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Clarissa McMickens-Thomas
1532 Collingwood Drive, SE, Marietta, GA 30067 ♦ (770) 528-1342 ♦ clmcmickens@gmail.com
http://www.linkedin.com/pub/clarissa-mcmickens-thomas/37/8a/601
♦♦♦
OBJECTIVE
I seek to contribute to an organization through sharing my unique skill sets:
 Analytical problem solving skills: Ability to identify and solve problems
 Communication skills: Ability to deliver an effective argument and present it professionally to upper
management and team members and strong interpersonal communication skills
 Proficient with Microsoft Office – Word, Excel, and PowerPoint
 Strong written and verbal skills and building relationships at all levels with influence an interaction with upper
management
 Strong leadership skills, fast learner, ability to multi-task, team focused, customer/client focused,
 Excellent time management, self-starter with strong sense of personal initiative and work ethic
 Ability to review data and the root cause, and propose creative solutions with proven track record of acting as a
catalyst for change
 Quickly grasps in-depth understanding of organization department’s operations, processes, and implications on
other departments within the operations function, as well as, other divisions within the organization
 Ability to think broadly and help drive solutions that scale across the organization and possess strong attention
to detail
PROFESSIONAL WORK EXPERIENCE
Cobb County Superior Court, Marietta, GA September 2005 to Present
Deputy Clerk Notary Division
 Responsibilities include: Validates and notarizes legal documentation for cases and going abroad
 Investigates daily inquiries, ensures that all transactions are resolved in compliance with court and state
procedures
 Thorough knowledge of all notarial and authentication functions and handles more complex transactions which
require analytical and problem resolution skills
 Maintains internal operational and financial controls and ensures that they are observed for all transactions
 Implemented online training course to reduce fraudulent activity to 1% and reduce visits from FBI
 Successfully created policy and procedure manuals
 Prepares daily and monthly reports, deposits, and materials relevant to division operations
 Provides support to and training to other personnel within the department
Cobb County Superior Court, Marietta, GA August 2003 to September 2005
Administrative Specialist II Real Estate Division
 Responsibilities include: Input Universal Commercial Code documentation, cancellations, and security deeds
 Answered UCC requests and inquiries received from various channels
 Worked in environment speaking with attorneys, elected officials, and other authorized officials
 Provide extensive support for all aspects of processing UCC documentation for Cobb County
 Assessed customer’s situation and communicated with customers to ensure problems were handled and
resolved in a timely manner
 Proven ability to meet and exceed productivity, compliance, and quality goals consistently by paying attention
to detail
 Prepared daily reports and deposits
ATC/Vancom of Georgia, Marietta, GA May 2001 to August 2003
Executive Assistant Office & General Manager
 Created and established procedure manual and made enhancements and updates when necessary
 Recorded all incoming ticket sales and prepared receipts for payments of tickets and petty cash payments
 Generated expense reports, paid invoices to vendors, and processed purchase orders
 Demonstrated a strong ability of conflict resolution by handling all escalated customer issues and complaints
Clarissa McMickens-Thomas
1532 Collingswood Drive, SE, Marietta, GA 30067 ♦ (770) 528-1342 ♦ clmcmickens@gmail.com
http://www.linkedin.com/pub/clarissa-mcmickens-thomas/37/8a/601
♦♦♦
ADDITIONALWORK EXPERIENCE
Dress Barn, Cartersville, GA: Assistant Manager 1994-1997
Cartersville Primary School: Substitute Teacher 1997-1999
EDUCATION ANDPROFESSIONAL TRAINING
Keller Graduate School ofManagement Marietta, GA
M.B.A.: Accounting (CPA track) Expected Graduation: December 2015
DeVry University Decatur, GA
B.S., magna cum laude, Technical Management: Accounting (GPA: 3.74) March 2014
Chattahoochee Technical College Marietta, GA
A.A.S., Accounting (GPA: 3.32) May 2012
COMMUNITYAFFILIATIONS
Member, National Association of Black Accountants November 2013 to Present
 DeVry University, Decatur Chapter member
 Atlanta Chapter member
Member, National Society of Leadership and Success October 2013 to Present
 DeVry University, Decatur Chapter member
 Presidential Letter of Excellence
Team Leader, American Cancer Society August (2013 & 2014) to October (2013 & 2014)
 Cobb County Breast Cancer Walk
 T-shirt sales and promotion for cause
ACHIEVEMENTS
Keller MBA Success Scholarship Recipient, Keller Graduate School of Management July 2014 to Present
 Admitted into the scholarship program based on a cumulative GPA over 2.80
 Awarded $250 each session for continuous academic excellence
Presidential Scholarship Recipient, DeVry University September 2012 to March 2014
 Admitted into the scholarship program based on a cumulative GPA over 3.32
 Awarded $2010 each session for continuous academic excellence
Customer Service Award, Cobb County Government August 2013
 Honored for 10 years of excellence in serving the customers of Cobb County

