1. Jerald L. Henderson
70 Odyssey Drive
Tinley Park, IL 60477
Phone: 708-650-5221
Email: jhenderson174@yahoo.com
EDUCATION
University of Illinois at Chicago, Chicago, IL
Ph.D. in Curriculum, Instruction, & Evaluation (1991)
Dissertation: The Impact of Study Skills Curriculum on Freshman Year Persistence: A Path
Analytic Model / Dissertation Chair: Dr. John Smart
Henderson State University, Arkadelphia, AR
M.S. in Social Agency Counseling
Roosevelt University, Chicago, IL
B.A. in English, Psychology minor
PROFESSIONAL ACCOMPLISHMENTS / EXPERIENCE
o Admitted into the Persistence and Completion Mentor Training Academy sponsored by
the Higher Learning Commission. Peer Mentors provide assistance and support to
institutions that join the academy to address student persistence and completion related
challenges at their respective institutions.
o Recently appointed as a member of the IGI Global Editorial Board: November 2014-
Present. Purpose of the board is to review and advise publishers regarding chapter
submissions on upcoming book: Facilitating Higher Education Growth through
Fundraising and Philanthropy.
o Post-Secondary Advisory Council for AVID (Advancement via Individual Determination). A
non-profit organization that has developed a comprehensive educational support system that
assists at-risk students to excel academically. The system has demonstrated significant success
over the last thirty years in helping students excel academically. The system is now being piloted
for the same population at the post-secondary level (i.e., two year and four year institutions). The
board serves in an advisory capacity to help the organization’s system be as successful at the
post-secondary level.
o Over 30 years of experience in teaching, program development, curricular development,
university-wide assessment and assessment initiatives, and student retention.
o Successfully implemented institution-wide assessment and evaluation initiatives for
administrative, educational, and support units across campus as co-chair of the university
self study steering committee. (This activity facilitated a culture of assessment across the
campus in preparation for the 2003 NCA-Higher Learning Commission comprehensive
visit and also resulted in a commendation by the Peer Review team for the university-
wide assessment practices.)

2. o Over 12 years of experience as a Consultant-Evaluator (Peer Reviewer) for North Central
Association – Higher Learning Commission (team and consultative experience in both
comprehensive and focus visits)
o Chair of the University-Wide Assessment Committee. Successfully implemented
programming activities developed to educate and raise awareness across campus of the
role of assessment in improving student learning and student services which created a
culture of assessment and improved student learning.
o Facilitated workshops as co-chair of the Strategic Planning Committee for university-
wide constituents regarding the components of strategic planning, its importance to the
university’s viability, and the role each stakeholder plays in the planning process.
o Designed and facilitated workshops that assisted administrators from various offices
across campus with assessment / evaluation terminology, applications to their respective
units or offices, and the importance of ‘closing the feedback loop’ and sustainability once
the assessment process begins
o Served on (6) Dissertation Committees for Doctoral candidates
o Grant Panel Reviewer and chaired grant panel for the Department of Education (9 years
of experience)
o Grant Panel Reviewer for AmeriCorps (2 years of experience)
o Received high evaluations by a variety of university constituents after conducting
workshops on topics such as assessment, strategic planning, student retention, etc.
PERSONAL PROFILE
o Superior communication skills and the ability to help others understand obscure concepts
and educational themes
o Excellent interpersonal skills with the ability to encourage and motivate students, faculty,
and staff to try new methods and strategies to improve student learning and services to
students
o Highly skilled and comfortable in working with large and small group dynamics
o Superior problem-solver for both academic and non-instructional units on a university
campus
o Highly sensitive and empathic towards individuals struggling with difficult problems and
decisions
o Excellent assessment and evaluation skills which can be valuable and insightful for any
program, unit, or department within an institution
RESEARCH & PROFESSIONAL ACTIVITIES
o Webinar Presentation(s): Designing and Developing Assessment Plans (2016) / Utilizing
Data Analytics to Improve Student Persistence and Completion Rates (2015)
o Presenter at the American Evaluation Association / Topic: Conducting an Institutional
Audit (Assessment and Retention) (2013)
o Co-wrote grant which resulted in over $10,000 worth of resources (monetary and
services) for various offices on campus
o Wrote grant which secured $2,000 to the Counseling Center for Computer Technology

