OPGA Golf Operations
  Trainee Program
Trainee Program Goals


To provide learning opportunities for new golf
  operations staff that have demonstrated a
    pas...
Trainee Program Objectives

To provide golf pros with the skills, insight
     and tools to establish a successful
       ...
Why Develop an Golf
Operations Trainee Program?

A structured learning is a way to better
  engage new staff

    Better t...
Clubs Benefit

  An environment that fosters personal and
             professional growth

Identification, development an...
Trainees Benefit

Positive and constructive feedback on personal
          learning & development areas

             Acce...
Pros Benefit


 Structured method to share ideas, try
        new skills and take risks
Identification of opportunities to...
Where do I go from here?




       McKinley Solutions Inc. © 2009
Training Workshop
      Manual




    McKinley Solutions Inc. © 2009
Workbook Highlights

•   Personal reflection doc
•   Planning the meetings
•   Topics to discuss
•   Giving Feedback




 ...
Workbook Highlights

•   Sample trainee reflection doc
•   Sample learning plan
•   Learning program log
•   Meeting log a...
Training Program




    McKinley Solutions Inc. © 2009
Mark R. Thompson
                        w: www.clubjobs.ca
                    w: www.mckinleysolutions.com
             ...
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OPGA Golf Operations Learning Program 2009 Opga

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OPGA Golf Operations Learning Program 2009 Opga

  1. 1. OPGA Golf Operations Trainee Program
  2. 2. Trainee Program Goals To provide learning opportunities for new golf operations staff that have demonstrated a passion for the job and desire to learn To provide more structure for the training and development of new golf operations staff McKinley Solutions Inc. © 2009
  3. 3. Trainee Program Objectives To provide golf pros with the skills, insight and tools to establish a successful training program. To support new golf operations staff - both young and old - in a structured learning program. McKinley Solutions Inc. © 2009
  4. 4. Why Develop an Golf Operations Trainee Program? A structured learning is a way to better engage new staff Better trained staff with improve customer service and provide more flexible and effective staffing options. McKinley Solutions Inc. © 2009
  5. 5. Clubs Benefit An environment that fosters personal and professional growth Identification, development and engagement of new operations staff Sharing & leveraging strategic knowledge and skill throughout the club McKinley Solutions Inc. © 2009
  6. 6. Trainees Benefit Positive and constructive feedback on personal learning & development areas Accelerated training Increased self-awareness and self-discipline McKinley Solutions Inc. © 2009
  7. 7. Pros Benefit Structured method to share ideas, try new skills and take risks Identification of opportunities to enhance personal contribution to better service and revenue for the club McKinley Solutions Inc. © 2009
  8. 8. Where do I go from here? McKinley Solutions Inc. © 2009
  9. 9. Training Workshop Manual McKinley Solutions Inc. © 2009
  10. 10. Workbook Highlights • Personal reflection doc • Planning the meetings • Topics to discuss • Giving Feedback McKinley Solutions Inc. © 2009
  11. 11. Workbook Highlights • Sample trainee reflection doc • Sample learning plan • Learning program log • Meeting log and action plan McKinley Solutions Inc. © 2009
  12. 12. Training Program McKinley Solutions Inc. © 2009
  13. 13. Mark R. Thompson w: www.clubjobs.ca w: www.mckinleysolutions.com e: mark@clubjobs.ca t: 866-604-6823 X222 www.slideshare.net/clubjobs www.twitter.com/clubjobs www.delicious.com/clubjobs.ca www.flickr.com/photos/clubjobs.ca www.linkedin.com/in/markrthompson McKinley Solutions Inc. © 2009

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