Kevin Gonzalez is seeking a position as a certified Epic Ambulatory professional to utilize his skills and advance patient care. He has over 3 years of experience working with the Epic Ambulatory platform through certifications obtained at Rush University Medical Center. Gonzalez also has leadership experience from his time as a Lead Customer Service Representative and Communications Technician in the United States Marine Corps. He is bilingual and has strong interpersonal, data management, and critical thinking skills.

1. KEVIN GONZALEZ
3907 West Lawrence Avenue, Chicago, IL 60625 • Cell: 773-837-8935 • kgonzalez2128@gmail.com
Professional Summary
To work as a certified Epic Ambulatory professional in a progressive healthcare organization that provides
the best opportunities to use my skills and, advance patient care and safety
Skills
Epic Ambulatory Certified Interpersonal Skills
U.S. Marine Data Management
Bilingual Conflict Resolution
Team Leadership Project Management
Critical Thinking Quick Learner
Work History
EN-Abled Veteran, 09/2015 toCurrent
Rush University Medical Center – Chicago,IL
The Enabled Vet Program is a 13-week rigorous healthcare internship that provides hands-on training in
information systems and builds IT careers for transitioning military veterans and their families. In a controlled
environment, I have been trained to:
 Obtain an Epic Ambulatory Certification, January 2016
 Perform system analysis, documentation, testing, implementation and user support for Epic Ambulatory
platform transitions
 Use Epic's reviewing and documentation tools for office visit, procedure visit, consult, follow-up, and
phone call charting
 Test out the many ways end users can personalize their Hyperspace experience
 Configure the Epic End User for efficient user setup and leveraging user templates and import
spreadsheets
Lead Customer Service Representative, 04/2014 to 08/2015
Cash America, Inc. – Chicago, IL
Cash America is a retail store that provides specialty financial services to individuals in the United States.
My responsibilities included:
 Acting manager on duty, in the absence of management
 Opening and closing procedures
 Supervise employees on transactions
 Provide daily empowerment of employees by teaching, supporting, and training
 Handled all customer relations issues in a gracious manner and in accordance with company policies
 Mentored new sales associates to contribute to the store's positive culture
 Communicated clear expectations and goals to each team member
Communications Technician, 10/2011 to05/2013
United States Marine Corps – CampPendleton, CA
 Lead a group of Marines to organize records of equipment which consisted of costs, status, and diagnosis
of communications gear
 Ensured combat readiness and efficiency

2.  Repair communications equipment
 Recruit adolescents and adults while on recruiting duty
 Performed and led Marines in an assortment of physical activities
 Certified in Basic Electronics
 Obtained a Secret Clearance
 Documented and processed classified materials
 Maintained 100% accountability of all assigned equipment worth more than $300,000
Volunteer, 04/2012 to 10/2012
Copper Mountain Community College – Joshua Tree, CA
 Volunteered to assist on a project to clean up recycle bins
 Generated funds for six yearly scholarships
 Assisted the school's students, many of whom have physical limitations, with various activities, such as
maneuvering across campus
 Exemplified and provided a positive environment where the students can learn
Certifications
EpicCare Ambulatory Module (2015)
Basic Electronics (2012)
Education
High School Diploma: 2011
Stephen T. Mather High School - Chicago, IL
Additional Work History
Basketball Coach, 03/2015 - Current
St. Patrick High School, Chicago IL
Basketball Coach, 11/2014 - 01/2015
Eugene Field Elementary School, Chicago IL
Writing Intern, 09/2014 - Current
Philboxing, Chicago, IL
References
Jaime B. Parent
Rush University Medical Center
Vice President of IT Operations/Associate CIO/Assistant Professor, College of Health Sciences
Email: Jaime_B_Parent@rush.edu
Tel: 312.942.0640
Tommy Bankhead
Rush University Medical Center
Support Services/Project Lead
Email: Tommy_Bankhead@rush.edu
Tel: 312.942.2413