1. Pankaj Sharma
Objective: Seeking successful career in a growth oriented organization, which fully utilizes my zeal
and commitment towards my work and gives me a competitive atmosphere to check my enthusiasm
and expertise resulting in my self-development.
Work Experience: 5 Years, 11 Month
Visa Detail – US (B1/B2), valid till 2023
Present Employment:
EXL Services Pvt Ltd - Since August 2009
Current Profile: Assistant Manager
Key Responsibilities:
 Transitioned Vendor Payable, Vendor Setup and Check Endorsement process in Procure to pay
tower
 Additional charge of Procurement process
 Weekly Dashboard and calls with internal and external stakeholders
 Implementation of several process improvement projects
 Complete ownership of monthly incentives and annual appraisal of the team
 Played a pivotal role in Stabilizing the process at EXL by my pro-active approach ensuring the
team not just met but exceeded all SLA’s. As a result team won the best team award for the
year 2013.
 Managing updates & disseminating the same for team better accuracy & efficiency. As part of
knowledge management conducting Monthly Process Knowledge test
 Month end close
 Submission of Trail Balance on HFM
 Monthly Reconciliations (Blackline tool for recons)
Extra Initiatives
 Creation of macro for automated calculation
 Creation of date automatic sheet
 Creation of macro for automation of journal entries and other task
 Conducting Ms-Excel Training
 Conducting Presentation session
Previous Profile: Sr. Executive
Key Responsibilities:
 Part of the AP process of an Insurance Major
 Taking care of Vendor Payable and also trained on Vendor Setup and T&E
 Creating SOP’s for the mentioned processes

2.  Conducting new hire training
 Implemented improvement ideas
Extra Initiatives
 Involved in CSR initiative (You Can Bring a Smile)
 Provided training for Ms Excel
 Provided ideas for auto calculation and creation of macro for auto fetching
 Provided idea to improve QA results by removing any biasness and increasing side by side
 Conducted session on SHL methodology and analysis criteria
Prior Key Responsibilities:
Aug, 2009 – Mar, 2011 – Executive/Back up Quality compliance Auditor
 Part of the AP process
 Taking care of Vendor Payable and Vendor Setup
 Supervise and perform internal/external QA to ensure success of all operations and resolution
 Responsible for overseeing the implementation of new systems
 Ensure that performance metrics are achieved by creating and maintaining an effective team
environment within the Network Intelligence group
 Coordinate with the team to identify process improvement opportunities
 Monitor, measure and report team performance metrics
 Deliver/facilitate training (both new and ongoing)
 Consistently analyze quality results for error trends
 Identify root cause of errors and opportunities for defect reduction
 Analyze and develop overall improvement plans (Process and individual)
 Administrative responsibilities as assigned
Training Attended
 Fish Culture
 Whale Culture
 Impactful Presentation
 Advance Excel
 Basics of F&A
 High Impact Presentation
 Communications Skills
 Coaching and Feedback Skills
Key Attainments:
 Awarded Extra Miler for March’10
 Awarded Extra Miler for Quarter 2 ,2010
 Awarded 2010 - Half yearly Appreciation Award for the Process Improvement Ideas
implemented
 Awarded 2010 – Yearly Appreciation Award for the Innovative ideas.
 Awarded Extra Miler for September’11

3.  Awarded Extra miller for october’11
 Awarded Hero’s @ work for March’13
 Awarded Extra Miller for Quarter1,2013
 Awarded Best SME for Quarter1,2014
 Awarded Best Assistant Manager for Qaurter1,2015
Training Imparted:
 Process training for Accounts Payable team
 Process training for Vendor Payables team
 Process training for Check Endorsement team
Previous Work Experience
Impreglam Electronic Pvt Ltd - From July’08-June’09
Profile: Accounting Assistant
Key Responsibilities:
 Prepare and maintain client accounts
 Networking with clients to manage the account
 Handled various administration work for the team
 Mentored teammates in process
 Data collection & analysis for key decision making in co-ordination with the team
Academic Profile:
 Graduate with BBA From Guru Gobind Singh Indraparstha University in 2008
 12th from CBSE Board in 2005
 10th from CBSE Board in 2003
Competencies:
 Great innovative attitude in applying new and effective analyzing procedures
 Strong analytical and problem solving skills
 Tendency of approaching the solution through the most efficient pathway.
 Strong Verbal and Written Communication Skills.
 Possess Excellent Computer Skills to include Proficiency with
Microsoft Word, PowerPoint, Excel and Access
Skills:

4. PC (Windows), Microsoft Office XP (Excel, Word, PowerPoint), Internet, HTML,
Outlook Express, Lotus Notes, MS Access, Blackline

5. Personal Details:
 Father’s Name: Mr. Nand Lal Sharma
 Mother’s Name: Mrs. Seema Sharma
 Date of Birth: 05th July,1987
 Nationality: Indian
 Marital Status: Single
Contact Information:-
Address:-
137 ram nagar near Gyan Park
Krishna nagar - Delhi-51
Ph:-9899948262
E-mail:- Pankaj.S.Dadhich@Gmail.com

6. Personal Details:
 Father’s Name: Mr. Nand Lal Sharma
 Mother’s Name: Mrs. Seema Sharma
 Date of Birth: 05th July,1987
 Nationality: Indian
 Marital Status: Single
Contact Information:-
Address:-
137 ram nagar near Gyan Park
Krishna nagar - Delhi-51
Ph:-9899948262
E-mail:- Pankaj.S.Dadhich@Gmail.com