Test Description

1. Who We Are, What We
Do, and How We Can
Help You
Institutional Effectiveness at
Ball State University

2. Who We Are
Great universities do not happen by accident. They
exist as a result of careful planning and decision
making. Effective decision making does not result
from anecdote or conjecture. It results from solid
evidence. The Office of Institutional Effectiveness
(OIE) supports Ball State University’s Centennial
Commitment vision, priorities, and initiatives by
facilitating the collection, analysis, and interpretation
of institutional data and the provision of information to
support planning and decision making. OIE offers a
broad array of decision support services to all units of
the University and to external bodies as necessary.

3. Who We Are
Our vision is to be recognized within the Ball State
community as the destination of first resort for decision
support information and to be recognized among our
professional peers as among the finest such offices in the
nation. Our core values include service, professionalism,
and innovation.

4. Who We Are
Ball State created the Office of Academic Assessment
in 1987, the Office of Institutional Research in 1990,
and combined these operations into the Office of
Academic Assessment and Institutional Research in
1998. Staffing changes and the need for a more
comprehensive set of services led to the office being
reorganized and renamed the Office of Institutional
Effectiveness in 2011-2012.

5. Who We Are (2015-2016)
Christopher Childs………….. Institutional Research Information Management Specialist
Karen M. Hansen-Morgan ……………………………………. Communications Specialist
Dr. William Knight….….…………………. Assistant Provost for Institutional Effectiveness
Matt LaFlash …………………………………………. …. Institutional Effectiveness Analyst
Irah Modry-Caron… ..Associate Director for Data Management, Analysis, and Reporting
Brittany Moon……...……….…………………………………… Administrative Coordinator
Brian Pickerill……….…………………… Assistant Director for Institutional Effectiveness
Dr. Wen Qi……………………………… Assistant Director for Institutional Effectiveness
Elena Yatskovskaya ……….................. Assistant Director for Institutional Effectiveness

6. Who We Are (2015-2016)
Graduate Interns
Zachary Cole (Fall 2015)
Kristine David (Summer 2015)
Brendan Dugan (Fall 2015)
Cole Heady (Spring 2016)
Michael Light (Fall 2015)
Melanie Mabrey (Fall 2015)
Jordan Meyer (Fall 2015)
Kyle Olson (Spring 2016)
Amanda Thorpe (Spring 2016)
Oscar Vazquez (Fall 2015)
Student Employees
Ryan LaFlash
Lynsey Martin

7. Who We Are (2015-2016)
Dr. William Knight
Ast. Provost for Inst. Eff.
• office leadership
• assessment leadership
and support
• strategic planning
support
• support for accreditation
and unit review
• leadership of and
instruction for IR
certificate program

8. Who We Are (2015-2016)
Irah Modry-Caron
Associate Director for Data
Management, Analysis and
Reporting
• external reports such as
IPEDS, CHEDSS, multiple
faculty salary surveys
• complex internal reports
• working with others outside
the office to establish and
advance our business
intelligence capability
• direct supervisor of IR Info.
Mgt. Spec.
• many ad hoc projects

9. Who We Are (2015-2016)
Brian Pickerill
Ast. Dir. for Inst. Eff.
• Qualtrics brand admin.
• administers Senior and
Alumni Surveys
• administers chair and
dean feedback surveys
• designs, administers,
analyzes, and reports
dozens of surveys for
various BSU clients

10. Who We Are (2015-2016)
Dr. Wen Qi
Ast. Dir. for Inst. Eff.
• Skyfactor (Mapworks)
manager
• designs, administers,
analyzes, and reports
various surveys
• liaison to Division of
Student Affairs

11. Who We Are (2015-2016)
Elena Yatskovskaya
Ast. Dir. for Inst. Eff.
• Digital Measures
Activity Insight (online
faculty activity
database) manager
• National Study of
Instructional Costs
and Productivity
(Delaware Study)
• faculty FTE reporting
• external surveys

