"Value Based Maintenance Outsourcing - What is it Worth Beyond its Price?" Dr. Wolfgang Kortas, Head of service integration, Airbus Customer Service presentation at Aftermarket Business Platform 2012. More information www.aftermarketeurope.com

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Food for thought: What is it worth?

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25 October 2012

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25 October 2012

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Enhancedpassengersatisfaction
Cabin maintenance fully customised to the airline’s standards
Respect of flight schedule
Focus on passenger operations
Handover of up to the entire technical fleet operation
Avoided operational disruptions
Takeover of operational and financial risks
Guaranteed on time performance
Operational over costs covered under fixed prices
Sharing of business risks through flight hour / event prices
No escalation
25 October 2012

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Fullairlinecontrolontechnicaloperations
Seamless integration of TSP reporting into airline’s Safety and Quality Management Systems, management to airline’s KPIs
TSP contract
Leanmanagementoftechnicaloperations
Management focussed on oversight
Elimination / reduction of support activities (purchasing, warranty, accounts payables, other administration)
25 October 2012

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