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Clarissa mcmickens thomas-resume2015

  • 1. Clarissa McMickens-Thomas 1532 Collingwood Drive, SE, Marietta, GA 30067 ♦ (770) 528-1342 ♦ clmcmickens@gmail.com http://www.linkedin.com/pub/clarissa-mcmickens-thomas/37/8a/601 ♦♦♦ OBJECTIVE I seek to contribute to an organization through sharing my unique skill sets:  Analytical problem solving skills: Ability to identify and solve problems  Communication skills: Ability to deliver an effective argument and present it professionally to upper management and team members and strong interpersonal communication skills  Proficient with Microsoft Office – Word, Excel, and PowerPoint  Strong written and verbal skills and building relationships at all levels with influence an interaction with upper management  Strong leadership skills, fast learner, ability to multi-task, team focused, customer/client focused,  Excellent time management, self-starter with strong sense of personal initiative and work ethic  Ability to review data and the root cause, and propose creative solutions with proven track record of acting as a catalyst for change  Quickly grasps in-depth understanding of organization department’s operations, processes, and implications on other departments within the operations function, as well as, other divisions within the organization  Ability to think broadly and help drive solutions that scale across the organization and possess strong attention to detail PROFESSIONAL WORK EXPERIENCE Cobb County Superior Court, Marietta, GA September 2005 to Present Deputy Clerk Notary Division  Responsibilities include: Validates and notarizes legal documentation for cases and going abroad  Investigates daily inquiries, ensures that all transactions are resolved in compliance with court and state procedures  Thorough knowledge of all notarial and authentication functions and handles more complex transactions which require analytical and problem resolution skills  Maintains internal operational and financial controls and ensures that they are observed for all transactions  Implemented online training course to reduce fraudulent activity to 1% and reduce visits from FBI  Successfully created policy and procedure manuals  Prepares daily and monthly reports, deposits, and materials relevant to division operations  Provides support to and training to other personnel within the department Cobb County Superior Court, Marietta, GA August 2003 to September 2005 Administrative Specialist II Real Estate Division  Responsibilities include: Input Universal Commercial Code documentation, cancellations, and security deeds  Answered UCC requests and inquiries received from various channels  Worked in environment speaking with attorneys, elected officials, and other authorized officials  Provide extensive support for all aspects of processing UCC documentation for Cobb County  Assessed customer’s situation and communicated with customers to ensure problems were handled and resolved in a timely manner  Proven ability to meet and exceed productivity, compliance, and quality goals consistently by paying attention to detail  Prepared daily reports and deposits ATC/Vancom of Georgia, Marietta, GA May 2001 to August 2003 Executive Assistant Office & General Manager  Created and established procedure manual and made enhancements and updates when necessary  Recorded all incoming ticket sales and prepared receipts for payments of tickets and petty cash payments  Generated expense reports, paid invoices to vendors, and processed purchase orders  Demonstrated a strong ability of conflict resolution by handling all escalated customer issues and complaints
  • 2. Clarissa McMickens-Thomas 1532 Collingswood Drive, SE, Marietta, GA 30067 ♦ (770) 528-1342 ♦ clmcmickens@gmail.com http://www.linkedin.com/pub/clarissa-mcmickens-thomas/37/8a/601 ♦♦♦ ADDITIONALWORK EXPERIENCE Dress Barn, Cartersville, GA: Assistant Manager 1994-1997 Cartersville Primary School: Substitute Teacher 1997-1999 EDUCATION ANDPROFESSIONAL TRAINING Keller Graduate School ofManagement Marietta, GA M.B.A.: Accounting (CPA track) Expected Graduation: December 2015 DeVry University Decatur, GA B.S., magna cum laude, Technical Management: Accounting (GPA: 3.74) March 2014 Chattahoochee Technical College Marietta, GA A.A.S., Accounting (GPA: 3.32) May 2012 COMMUNITYAFFILIATIONS Member, National Association of Black Accountants November 2013 to Present  DeVry University, Decatur Chapter member  Atlanta Chapter member Member, National Society of Leadership and Success October 2013 to Present  DeVry University, Decatur Chapter member  Presidential Letter of Excellence Team Leader, American Cancer Society August (2013 & 2014) to October (2013 & 2014)  Cobb County Breast Cancer Walk  T-shirt sales and promotion for cause ACHIEVEMENTS Keller MBA Success Scholarship Recipient, Keller Graduate School of Management July 2014 to Present  Admitted into the scholarship program based on a cumulative GPA over 2.80  Awarded $250 each session for continuous academic excellence Presidential Scholarship Recipient, DeVry University September 2012 to March 2014  Admitted into the scholarship program based on a cumulative GPA over 3.32  Awarded $2010 each session for continuous academic excellence Customer Service Award, Cobb County Government August 2013  Honored for 10 years of excellence in serving the customers of Cobb County