1. E D W A R D R . B R O W N
10141 S. St. Lawrence | Chicago, Il | 773-876-8899 | EdwardB762@gmail.com
OBJECTIVE
Customer service professional, focused on greeting all customers in a friendly and welcoming manner. Seeking
added responsibilities to help operations run smoothly. Customer service worker with exceptional interpersonal
skills. Crew member offering a positive attitude and flexible schedule. Works well independently or with other
team members. Dedicated food service worker, proficient in customer service, food handling, preparation, and
Point of Sale (POS) transactions. Seeking customer service position with opportunities for advancement in
management.
SKILLS PROFILE
Thrivesin fast paced environments
Liftsand carriesup to 185 lbs.
Courteousand professional demeanor
Self-motivated
Honest, trustworthy and punctual
Leadership skills
Dedicated team player
EMPLOYMENT HISTORY
Package Handler , FedEx Ground 10/14/2013 — 3/14/2014
Champaign, Il
Receiveoral instructionsto determineworkassignmentsormaterialor equipment needs
Unload ship cargo, using winchesor other hoisting devices
Carry needed toolsor suppliesfrom storageor trucksand returnthem afteruse.
Direct spoutsand position receptacles, such asbins, carts, orcontainersso they can beloaded
Cook, Buffalo Wild Wings 4/8/2013 — 6/13/2014
Champaign, Il
Provided professional, friendly and engaging service
Followed all safety and sanitation policies when handling food and beverage to uphold proper health
standards Routinely cleaned work areas, glassware and silverware throughout each shift
Developed and maintained positive working relationships with others to reach business goals
7/14/2012-10/15/2012
EDUCATION
GED: ROTC
Lincoln's Challenge Academy - Rantoul, Il
Accomplished 125 hours in GED Exam Prep. Training
Completed Parkland College CIS 101 (4 credit hours)
Completed 40 hours of Individual and Team Drill & Ceremony
Awarded 5 ribbons for academic achievement on GED Exam
Passed the Presidential Physical Fitness Test
Appointed to Student Team Leader and Student Squad Leader
Completed 40 hours of community service