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Communication  Consulting Kalpana Satyal Dr. Melinda Villagran George Mason University Summer 2010
Background ,[object Object],[object Object],[object Object]
Description of Org/Unit ,[object Object],[object Object],[object Object]
Data Collection for Needs Analysis: Interview with the Patient Care Director, Julia Warner, RN, MSN, NE-BC
[object Object]
Patient Care Director (PCD) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PCD role in communication ,[object Object],[object Object],[object Object]
[object Object]
PCD’s Communication Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PCD current strategies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Collaborative ideas for improvement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Example of embedded resource:  http://www.arond-thomas.com/articles/HighImpactCommunication.pdf
An Example of Mgmt Tip (on the blog): changes regularly throughout the day:  “ Don't DO Anything. Your job as a manager is to plan, organize, control and direct. Don't let yourself waste valuable time by falling back on what you did before you became a manager. We know you enjoy it and you are good at it. That's why you were promoted. Now you need to concentrate your efforts on managing, not on 'doing'.” Thank you!

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Improving Communication for Nursing Staff

  • 1. Communication Consulting Kalpana Satyal Dr. Melinda Villagran George Mason University Summer 2010
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  • 4. Data Collection for Needs Analysis: Interview with the Patient Care Director, Julia Warner, RN, MSN, NE-BC
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  • 12. Example of embedded resource: http://www.arond-thomas.com/articles/HighImpactCommunication.pdf
  • 13. An Example of Mgmt Tip (on the blog): changes regularly throughout the day: “ Don't DO Anything. Your job as a manager is to plan, organize, control and direct. Don't let yourself waste valuable time by falling back on what you did before you became a manager. We know you enjoy it and you are good at it. That's why you were promoted. Now you need to concentrate your efforts on managing, not on 'doing'.” Thank you!