1. CHAD MESSIER
22 Frank Faubert Drive, Toronto ON (c) 613-857-6452 cmessier2@gmail.com
Strategic Business Leader/ Operations/Sales
Strategic business leader with 15 years experience
Led operations in a multiunit environment, with combined sales exceeding 1.6 billion annually
Extensive retail and grocery operations experience
Ability to leverage strong relationships
Develop talent
Skilled at developing simple, concise, business critical communications
Engaging, articulate and influential leader, secures consensus and builds strong teams
Bilingual – French/English
Highlights of Accomplishments:
Achieved incremental sales increase in grocery at 4.3%
Achieved market profit increase of 22%
Regional Leader for the “Women in Retail” program
Selected to participate in the District Manager Council, representing the Region
Created strategic Fresh Food business plan; adopted nationally
Responsible for operations in 25 Supercentres and over 7000 employees
Completed Harvard Manage Mentor program
Career Chronology
WALMART CANADA 2007 – present
District Manager, GTA East (July 2011 – present)
Responsible for retail operations in 25 locations
Build relations and leverage key district partners to ensure effective operations
Talent Development: developed and promoted 10 Store Managers
Key Performance Indicator: profit increase of 22%, expense reduction of 1.3%, grocery sales growth of 4.3%
Ensure the execution of key business initiatives
Develop and deliver corporate, business and marketing strategies to facilitate and
support business growth
Ensure implementation of employee engagement programs
Identifying new ways to reduce loss and implementing inventory control procedures
Store Manager (March 2007 – July 2011)
Managed overall operations of Supercentre with sales of 90 million
Developed Management Team within the store; promoted 5 managers into successful Store Managers
Assigned leadership roles within the district
Identified and developed strategies to build business and competitive advantage
Analyzed financial data to drive efficiencies
Support launch of Supercentres into Canada
Recruit and develop talent for key store positions
Shrink reduction
CHAD MESSIER 4/18/14 1
2. CHAD MESSIER
22 Frank Faubert Drive, Toronto ON (c) 613-857-6452 cmessier2@gmail.com
METRO INC., FOOD BASICS October 2003 – March 2007
Store Manager
Responsible for full cycle recruitment of Assistant Managers, Supervisors and Employees
Developed management talent
Operated stores and schedules within budget to maximize sales results and customer experience
Ensured the execution of company programs
Worked in several markets across Ontario; GTA, Scarborough, Northern and Eastern Ontario
Participated in new store openings
Skills, Abilities and Competencies
Strong interpersonal skills, cultural sensitivity and ability to build effective relationships with internal business
partners and external vendors.
Demonstrated ability to lead people and drive results
Strategic planner with ability to manage both the short and long term objectives
Ability to lead the training and communication requirements that include integration points across different
business units
Mastery level of operations and competence across multiple disciplines to be able to quickly analyze situations,
correlate ideas, and make decisions on issues and resolutions
Ability to function in a collaborative environment strategically and generate trust and build al liances with co-workers
and executives
Highly skilled in engaging teams in creating structure and process to deliver results in a highly ambiguous, rapidly
changing environment
Education and Professional Development
Northern College Business Administration, 1996
Professional Development Situational Leadership II Harvard Business Manage Mentor
Walton Institute of Development Change Management
Advanced Leadership Training
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