Charles Lampitt has over 30 years of experience in food service management. He has held general manager and director roles for several large healthcare organizations, consistently improving financial and operational metrics. Lampitt's experience includes establishing policies and procedures, overseeing budgets of over $1 million, increasing customer satisfaction and reducing costs. He has a proven track record of success in improving underperforming accounts.

1. Charles Lampitt
558 Tarrington Road Cherry Hill, New Jersey 08034 lampitt558@verizon.net 
856-857-1161(h) 609-458-4847 (c)
QUALIFICATIONS SUMMARY
Drivenbya strong interpersonalfocusonfiscal responsibility,leadership, andcustomerservice. Offer
an extensive anddiversemanagement background withahands-on,resultorientedcommitmentto
qualityimprovement.
PROFESSIONAL EXPERIENCE
HeathlandHospitalityServices
General Manager February 2015 to present
KindredHospital SouthPhiladelphia
 Administrativeand Financial responsibility for P&L
 Established Company policy and procedures for all aspects of business
 Responsiblefor Clientinteraction and support
 Patient Services
 Cash sales increased 32% Labor reduced by 8%
 Merged Compliancewith Heathland and Kindred policy and procedures.
Central Care Solutions
ConsultantRegional Director DiningServices October2014 – February 2015
Arch-Diocese of Philadelphia
 Successfully opened 6 New Health CareAccounts
 Established Company policy and procedures for all aspects of business
 3 Deficiency Free State Inspections
 Hired and trained new Management Directors for all 6 accounts
 Responsiblefor Clientinteraction and support
PinnacleDietary
Director Dining Services February 2014 –August2014
MerwickCare andRehab,Plainsboro,NJ
 Corrected and implemented changes to daily operation
 Increased customer satisfaction scores by a combined average scoreof 45%
 Introduced resident-centered care to associates
 Reduced food cost by 20%
Sodexo
Resource Interim General Manager June 2012 - February2014
Beverly Farms, Alton, IL
St. Christopher’s Hospital for Children, Philadelphia, PA
Virtua Health System, Marlton, Berlin and Washington Twp., NJ
 Re-established Sodexo name and brand with clients
 Corrected and implemented changes to daily operations
 Revised Accounting practices and recovered 1.5 million in lostrevenue
 Retained Account and secured ten year Bio-Med contract

2. Sodexo
General Manager June 2003 - June 2012
Collingswood Manor,Collingswood,NJ
 Developed, implemented and controlled departmental budget of $1.3m
 Oversawrenovation of privatediningroom into bistro
 Implemented Food Management Systems, Market Connection and the conversion to web-based UFS
 Successfully passed StateHealth Inspection with zero deficiency
 Achieved gold status on recent National Sanitation Foundation survey
 Prepared and presented quarterly reports to client
 Wrote articles for Chuck’s Chatin resident/family newsletter
 Established innovativeand costeffective diningexperiences
J. Ambrogi Foods
CustomerService Manager April 1996 – September2005
Thorofare,NJ
 Established 47 new accounts totalingyearly sales of over $750K
 Firstresponsemanager to customers
 Responsiblefor tracking42 delivery vehicles
 Determined and approved credit adjustments
Northeastern Hospital andNewmanMedical Center
Senior Director of Foodand Nutrition October1991-March 1996
Philadelphia, PA
 Managed patient feeding, gift shop, cateringand vending operations producingyearly sales in excess of $1.5m
 Supervised eight management personnel, seven clinical and 35 clientstaff FTE’s
 Managed construction projectfor new gift shop. Prepared RFP, awarded projectand oversawconstruction
 Provided community supportby preparingand transportingmeals to the adultday carecenter.
 Created Silver Seniority Programgenerating annual cash sales of $100K
 Increased sales over $450k by upgraded cafeteria
EDUCATION AND TRAINING
CertifiedDietaryManager/CFPP
Burlington CountyCommunity College- Pemberton,NJ
Engineering and Design
Johnsonand WalesCollege- Providence,RI
Associateof Science Degree in Culinary Arts/Food Management
Immaculata College- Immaculata,PA
PROFESSIONAL CERTIFICATES AND PERSONAL INFORMATION
 US Department of Homeland Security: IncidentCommand Systems for HealthCare/Hospitals and National
IncidentManagement Systems(NIMS)
 CDM/CFPP, NIFI, ADA, Serve Safe, Advanced Level Attitude and Action, Ethics in Workplace,
FOSS/CARES
 South Jersey Soccer Referee, D Level coaches license, VP Cherry Hill Soccer Club and Maccabi South
Jersey Olympic Team, avid Fisherman