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Increasing Your Sales
With Mortgage Quest
Chris Carter
Market Focus, Inc
Market Focus, Inc.
 First to Develop Custom CRM for the
Mortgage Industry in 1992
 20,000 Clients in U.S., Canada, Australia,
New Zealand
 Automated Marketing Strategies
 High Quality Marketing Content
 System Integration with MS Office,
Encompass, Calyx, etc
 Expansion to Real Estate, Insurance and
Sales Professionals
Top 100 Innovative Companies 2014
(Housingwire.com)
PC
Access Anywhere
Internet WebDesk
iPad, iPhone,
Others
Mac
Local Printer
Office
Home
On the Road
Single
Team
Multi-User
Bundled Services
OriginationPro Newsletter and Email Library
Digital Ecards
Realtor Cobranding
Loan Processing Milestone Communication
Email Marketing System
Complete Market Focus Letter and Email Library
OriginationPro Marketing System
Dave Hershman – Industry Expert and Author
• Weekly Real Estate News & Economic Commentary
• Market Reports Without Complex Charts
• Timely Responses to Industry and Market Changes
• Sales Advice for Your Referral Partners
• Real Estate and Mortgage Finance Articles
• 200 Email Targets Realtors, Prospects, Past Customers
and others
Marketing Topics
• Business Planning
• Finance
• Home Ownership
• Marketing Tips
• Motivational
• Past Customer
• Real Estate Sales
• Real Estate Listing
• Recruiting
• Referral
• Refinance
• Sales Techniques
• Economic Commentary
• Interest Rate Overview
• Real Estate News
• Customized to Loan
Officer
Market Focus Marketing System
600 Letters and Email
• Designed to Build Long-Lasting Business Relationships
and Generate Referrals
• Installed into Drip Marketing Campaigns
• Can be Edited Using Microsoft Word
• Has Digitized Photo and Scanned Signature
• E-mail Header and Signatures can be Customized
Marketing Topics
• Prospect Refinance
• Prospect Purchase
• Past Customers
• Loan Processing
• Realtor Approach
• Credit Repair
• First Time Buyer
• Home Ownership
• Alternate Referral
• Referral Thank
• FSBO
• Special Interest
Market Focus Ecards
• Holiday & Seasonal
• Birthday
• Referral Thank You
• Referral Request
• Business Thank You
• Wedding Anniversary
• Mortgage Specific
Holiday Ecard
July 4th Ecard
Halloween Ecard
Birthday Ecard
Veterans Day
Realtor Marketing with Mortgage Quest
• Cobranding Increases Realtor Referrals
• Adds Value to Your Realtor Relationships
• Stays in Contact with Prospects for 2 ½
Months
• Stays in Contact with Past Clients for 5 Years
• Communicate Status of Referrals Received
• Market to Realtors Involved in Transactions
• Loan Status Updates While the Loan is In
Processing
• Post Closing 3,6,12 Months – Remind
Realtors of Success Past Closings and Ask
for Business
Loan Status Communication
• Enhances Communication with Everyone Involved
• Reduces Phone Calls and Email About Status
• Increases Customer Satisfaction
• Enhances Professionalism
• Co-Branded with Realtors
• Customizable to Trigger Email on Import or within
MQ
Loan Status Communication
Custom 1
Custom 2
Custom 3
Custom Status Update
Custom Status Update
In Touch Today Newsletter
 Consumer Oriented
 Created Monthly
 Branded to Agent
 Interactive Links
 Very Visual
Automated Email Service-Done For You
 Daily Birthday E-Cards For You
 Weekly OriginationPro Newsletter For You
 Monthly Holiday or Season E-Cards For You
 Monthly In Touch Today Newsletter (New)
Email Service Report
Email Marketing
SendGrid Email Service – High Deliverability
 Dedicated Email Service (SPF,DKIM Certificates)
 Unlimited Email
 Email Statistics
 List Management (Opt-Outs, Bounces, Blocks, Invalid)
Updates Database Automatically
