1. CHARLES (CHIP) W. BOYD, JR.
109 Winding Brook Dr. Lumberton TX, 77657
817-734-9934 • boyd_chip@yahoo.com
MANAGEMENT/ TEACHING / COACHING
Offering 20 plus years of professional experience impacting organizational performance through the
execution of multi-tasking, operations, project design and strategic planning in program management.
Have expertise in directing teams for delivery of exceptional knowledge, performance and service for the
members and clients by training and empowering employees.
EDUCATION AND CERTIFICATIONS
Schreiner University, B.A.,Exercise Science
Lon Morris College, A.A. Degree
A+ Texas Teachers, Alternative Certification
Health EC-12 / Physical Education EC-12
AREAS OF EXPERTISE
 Team Building  Strategic Planning  Leadership
 Program Design  Program Management  Program Evaluation
 Budget Administration  Professional Development  Fund-Raising Campaigns
TECHNICAL SKILLS: Microsoft Word • Excel • Outlook • Aspen • CSI • Windows
PROFESSIONAL EXPERIENCE
HEALTH FITNESS, CHRISTUS HOSPITAL ST ELIZABETH 2012-
WILTON P. HEBERT HEALTH & WELLNESS CENTER, Beaumont, TX
General Manager/Area Manager
Oversee daily operations through 135 employees across accounting,business development, sales,
operations, spa and programming. Manage a $4 million dollar book of business,for a full-amenity Health
and Wellness Center in Beaumont TX and a Community Center in Crosby MN. Control development of
the annual budget, organizational communications, membership development, retention, customer
service, staffing, and operational performance in addition to performance measurement and reporting.
Operational Responsibilities:
 Plan, develop and implement organization policies and goals.
 Coordinate activities of departments such as operating, planning, sales, marketing and
maintenance to effect operational efficiency and economy.
 Serve as primary contact to St. Elizabeth Hospital, Hallett Community Center and Health Fitness
Corporation.
 Direct the generation of the monthly metric and management reports for both sites.
 Analyze and prepare center budgets and allocate operating budget to departments.
 Confer with supervisory personnel and review activity, operating, and sales reports to determine
changes in programs or operations.
 Direct preparation of directives to division or department administrator outlining policy, program
or operation changes to be implemented.

2. 2
Key Accomplishments:
 Renewed contract with client from a 3 year extension to a 5 year extension.
 Upgraded the fitness floor with a new multi-purpose lease with state-of-the-art equipment and
constantly update the center with in line item expenses without the use of Capital.
 Was able to acquire MY Zone for our members and the facility.
 Took over Spa services from the hospital and was able to redesign an existing area to accommodate
6 treatment rooms. Acquired all spa staff and spa equipment and intergraded the service line into
wellness center budget.
 Grew staffing model from 31 FTE’s to 37 FTE’s which generated more revenue for Health Fitness.
 Exceeded 5 year budget expectations of 3 million dollars by 300K for the hospital and achieved
yearly bonus for Health Fitness of 25K for the past 3 years.
 Work directly with Regional Vice President as Area Manager for our Fitness Center book of
business.
 Took Program Revenue from 137K a year to over 500K a year and continues to grow.
 Grew membership by over 1000 members in the past 5 years and cut attrition by 7%.
 Received the Health Fitness Presidents Award for 2015.
HEALTH FITNESS, HCSC BLUE CROSS BLUE SHIELD 2010-2012
THE MOTIVA FITNESS CENTERS, Richardson, TX
Contract Manager
Oversee daily operations through 9 employees across business development, member sales, operations and
fitness departments, for four sites for Blue Cross Blue Shield of TX, OK, NM and IL (HCSC). Control
Development of P&L,programs and membership. Opened facility in August of 2010 and was instrumental
in the design phase and Grand Opening for all three centers. Work directly with client on a day to day
operational basis.
Operations Highlights:
 Have exceeded all budgeted membership growth expectations.
 Presented a business plan to increase profit margins and future membership growth.
 Realized growth and exceeded profit margins from the date of startup.
 Presented a 2011 Health Fitness marketing plan to support Motiva and BCBS so we seem as one
across the organization.
Key Accomplishments:
 Upgraded the fitness floor during construction from carpet to rubberized flooring.
 Designed the floor space and placement of all fitness equipment for all four centers.
 Restructured the organizational chart to improve reporting processes and the methods used to
address criticalissues.
 Designed and supervised the addition of a 1,500 square foot group exercise studio.
 Supervised all centers from Richardson Texas.
ORANGEFIELD ISD, Orangefield, TX 2009-2010
Teacher / Coach
Responsible for teaching 8th
grade Character Development class which included the building blocks for a
well-balanced life style. Taught 6th
grade P.E. and Pre-K P.E on two different campuses and followed all
State TEKS guidelines. Coaching responsibilities were as follows; Varsity and Jr. High Football, Varsity
and Freshmen Basketball and Varsity and Jr. High Track.

