Advanced and Creative Facilitation and Training Techniques

1. A Powerpoint Template
The Big Bang (Training) Theory: Advanced Creative Facilitation & Training Techniques #18NTCtraining
Jeanne Allen, Beth Kanter, Cindy Leonard Collaborative Notes Link: http://po.st/18NTCtraining

2. Jeanne Allen (@jeanneallennc
Principal at Jeanne Allen Consulting,
BoardSource Certified Governance Trainer
Beth Kanter (@kanter)
Master Trainer, Speaker,
Author of “The Happy, Healthy Nonprofit”
Cindy Leonard (@cindy_leonard)
Consulting Team Leader at Bayer Center for Nonprofit
Management at RMU, Adobe Education Trainer

4. Basic Facilitation & Training Skills:
• Making everyone feel comfortable
and valued
• Encouraging participation
• Prevention & managing conflict
• Listening & observing
• Guiding the group
• Ensuring quality decisions
• Ensuring outcomes-based meetings
• Charting/Note Taking

5. Why Use
Creative
and/or
Advanced
Methods?

6. Generating Ideas
Adding the Fun
Decisions & Reflection

7. Generating Ideas

8. Facilitating Brainstorming Sessions

9. Alex F. Osborn credited with inventing the process of organized ideation in the 50’s
Brainstorming: Use Brain to Storm a Problem

10. Benefits: Brainstorming or Idea Generation Techniques
• Generates many ideas to a
problem leading to best solution
• Ideas for programs and
campaigns
• Ideas to apply skills or concepts
being trained on
• Gives people a voice
• Improves your nonprofit’s
problem-solving muscle

11. Creativity is so delicate a
flower that praise tends to
make it bloom while
discouragement often nips it
in the bud.” - Alex Osborn

12. Brainstorming Warm Up Exercise: Planning A Party

13. Two Basic Approaches
Collaborative Idea Generation Independent Idea Generation

15. Step-by-Step

16. Simple – Short – Open
Not Too General or Narrow
Pre-work/Part of Process
Step-by-Step: Before
Roundtable to avoid social loafing
Diversity of participants
# of participants
Length of time for session (60 min.)

17. 1. Share ground rules. Do warm up exercise.
2. Write the initial topic/question on flip chart so everyone can see it.
3. Brainstorm brainstorming questions– no solutions or no preambles. Capture.
Redirect any responses that suggest answers.
4. Select one or two questions for the brainstorm.
5. Generate ideas (Group structured or unstructured or individual/share).
6. Enforce the ground rules. Capture the ideas. (Scribe or sticky notes)
7. Clarify. Cluster similar ideas. SCAMPER.
8. Close the session. Get feedback on which ideas should be looked at further.
Schedule next session.
DURING: Process Steps
60 minute session

19. AFTER
• No final decisions during a brainstorming session.
• Let ideas marinate for a few days before you bring
them together to make any decisions.
• Send out a summary of the ideas generated
• Follow up meeting using evaluation/decision-making
facilitation

20. Stick to your facilitator role and encourage feedback, but
prevent people from blasting others’ ideas. Creating a
positive culture of brainstorming. If people think their
ideas will be shredded, they might not want to contribute
in future sessions.

21. Adding the Fun

24. Starter Ideas…

29. https://social-media-game.wikispaces.com/

34. Decisions & Reflection

35. Decision Making

36. Decision Making

38. Importance

39. Importance
Strategic
High
Value
Luxury
Target

40. So what…
Now what?

41. What are you
going to do on
Monday morning?

42. Q & A

43. Thank you!
#18NTCtraining
Collaborative Notes Link:
http://po.st/18NTCtraining