How Leading Companies Deliver Value with People Analytics
New resume
1. Robert R. Starkey
502 Hialeah Drive Bonaire, GA 31005 bobstarkey50@gmail.com 860-422-5478
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PROFESSIONAL PROFILE
30 years U.S. Air Force expertise. Attained highest enlisted rank of Chief Master Sergeant, Congressionally
controlled, only 1% of Air Force enlisted force can obtain. 16 years in recruiting service, 12 consecutive years
awarded as Top Recruiting Service in Department of Defense, outperforming 9 other recruiting services.
Engineered a Career Management Program that was adopted and still in use by the Air Force Reserve
Command for over 80K + personnel. 14 years in aircraft maintenance. Positive, adaptable, motivated, loyal,
and people person individual forged by success.
* Project Management * Cost Management * Risk Management
* Change Management * Total Quality Management * Feasibility Study
AFJROTC Instructor Educated and trained high school students in Air Force Curriculum to instill responsibility,
Mohave High School character and self-discipline. Facilitated 200k+ in equipment accountability.
2013 – Present * Improved cadet enrollment, achieved highest number of students enrolled in past 14
years by creating positive environment and rifle demonstration team to perform at middle
schools and in the community to create awareness for the program
* Authored 30K + in grants to buy equipment and trips to further the education of the students.
* Earned 80 hours of professional development
* Developed leadership course, highly praised, funded by grant from 21st Century Learning.
* Coached drill, physical training and demonstration teams, all award winning.
U.S. AIR FORCE:
Command Chief Advised Commander on organizational polices, readiness, training, professional development
2010 – 2013 and utilization of the force for 654 personnel. Consulted senior leadership on disciplinary
actions and promotions. Interact and established rapport with other service counterparts.
* Engineered a training management system to track all new hire training, resulted in a
20% decrease in training time.
* Oversaw annual performance appraisals for 515 personnel, with 100% on time and
accurate.
* Reorganized Recruiting Service, lessoning personnel by 15%, improved production
by 20%.
* Authored 6 articles on leadership and professional development.
* Revitalized Personal Development Program, resulting in the highest number of enlisted
personnel achieving college degrees in Recruiting Service history.
Recruiting Service Established and regulated regional sales goals. Execute strategic plan to achieve
Manager Congressional controlled personnel strength. Motivated and inspired over 300+ sales
2009-2010 force to reach goal. Directed the training of all sales personnel.
* Attained highest annual goal in Recruiting Service history, assessed 10,500 new
personnel.
* Improved chronic Recruiting Service manning deficiencies, corrected with forward
planning and sustained hiring of new personnel annually.
* Motivated and directed 300+ sales force by using incentives to surpass monthly goals.
Program Manager Tracked sales production trends, demographics and lead generation to achieve year end
Air Force Reserve personnel strength of 86K. Raise brand awareness. Lobby, procurement and execution
Advertising of annual 20+ million dollar budgets. Compose, edit and enforce civilian advertising
2006-2009 company contract.
* Generated 50 million dollars in free advertising, utilizing state of the Art PSAs.
* Implemented sales/marketing training, raising production by 20% in the first year.
* Initiated first ever call center, 40% time saving in lead refinement for sales force.
* Enforced advertising contract with no irregularities noted, balanced budget every year.
2. Robert R. Starkey
502 Hialeah Drive Bonaire, GA 31005 bobstarkey50@gmail.com 860-422-5478
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Regional Sales Directed 14 salesperson in 12 locations in 4 states. Produce, monitor and analyze metrics
Manager to set monthly sales goals. Managed annual budget of 120K. Trained sale force in
2004-2006 IMPACT selling system. Utilize media such as direct mail, radio, TV and social media to
generate quality leads.
* Showcased historically low production region to top performing region in all Recruiting Service.
* Region exceeded goal every year; 110% in 2004, 118% in 2005 and 133% in 2006.
* Executed detailed training to sales force, resulted 34% increase in accession rate by each
recruiter.
* United sale force, every recruiter achieved or exceeded monthly and annual goals.
* Revitalized local advertising program, generated 250% more leads.
Health Professions/ Develop leads through zone prospecting, composing direct mail, consulting with civic leaders and
Line Recruiter other media sources. Accomplished presentations at hospitals, residencies, medical schools and
1997-2004 high schools. Conduct Interviews, prepared employment contracts, and provide customer service
after the sale.
* Boosted sales in office slated to close due to low production, into top performing office in the
region.
* Awarded prestige’s “Century Club Award” for accessing 100 new recruits into the Air Force
Reserve, in one year.
* Earned 99.8% outstanding rating on customer service surveys.
* Attained “Top Doc Award” for outperforming all Medical Recruiters in the nation in one year.
Aircraft Maintenance Removed and installed aircraft engine and components. Conducted functional tests of repaired
1983-1997 engines, components, and systems. Adjusted, aligned, and rigged aircraft systems. Supervised
and performed aircraft jacking, lifting, and towing operations. Used conventional or automated
technical data to diagnose and solve maintenance problems on aircraft systems. Serviced
aircraft, post flight, preflight, thru-flight, special inspections and phased inspections.
Accomplished repair and reclamation and maintenance support functions. 6 years experience in
Transit Alert. Qualified on T-38, F-15, F-16, A-10, C-130, C-21, KC-135 aircraft.
President/CEO Controlled all functions and visions of the organization. Define strategic plans and mission
AFRC/RS Chiefs Grp statement to advance the organization objectives. Audit activity reports and finical statements to
2006-2012 determine progress and accomplished annual corporate tax filings. Forge relationships and fund
raising events with donors to ensure substantial donations are achieved.
* Converted Private Organization to a Non-Profit Organization.
* Generated 75K in donations, highest revenues in organization history.
* Assisted more than 50 individuals receiving funds for education, disaster relief, medical
expenses, charities and personal matters.
EDUCATION, TRAINING, CLEARANCE, CERTIFICATIONS & COMPUTER SKILLS
Masters of Business Administration, Columbia Southern University
Bachelor’s degree in Business Administration, Columbia Southern University
Associates degree in Tactical Aircraft Maintenance, Community College of the Air Force
Training:
Joint Senior Enlisted Professional Military Education, Air University, Maxwell AFB, AL.
Senior Non-Commissioned Officer Academy, Air University, Maxwell AFB, AL.
Non-Commissioned Officer Academy, Air University,
NCO Leadership School, Air University
Security Clearance: Top Secret, 2011
Certifications:
Certified IMPACT Selling Professional, the Brooks Group
Instructor IMPACT Sales System, the Brooks Group
Certified Medical Staff Recruiter, the American College of Medical Practice Management
License:
FAA Airframe and Power Plant
Computer Skills:
Highly proficient in Microsoft Office, Word, Outlook, Excel and PowerPoint