12. Who We Are (2015-2016)
Chris Childs
I.R. Info. Mgt. Spec.
• numerous University,
college, dept. reports
• fact books
• Common Data Set
• response to numerous
ad hoc requests
• work with IR
certificate interns

13. Who We Are (2015-2016)
Matt LaFlash
Inst. Eff. Analyst
• reporting and analytic
support for
• Graduate School
• Online and Distance Ed.
• International Programs

14. Who We Are (2015-2016)
Karen Hansen-Morgan
Communications Spec.
• University and college
fact books
• editor for reports,
presentations, etc.
• OIE web site manager
• IE Insights and
Assessment Insights
newsletters

15. Who We Are (2015-2016)
Brittany Moon
Admin. Coordinator
• clerical support
• test administration
• intern supervisor
• web site updates

16. What do we do? How can we help?
Reporting, Analytics, and Data Management
University and college fact books
University, college, department reports (majors,
degrees, credit hours, class enrollments, class sizes)
predictive analytic studies (retention and graduation
rates, time-to-degree)
support for student success initiatives (Skyfactor [MAP-
Works], National Student Clearinghouse Student
Tracker, Student Achievement Measures Project,
Consortium for Student Retention Data Exchange)

17. What do we do? How can we help?
Reporting, Analytics, and Data Management
faculty activities and success (FTE load reporting
process; National Study of Instructional Costs and
Productivity [Delaware Study]; Digital Measures Activity
Insight online faculty activity database; analyses of
faculty retention, promotion, and tenure rates; salary
analysis; and numerous surveys, interviews, and focus
groups)
strengthen decision support for initiatives to increase
enrollment in graduate, international, and online
education

18. What do we do? How can we help?
Reporting, Analytics, and Data Management
leadership and support to the University’s Data
Management Committee and Data Management Policy
timely and accurate responses for mandated external
reporting (e.g., U.S. Department of Education, ICHE,
Higher Learning Commission) and voluntary college
guidebook agency reporting
provide timely, accurate, and useful responses to
numerous internal and external ad hoc information and
data requests (e.g., requests from all University
constituencies, external requests via Governmental
Relations and Strategic Communications)

19. What do we do? How can we help?
Reporting, Analytics, and Data Management
design, administration, analysis, and reporting of online
surveys and consultation concerning surveys for OIE
ongoing projects and in response to requests from
constituencies throughout the University
provide authorized University clients, particularly the
academic leadership, with access to robust, accurate,
and useful student information in an online, dynamic,
self-service reporting environment

20. What do we do? How can we help?
Assessment of Student Learning
leadership of University Assessment Committee
annual Assessment Forum
Assessment Insights newsletter
workshops, workbook, presentations
faculty summer assessment grants
administration and funding of Major Field Test and other
exams
University surveys (National Survey of Student
Engagement, Senior Survey, Alumni Survey)
University Core Curriculum assessment

21. What do we do? How can we help?
Institutional Research Graduate Certificate
• offered since 2005, 81 graduates as of July 2015
• interdisciplinary program (students are also masters
students in Psychology, Sociology, Business,
Technology, masters or doctoral students in
Education)
• Institutional Research class and internship in OIE
• class and internship include hands-on real projects
with University clients

22. What do we do? How can we help?
Support for Strategic Planning Activities
• Centennial Commitment metrics
Support for Accreditation, Academic Unit Review
• Higher Learning Commission annual reports,
evidence file for assurance review, support for quality
initiative proposal in Open Pathways model
• support for program accreditation
• coordinate unit review schedule
• information support for unit review self-studies

23. How To Contact OIE
effective@bsu.edu
http://cms.bsu.edu/About/AdministrativeOffices/Effectiveness.aspx
http://bsuoir.us2.qualtrics.com/SE/?SID=SV_0ceSXyofTfTLbCI
(data request form)
765-285-5974
200 West Quad
IE Insights newsletter at:
http://cms.bsu.edu/About/AdministrativeOffices/Effectiveness/
IEINsightsNewsletter.aspx