1. Crystal L. Albrent
cayemberg@gmail.com
(920) 606-8929
1530 E. Adam Dr. De Pere, WI 54115
Education
University of Wisconsin – Madison, School of
Medicine and Public Health
Master of Public Health (December 2010)
Madison College
EHR Implementation and Support Specialist Certificate
(November 2011)
University of Wisconsin-Madison, School of Human
Ecology
BS in Human Development & Family Studies (May 2009)
Professional Experience
Hospital Sisters Health System System Analyst II
April 2011-Present
Healthy Planet
February 2015-Present
Lead Builder in full implementation of Healthy Planet module
Responsible for all IMO imports
Experience with custom grouper Build
Analyze, Design, Tested and Implemented Reporting Workbench reports for case management end users to identify high-
risk populations
Resolute PB, Claims, Charge Router, Reporting Workbench
2013-Present
Experience in all aspects of revenue cycle: accounts payable, accounts receivable, charge review, claims processing,
statements, charge router, fee schedule, retroadjudication, e-remittance, and benefits engine
Lead the transition to OPC system wide for ABN utilization
Lead Radar dashboard builder for all revenue cycle leadership including financial executives
Leadership experience managing health and wellness implementations including reimbursement contract implementation
Implemented rural health and provider based billing (lead builder)
Team Leadership and inter-disciplinary collaboration experience (Lab Interface Projects, Affiliate roll-outs, Clearinghouse
and Statement vendor contracts, HITECH project, user security)
Provided Educator Training and end-user training (developed training materials)
Implemented visit filing order system wide
Lead analyst for Upgrade to 2014 and 2015
EpicCare Ambulatory
April 2011-2013
Member of Innovation Team with a focus on implementing patient safety and cost-reducing initiatives including video visits
implementation
Experience in all aspects of EpicCare Ambulatory build (lead builder for 5 affiliate clinic roll outs; internal medicine,
pediatrics, pediatric ophthalmology, endocrinology, nephrology)
Facilitated interdisciplinary group meetings with internal teams and external customers
Provided Educator Training and end-user training (developed training materials)

2. Responsible for order transmittal, user security, and workflow engine
UW Hospital & Clinics Clinical Content Facilitator (Project Manager)
Center for Clinical Knowledge Management
November 2010-April 2011
Project management skills (identification, development, deployment and maintenance) of evidence-based clinical practice
tools with a primary focus in areas of: anesthesiology, cardiology and vascular surgery. Proven ability to effectively plan,
coordinate and ensure objectives are accomplished in accordance with project plan.
Liason between physicians and IT in regards to best practice standards implementation
Experience writing system-wide protocols
Responsible for the following EPIC functionalities related to focus areas: order sets(ambulatory, OpTime and inpatient),
protocols, best practice alerts, plans of care, supplemental problems, smart phrases, smart sets, health maintenance,
reporting workbench, physician navigators and system lists
Project lead for harmonization of prescription renewals across UW Health, Congestive Heart Failure Initiative to Improve
Core Measure Outcomes
Completed project plans, timelines, weekly status reports for all projects
References
Jody Whitish (Revenue Cycle Analyst -HSHS) (920) 427-9995
Bobbi Curry (Revenue Cycle Analyst – HSHS) (920) 915-6186
Danny Reeves (Analyst- consultant) (314) 409-3222
James LeWallen (Manager – UW Health) (712)229-0502