Releases -Employee Features -Awards -Blog Posts -Infographics -Videos -Paid Promotions TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 25. Strategy Development: Paid Campaigns: -Promote Tradeshows -Promote Product Launch -Increase Brand Awareness -Example: If you owned a manufacturing company looking to increase exposure to the aerospace industry, you could choose to run social advertising targeting LinkedIn members with the job title of 'aerospace engineer' with tailored ad messaging that when clicked would push over to your aerospace industry webpage. TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 27. Execution: Social Scheduling Tools -Use Social Automation to Save Time -Hootsuite, Sprout Social, Buffer TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH SPROUT SOCIAL HOOTSUITE BUFFER
  • 28. Execution: When To Post -Consistency -Timing -Frequency TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH PLATFORM ANALYTICS GOOGLE ANALYTICS
  • 29. Social Posting Pro Tip #1: Use Branded Imagery TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Execution:
  • 30. Social Posting Pro Tip #2: Use Hashtags TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Execution: HASHTAGIFY.ME TWITAG.COM HASHTAGS.ORG
  • 31. Social Posting Pro Tip #3: Don’t Over Sell TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Execution:
  • 32. Social Posting Pro Tip #4: Post Frequency TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Execution:
  • 33. Social Posting Pro Tip #5: Don’t Be a Robot TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Execution:
  • 34. Measure & Refine: Formulate the Right Questions Measure against Goals Refine based on Data Identify post types that are most effective – video, image, etc TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH
  • 35. It’s Not Big Foot! TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Measure & Refine:
  • 36. Formulate The Question TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Measure & Refine:
  • 37. What are we measuring? - Is a particular type of post getting more traction - Is a specific product line getting the most engagement - How do text post compare to video posts - How to Video posts compare to image posts - What is getting the most shares - What is getting the most likes - What is not gaining any tractions - What is leading more traffic to the website - What posts are leading to conversions TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Measure & Refine:
  • 38. Pro Tip #1: Use UTM Links to track specific social posts and campaigns through analytics TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Measure & Refine: Google: “UTM Builder” https://support.google.com/ana lytics/answer/1033867?hl=en
  • 39. Step 1: Analyze Your Accounts & Your Competitors Accounts. TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH Step 2: Identify Your Audience & Platforms Step 3: Create A Social Media Strategy Plan Step 4: Execute Step 5: Measure & Refine
  • 40. Social Media – It’s not just kids and puppies TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH The benefits of a B2B social media presence are many, from increasing website traffic to building new business relationship. When done right, a B2B social media marketing presence can rival the creativity and appeal of some of the most popular consumer targeted social pages, and in return provide a measurable impact on your bottom line. Remember, the truth is even top business decision- makers use social media. Be where your audience is.
  • 41. BONUS: Tools • FollowerWonk – Analyze your Twitter followers to give you insights about how you can engage with them better • IFTTT (IF This…Then That) – Create simple connections between apps like Facebook, Dropbox, Instagram, Twitter, and Gmail. IF a new post is published on Facebook (the “this” event), THEN send me an email (the “that” event). • Hootsuite / Sprout Social / Buffer – Schedule posts on all platforms • Kingsumo Headlines – WordPress plugin that allows you to A/B test (split test) headlines against each other. • Moat.com – Spy on the social ads your competitors are running. TOPFLOORTECH.COM @TOPFLOORTECH @SARAH_KLOTH