Email Characteristics
 Send HTML Email from Anywhere
 Email is Sent Individually and Shows in InBox (No
Distribution Lists)
 Send Attachments
 Send Using Loan Officer’s Email Address
 No ―Sent on Behalf of‖ Messages
 Send Broadcast Email to Your Entire Database or
Specific Groups of People
Video Email Service – Add On Service
 More Powerful than Text
 Easier to Create
 More Personal
 Builds More Trust
 Connects Better with Clients
 Fastest Growing Segment on the Internet
 Integrated Into Mortgage Quest
 Added to Newsletters, Ecards, and Custom Email
 Create Video Email Drip Campaigns
 Create Video Library for Easy Access
 Outlook Plugin Makes it Super Easy to Record and
Send On Demand
CoVideo Template
CoVideo Template
CoVideo Template
InfoHounds Just Listed Alerts – Add On
 Upload Mailing Addresses of Past Customers
 InfoHounds Notifies You When They List Their
Homes for Sale
 Leads are Imported Directly into Mortgage
Quest
 Drip Campaigns Designed for InfoHounds
Leads
 Lead Management Dashboard and Reporting
Special Pricing for Mortgage Quest Users
InfoHounds Report Example
Neighborhood Sales Report – Add On
 Upload Mailing Addresses of Past Customers
 Generates Sales Activity Data in Their
Neighborhood
 Sent Automatically Monthly
 Cobranded
 Single
 Embedded in Newsletter
 Includes Google Maps and Listing Information
 Makes Every Email Unique to Client
Neighborhood Sales Report – Add On
Mortgage Quest Internet WebDesk
 Complete Email and Letter Library—Over 800
 Digital Newsletter from OriginationPro
 Digital E-Cards
 Microsoft Office 2010
 Realtor Cobranding Module
 Sendgrid Email Service (10,000 email per month)
 Special Offer - No Set Up Fee (Normally $195)
 Month to Month
 Unlimited Training and Support
 Data Conversion and Import Service
Contact: Sales@emarketfocus.com 858-536-9034
Group Demos Available

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Mortgage CRM Made Easy with Mortgage Quest

  • 1. Increasing Your Sales With Mortgage Quest Chris Carter Market Focus, Inc
  • 2. Market Focus, Inc.  First to Develop Custom CRM for the Mortgage Industry in 1992  20,000 Clients in U.S., Canada, Australia, New Zealand  Automated Marketing Strategies  High Quality Marketing Content  System Integration with MS Office, Encompass, Calyx, etc  Expansion to Real Estate, Insurance and Sales Professionals Top 100 Innovative Companies 2014 (Housingwire.com)
  • 3. PC Access Anywhere Internet WebDesk iPad, iPhone, Others Mac Local Printer Office Home On the Road Single Team Multi-User
  • 4. Bundled Services OriginationPro Newsletter and Email Library Digital Ecards Realtor Cobranding Loan Processing Milestone Communication Email Marketing System Complete Market Focus Letter and Email Library
  • 5. OriginationPro Marketing System Dave Hershman – Industry Expert and Author • Weekly Real Estate News & Economic Commentary • Market Reports Without Complex Charts • Timely Responses to Industry and Market Changes • Sales Advice for Your Referral Partners • Real Estate and Mortgage Finance Articles • 200 Email Targets Realtors, Prospects, Past Customers and others Marketing Topics • Business Planning • Finance • Home Ownership • Marketing Tips • Motivational • Past Customer • Real Estate Sales • Real Estate Listing • Recruiting • Referral • Refinance • Sales Techniques
  • 6. • Economic Commentary • Interest Rate Overview • Real Estate News • Customized to Loan Officer
