1. Christina M. Cerqua
___________________________________________________________________________________________
411 Hillwood Road Pittsburgh, Pennsylvania 15209 412.772.1942
E-mail: rcerqua411@comcast.net
PROFESSIONAL PROFILE
• Proven ability to build and maintain professional relationships
• Proven ability to multi-task, very detailed oriented and a self-starter with the willingness to learn new
responsibilities quickly and efficiently
• Eager to contribute to the growth of a progressive organization and department
• 20+ years experience as an Administrative Assistant
• Highly motivated and strong work ethic with the ability to work independently
• Microsoft Office 2010 programs - Word, Excel, PowerPoint, Access, Outlook, Publisher
PROFESSIONAL EXPERIENCE
HM Insurance Group - Pittsburgh, PA. (October 2013 – Present)
Executive Administrative Assistant – SSS - Finance
• Support Director of Finance, Support Vice President of Actuary, and Director of Regulatory Compliance &
staffs.
• Responsible for monthly reporting to other areas within Highmark & outside Customers for Sales information
• Responsibilities include typing, word processing, proofreading, handling of high volume phone calls, preparing
expense reports, monthly reports, maintaining and organizing files, copying, reviewing and distributing mail,
greeting visitors, ordering departmental supplies, scheduling multiple calendars, making travel arrangements.
• Involved in the Finance Employee Engagement Team which plans Teambuilding events, National Kidney
Foundation yearly event and year end activities.
Highmark Blue Cross Blue Shield - Pittsburgh, PA. (9/2001 – 10/2013; 9/1999-9/ 2001)
Administrative Assistant – Sales, Regional Markets
• Supported Director, 14 Client Managers and 10 Account Service Managers
• Responsible for monthly reporting to other areas within Highmark & outside Customers for Sales information
• Responsibilities include typing, word processing, proofreading, handling of high volume phone calls, preparing
expense reports, approve vacation time through our time management system, monthly reports, maintaining
and organizing files, copying, reviewing and distributing mail, greeting visitors, ordering departmental supplies,
brochures, scheduling multiple calendars, making travel arrangements and move coordinator for the Sales
Team.
• Coordinated events such as the USW convention in Atlantic City, NJ; International Foundation of Employee
Benefits Conference (IFEBPC) in San Antonio, TX and Las Vegas, NV for our Labor Union customers. Was
responsible for coordinating Guests Lists, Name Badges, Food Selection and entertainment for the
Conference. Also was a key player in conference giveaways and worked with JORAL Concepts in selecting
items for our customers as a thank you gift for attending our party.
Information Technician – Marketing Research and Competitive Intelligence, Pittsburgh, PA. (9/1999-9/2001)
• Responsible for scheduling and setting up meetings for the Director and Vice President of Marketing
• Maintain database for Market Research information
• Creation of PowerPoint presentations for Senior Management on an as needed basis
• Monitor budgeting system for year end
• Pay vendor invoices through PeopleSoft System
Fisher Scientific Company L.L.C. – Pittsburgh, PA. (July 1997 – September 1999)
Administrative Assistant – Marketing Department
• Assisted in the development of monthly product promotions with Marketing Managers.
• Coordinated all travel arrangements for senior management, documenting and submitting all subsequent
expense reports for reimbursement.
• Create and edit PowerPoint presentations
• Create and maintain detailed monthly sales reports for tracking sales data of over 100 suppliers.
• Responsible for bi-monthly communication mailings to the field sales force
• Schedule meetings and appointments for 10 marketing personnel with 60 outside vendors

2. • Successfully manage high call volume for the Senior Vice President, 2 Marketing Managers and 7 Product
Managers
• Organize, schedule and document customer focus panels
Highmark Blue Cross Blue Shield - Pittsburgh, PA. (July 1991 – July 1997)
Account Processor / Administrative Assistant – Marketing Department
• Update and maintain Corporate Client and Rate Renewal files
• Prepare proposals for Marketing Representatives
• Maintain monthly reports
• Distribute daily workload reports
• Create files and generate reports utilizing Easytrieve programming
• Perform word processing, filing, answering telephones, faxing, scanning, handling mail on a daily basis
• Completed group supply request from Administrators, Account Representatives and Marketing
Representatives
• Maintained and ordered office supplies for the Marketing Department
EDUCATION
Business Certificate, May 1990
Community College of Allegheny County, Pittsburgh, PA.
REFERENCES
Available on request