3. 3
Key Accomplishments:
 Key figure in getting new recording software for the Athletic Department which is called DSV.
Learned and taught new software to coaching staff and was responsible for all video cut-ups and
highlights.
 Led the freshmen basketballteam to a 20 and 4 record and to a three way tie for Co-District
Champs.
 Received recognition as Sub Varsity Coach of the year by the Orange Leader best of the best.
HEALTH FITNESS, MAGUIRE PARTNERS 2004-2008
THE SOLANA CLUB, Westlake, TX
Director
Oversee daily operations through 78 employees across accounting, business development, sales, operations,
programming, fitness, and tennis departments. Manage profit and loss of a $2.1 million full-amenity health
club. Control development of the annual budget, organizational communications, membership
development and retention, customer service, staffing, and operational performance in addition to
performance measurement and reporting.
Operations Highlights:
 Researched current contracted service practices and demonstrated inefficiencies, expenses, and
lack of controls to senior management.
 Presented a plan to increase profit margins and future growth despite a potential loss of clients at
the onset.
 Realized growth in profit margins from 10-15% to 35-45%; gained better control of programs by
permanently hiring the contractors as employees.
 Exceeded 2008 budget expectations after the contractor initiative was put in place.
 Decreased bad debt from $24,000 to $3,000 annually by adopting EFT processing after conducting
a comprehensive membership dues collection analysis.
Key Accomplishments:
 Upgraded the fitness floor without cutting into out-of-pocket expenses with a $250,000 lease for
state-of-the-art equipment.
 Championed for a new fitness desk to provide more accessibility to staff and enhance customer
service.
 Restructured the organizational chart to improve reporting processes and the methods used to
address criticalissues.
 Implemented online bill pay for accounts payable.
HEALTHFITNESS, TEXAS INSTRUMENTS 2002-2004
TEXINS ACTIVITY CENTER, Dallas, TX
Fitness Operations Manager
Managed overall operations through 106 employees across three fitness center sites for Texas Instruments
(TI) employees and the local community located in Dallas, Plano, and Sherman, TX. Controlled profit and
loss, forecasting, capital improvements, programs, and marketing of an operating budget in excess of $1.2
million. Collaborated across Health Fitness and TI in program development and strategies to promote the
organization.

4. 4
 Researched equipment for purchase,managed equipment leases, and facilitated new equipment
setup, design, and delivery.
 Collaborated with vendors, staff, and maintenance to manage equipment installations.
 Developed key relationships with vendors to ensure the best deal for HealthFitness and TI.
 Implemented a new personal training program focused on driving revenue and interest in the new
line.
 Implemented a change in the pool filtration from Bromine to Chlorine so the pool may be more
efficient.
WELLBRIDGE, SIGNATURE ATHLETIC CLUB, Dallas, TX 1999-2002
Operations Manager, 2000-2002, and Athletic Director, 1999-2000
Managed a $1.4 million budget and 25 employees across housekeeping, maintenance, front desk, kids’
club, and massage.
 Oversaw the daily operations.
 Controlled the capital budget and improvements and served as the club’s purchasing agent.
 Recruited all fitness, aerobics, and personal training staff.
 Maintained fitness equipment, handled installations, and managed vendors.
PARK CITIES YMCA, Dallas TX 1997-1999
Assistant Sports Director
Managed all strategic marketing, promotion, and fund-raising for the youth sports activities. Recruited
and supervised more than 50 contractors across the sports organization and 200 volunteers.
 Cultivated relationships, retained existing volunteers, and strengthened a solid volunteer base to
serve as fund-raisers, coaches,and referees.
 Led operational activities, forecasted the $300,000 annual budget, performed data entry, and
developed a comprehensive schedule. Played a key role in annual fund-raising campaign.
HILL COUNTRY YMCA, Kerrville, TX 1995-1997
Program Manager
Designed and implemented challenging youth sports and activities across the Hill Country region.
Planned and monitored all youth programs with teams of over 20 referees, 10 day camp staff, youth
coaches and 150 volunteers. I arranged all field and gym events for camps and field days. Developed and
managed the $100,000 annual program budget and participated in annual fund-raising campaign.