3. o Facilitated Workshops / Consultations for academic and student support units –
University of Wisconsin-Oshkosh; Dillard University; and North Carolina Central
University
o Panelist at AERA (American Educational Research Association) / Topic: Assessing Pre-
Service Teachers
o Published and edited bi-monthly Assessment Newsletter: Assessment News, which
brought the importance of assessment and related activities to the forefront. (A letter of
commendation from the President was sent as a result of this effort.)
o As the Effective Study Program Coordinator within the Counseling Center, program and
staff development was implemented and made mandatory for all peer (student)
counselors who worked in the department. As a result, students serviced by the program
increased by 50%.
o Association of Institutional Researchers (AIR) Fellow – Freshman Year Experience
Summer Assessment Institute (2006)
o University Summer Academy Team member (BEAMS Project) charged with examining
strategies to improve student retention on campus through improved customer service –
(2005)
o Consultant Evaluation Training / Certification (Higher Learning Commission) North
Central Association (2001)
o Research Consultant for Chicago Public Schools – ‘Comparison of Student Achievement
Scores between Magnet Schools and Local Area Schools’ (1993)
PRESENTATIONS (An Overview)
o Conducting an Institutional Audit (2013)
o What is Assessment – (2000, 2001, 2003, 2008, & 2009)
o Preparing for the RHIA Exam – (2000 – 2009)
o Attending Graduate School: A Viable Option – (2004 – 2009)
o Effective Assessment Practices (2008)
o Student Retention and Assessment – (2005 / 2006)
o Dealing with Disruptive Students - (1997 – 2002)
o Training Peer Mentors – (1996)
o Building Survival Skills for Graduate School – (1995)
o Time Management / Test-taking Skills – (1992)
TEACHING EXPERIENCE
o Developmental Reading
o English Composition
o Study Skills
o Freshman Seminar (e.g., Psychology, Study Skills, Life Skills, Cultural Diversity)
UNIVERSITY MEMBERSHIPS

4. o Chair of the University-Wide Assessment Committee
o Co-Chair of the North Central Re-accreditation Self Study Steering Committee
o Chairman of the North Central Subcommittee Examining Previous Concerns (Athletics)
o Chairman of the University Assessment Subcommittee
o Co-Chair of the Communications Committee
o Co-Chair of the University’s Long Range / Strategic Planning Committee
o Retention Subcommittee
o Chairman of the Multicultural Subcommittee
o Faculty Senate (Departmental Representative)
o Enrollment Management Marketing Team (EMMT)
o Faculty Athletic Representative Association (FARA) (Executive Committee Member –
2001 – 2003)
o Division I Vice President of FARA (Faculty Athletic Representative Association (2004 –
2005) (NCAA)
o Athletic Advisory Steering Committee (Chair)
o Training and Development Committee
o Policy and Monitoring Committee
o Administrative Retreat Committee
CAREER HISTORY
o 2000 – 2011 – Director of Assessment and Program Quality, Academic Development,
Chicago State University, Chicago, Illinois
o 1998 – 2000 – Research Coordinator for Grants, Student Affairs, Chicago, State
University, Chicago, Illinois
o 1991 to 2000 – Counselor/Associate Professor, Chicago State University, Chicago,
Illinois
o 1979 to 1991 – Academic Skills Specialist/Counselor, University of Illinois-Chicago,
Chicago, Illinois
o 1977 to 1979 – High School Reading Chair/English Teacher, Aquinas High School,
Chicago, Illinois
o 1975 to 1977 – Special Programs Counselor, Henderson State University, Arkadelphia,
Arkansas
PROFESSIONAL AFFILIATIONS
o American Evaluation Association
o Independent Consulting Group / Assessment in Higher Education (AEA Topic Interest
Groups)
o Peer Reviewer – Higher Learning Commission
o Peer Mentor for the Persistence and Completion Academy – Higher Learning
Commission
COMPUTER SOFTWARE KNOWLEDGE / SKILLS

5. o SPSS (PC Versions 15; 16; 17; and 18.0)
o SNAP SURVEY (PC Versions 8.0 / 9.0)
o Survey Monkey
o Microsoft Office Suite (Word, Publisher, and Power Point)
LinkedIn Website:
www.linkedin.com/pub/jerald-l-henderson-ph-d/34/337/176/

6. o SPSS (PC Versions 15; 16; 17; and 18.0)
o SNAP SURVEY (PC Versions 8.0 / 9.0)
o Survey Monkey
o Microsoft Office Suite (Word, Publisher, and Power Point)
LinkedIn Website:
www.linkedin.com/pub/jerald-l-henderson-ph-d/34/337/176/