2nd International Conference on Economics, Finance and Management Outlooks 20-21 December, 2014 Pearl International Hotel, Kuala Lumpur, Malaysia

1. Abstract of Economics, Finance and Management Outlooks, 2014, Vol.2
DOI: 10.18488/journal.1003/2014.2/1003.2
2nd
International Conference on Economics, Finance
and Management Outlooks
20-21 December, 2014
Pearl International Hotel, Kuala Lumpur, Malaysia
Conference Website: www.pakrdw.com
60
Paper ID: 12/14/2
nd
ICEFMO
Organizational Learning and Organizational Performance:
The Case of SMEs in ICT Industry in Malaysia
Gholamreza Zandi1
--- Mohamed Sulaiman2
1
Graduate School of Business, SEGi University, Malaysia
2
Graduate School of Management (GSM) International Islamic University of Malaysia
Abstract
The aim of this research is to empirically test the relationship between organizational
learning and performance in SMEs in the ICT industry in Malaysia. According to the
literature, organizational learning and innovation are crucial factors in organizational
performance but the focus of this study is to determine whether organizational learning
lead to better organizational performance. This study was conducted in a sample of
278 SMEs in Malaysia. The hypotheses in this study were developed to examine the
relationship between organizational learning (OL) and organizational performance
(OP). To conduct the analysis we made use of Analysis of Moment Structure (AMOS)
and Statistical Package for Social Sciences (SPSS). The obtained results support the
hypotheses implying a positive relationship between OL and OP. Several implications
for management and policy are also discussed in light of the findings of this study.
Keywords: Organizational performance, Organizational learning, Small and medium sized enterprises,
and ICT industry.