  • 7. Market Focus Marketing System 600 Letters and Email • Designed to Build Long-Lasting Business Relationships and Generate Referrals • Installed into Drip Marketing Campaigns • Can be Edited Using Microsoft Word • Has Digitized Photo and Scanned Signature • E-mail Header and Signatures can be Customized Marketing Topics • Prospect Refinance • Prospect Purchase • Past Customers • Loan Processing • Realtor Approach • Credit Repair • First Time Buyer • Home Ownership • Alternate Referral • Referral Thank • FSBO • Special Interest
  • 8. Market Focus Ecards • Holiday & Seasonal • Birthday • Referral Thank You • Referral Request • Business Thank You • Wedding Anniversary • Mortgage Specific
  • 14. Realtor Marketing with Mortgage Quest • Cobranding Increases Realtor Referrals • Adds Value to Your Realtor Relationships • Stays in Contact with Prospects for 2 ½ Months • Stays in Contact with Past Clients for 5 Years • Communicate Status of Referrals Received • Market to Realtors Involved in Transactions • Loan Status Updates While the Loan is In Processing • Post Closing 3,6,12 Months – Remind Realtors of Success Past Closings and Ask for Business
  • 15. Loan Status Communication • Enhances Communication with Everyone Involved • Reduces Phone Calls and Email About Status • Increases Customer Satisfaction • Enhances Professionalism • Co-Branded with Realtors • Customizable to Trigger Email on Import or within MQ
  • 16. Loan Status Communication Custom 1 Custom 2 Custom 3
  • 19. In Touch Today Newsletter  Consumer Oriented  Created Monthly  Branded to Agent  Interactive Links  Very Visual
  • 20. Automated Email Service-Done For You  Daily Birthday E-Cards For You  Weekly OriginationPro Newsletter For You  Monthly Holiday or Season E-Cards For You  Monthly In Touch Today Newsletter (New)
  • 22. Email Marketing SendGrid Email Service – High Deliverability  Dedicated Email Service (SPF,DKIM Certificates)  Unlimited Email  Email Statistics  List Management (Opt-Outs, Bounces, Blocks, Invalid) Updates Database Automatically Email Characteristics  Send HTML Email from Anywhere  Email is Sent Individually and Shows in InBox (No Distribution Lists)  Send Attachments  Send Using Loan Officer’s Email Address  No ―Sent on Behalf of‖ Messages  Send Broadcast Email to Your Entire Database or Specific Groups of People
  • 23. Video Email Service – Add On Service  More Powerful than Text  Easier to Create  More Personal  Builds More Trust  Connects Better with Clients  Fastest Growing Segment on the Internet  Integrated Into Mortgage Quest  Added to Newsletters, Ecards, and Custom Email  Create Video Email Drip Campaigns  Create Video Library for Easy Access  Outlook Plugin Makes it Super Easy to Record and Send On Demand
  • 27. InfoHounds Just Listed Alerts – Add On  Upload Mailing Addresses of Past Customers  InfoHounds Notifies You When They List Their Homes for Sale  Leads are Imported Directly into Mortgage Quest  Drip Campaigns Designed for InfoHounds Leads  Lead Management Dashboard and Reporting Special Pricing for Mortgage Quest Users
  • 29. Neighborhood Sales Report – Add On  Upload Mailing Addresses of Past Customers  Generates Sales Activity Data in Their Neighborhood  Sent Automatically Monthly  Cobranded  Single  Embedded in Newsletter  Includes Google Maps and Listing Information  Makes Every Email Unique to Client
  • 31. Mortgage Quest Internet WebDesk  Complete Email and Letter Library—Over 800  Digital Newsletter from OriginationPro  Digital E-Cards  Microsoft Office 2010  Realtor Cobranding Module  Sendgrid Email Service (10,000 email per month)  Special Offer - No Set Up Fee (Normally $195)  Month to Month  Unlimited Training and Support  Data Conversion and Import Service Contact: Sales@emarketfocus.com 858-536-9034 Group Demos Available